No exchanges even with receipt!!! So mad ! Will never shop there again , just needed to go up one…read moresize !!

I had an issue with a coupon not being valid because it was on my only, so I wrote them a letter…read moreand I got a refund check within a week. I'm very impressed with their customer service. I will definitely shop there for my Halloween needs from now on. Good customer service is very these days

When we last purchased an imager, we were told it would come with indexing software. It didn't -…read morebut they were willing to install it for an additional charge. After I said yes, they did a little work, then disappeared for a few months, not to be seen again until I called and asked what was going on. A few rounds of this same approach over a year [rinse, wash, repeat] and still no functioning product, so I finally complained - leading to an email telling me they were cancelling the project and not charging me their last invoice [for the project they never did/completed] because 'they couldn't get it to function in a manner meeting my expectations.' Meeting my expectations? Here are the expectations that apparently exceeded their abilities: (1) provide a functioning product as agreed; (2) tell me when it's working and how to use it; and (3) complete the project in something approaching a reasonable timeline. How unreasonable of me, surely justifying the kick to the curb when I complained. I wrote their President Doug Pitassi about this - crickets - leading me to understand their 'customer service" and business model is "We'll charge you, ignore you, leave you hanging, and then kick you loose if you don't' like it." Waste your time and money here at your own peril - there are certainly lots of companies that WANT your business and are willing to go above and beyond in an effort to provide good [or at least competent] service to get your business. And then there's Pacific Office Automation..........

I can't review POA as a customer, but we recently started exploring new leases for a copier at our…read morechurch ,and POA made the best proposal. Diego was great to work with. He didn't try to badmouth any other companies. He simply made us a great proposal. We ended up sticking with the same company we've been with, but if they hadn't worked hard to keep us we would have definitely been going with POA.

Working with McKenzie was awesome! Great service, patient, helped cut down on unknown costs and…read moresaved us a bunch. With his help we won't be back soon but 10/10 would recommend!

Amazing service, went above and beyond in answering questions and friendliness. Professional and…read moreknowledgeable, they handled a packed shop with ease. They recommended services we needed and helped us separate what wasn't needed. Great value and bundle discounts!! Helped in no time at all. New favorite phone store.

I just had the BEST experience I have ever had in any makeup store. I went in looking for a…read morefoundation for my wedding. I was promptly greeted at the door by Ms. Halle. She color matched me and helped me find some options that met my skincare needs. She was SO incredibly kind and helpful & gave me tips & tricks to upgrade my makeup! I believe Nicolette was who rung me out and she was equally as amazing! 1000/10 would recommend this location!

Nicer location. New items on display (but not always in stock), the store is clean and organized…read more Overall pleasant shopping experience. This store is tucked into a shopping center with plenty of parking (Near Nordstrom Rack).