Saw a deal on a pour over coffee maker sold by Walmart.com. Having had sub par pick-up experiences in the past at both WalMarts by me, I hesitated but bought it with ship to this store and hoped for the best. After I received my "Your Pickup Order is Ready" email, it said if I checked in with the WalMart app when I was on my way, my order would be ready when I arrived. Entering the store, I went up to the Pickup kiosk to enter my order info, which I assumed was to notify them I was here. Somehow after entering my info, I did not get any acknowledgement from the kiosk system. I asked the worker that was by the door about the kiosk and she said it has been having issues and for me to go to the pickup desk in the back. I make my way to the unmarked "pickup up desk' next to the bathrooms. I assumed this was the desk, based on a prior visit. Standing there, no worker was there nor did one show up. I walked outside and spotted a worker and told her I was here to pickup an order and no one was there. She took my pickup email, scanned it and went to get my package. She came back, printed a receipt, gave me a receipt, and my pickup was complete. About three years from my last pickup, the experience has not gotten any better. WalMart, you've got a lot to improve on to even get close to the easy pick up process at Target. read more

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The area is high crime, parking lot is extremely dark, no lights, dangerous to go at night. Security guards stay inside and stand around chatting with their friends or giving customers the stink eye. Many items out of stock, last week there was no lactose free whole milk. No whole milk at all, except for one lonely and suspicious gallon that was dented in and marked. The lines are stupid long, cashiers slow. Inefficient, like ring everything up then realize maybe they should bag it, then move as if it is incredibly painful or heavy to bag. Slowww. If you want to skip that, you used to be able to go through self check out but now you can't. Those lanes are reserved for customers that put the Walmart app on their phone, then scan items into your bags as you shop, then pay before you get to the lane for app scanner users, via whatever method like PayPal, then get inspected by super annoyed employees who scowl at you. BUT if you use PayPal card you need a magic way to add cash to your PayPal card, bc although PayPal says you can add cash to your account at any Walmart whenever, this Walmart only performs that function at certain hours at a totally different line to the side of the store, so if you get there late and don't get robbed in the parking lot and need to add cash to your card you're going to just stand there and wait and suck it up. Or put everything down on the ground and walk out. Bc this place isn't worth the wait. Did I mention it's very LOUD in this store? read more

Money order machine has been broken for months and they've done nothing to try an fix or replace it.

I know I shouldn't be surprised because, ya know, it's Walmart, but I tried calling an the phone just rang and rang. Yes it was during store hours. No recording, no "please wait for the next available person." the phone just rings and rings. Way to respect your customers! read more

Gosh I hate everything about this Walmart. Because they closed the Walmart on Hegenburger/Edgewater down in Oakland, this is the closest location to us. However, we decided to stop making the drive all the way out here. Only good thing about the location is the cheap prices and occasional deals on electronics. Besides that, this SuperCenter is very lacking. Shelves for items are sometimes empty, dismal to some degree, and I can never find what I want here. Customer service is also non-existent or very bad. Workers here, especially the cashiers here are unfriendly and argumentative. The whole "customer is always right" motto is thrown out the door. Walmart, this is why you're losing customers and people are defecting to Target. read more

Very bad experience with this store. Came here to get an item, long lines, the self registers were closed, mangers were rude to answer why " ITS CLOSED", no apology, no explanation, almost felt like being kicked out. Do not recommend this store at all. read more

I've never received such rude help (or lack thereof) in my life. For some reason a lot of things are locked up, like the $4 phone charger and $5 allergy medicine I came for. Because these things are locked up, I had to ask someone to come get it for me. The problem begins with the allergy medicine. There's no one around to help you get it, and eventually you lay your eyes on a small red button to call for assistance. After waiting there for about 10 mins, I eventually saw someone who worked there coming my way. I asked her if she could open it and get it for me, but she said to go to cosmetics because they have the key there. At the cosmetics area, I asked the older lady at the register if she could get the allergy medicine, and she stood there laughing saying how she couldn't leave the register unattended. I then asked if she could call someone else to open it if she couldn't leave, but she kept laughing and refused. I'm not sure if she just didn't comprehend or what, but it was incredibly frustrating trying to get help from someone who was too lazy to call someone else to come help. If you need to buy anything where you need human interaction at all, I don't think you should come here. read more

Every man for himself at this Walmart! I stopped by here to pick up an item I saw online. I walked the aisles thinking I knew where it was, but finally had to ask an employee for help. I was surprised how easy it was to find someone who worked here, but I ended up having to ask 8 different employees to find 1 item! The first 3 employees could barely speak English and could only let me know they didn't know what I was talking about. The next employee only did re-stocking and could not help me. The next employee just started working there and was not familiar with the store. The next employee thought I was referring to a facial product when it had nothing to do with the face. The following person was from Hallmark and was just restocking the floor and was not a Walmart employee. Finally, the 8th person I asked was a woman who spoke English fluently and knew what I was looking for. I was so grateful for her help and nearly hugged her for leading me to the right aisle. I didn't want to, but the following week I had to go back to make a return. While standing in the long Customer Service line, I noticed multiple carts lined up along the walls where items that needed to be placed back onto the floor were sorted. As I was talking to another customer in line, a man ran into the store and grabbed a large box from the cart and ran back out! That's right, we had all witnessed a man stealing, and he was even caught on video. Don't leave anything inside your car and do not come at night! read more

Place is shut down, boarded off, fenced off completely. People keep coming in the lot but at the moment the lot is empty. No explanation what so ever. read more

Walmart - 6/26/2020 Place is fenced off and shut down. Don't bother - Department Stores Near Me - San Leandro, California

Ugh darn this place and it's very reasonable prices Workers don't help and always tell you to ask somebody else Messy layout Lines move slow Self checkout line only had 1 working register so had to wait even longer, you can't even tell until you get to the front because all the register lights are green when you look up above the impulse items wall Why do I keep coming here? The price just happens to be unbeatable read more

The store was a nightmare. I came here to pick up a few essentials (new socks, body wash, toothpaste, batteries, etc.). However, a majority of these were locked. I had to go through the trouble of walking all around the store trying to find an employee and they seemed annoyed that I needed their assistance to get those items. The aisles were also disorganized and cluttered. The lines were ridiculously long. Tried to get in one line, but the cashier told me she was closing, which is totally understandable. Maybe they had to go on their lunch break. I then tried to go to self-checkout, but that was also closed, then I ended up having to get into a longer line. It's unfortunate. I've been coming to this Walmart since childhood since it's pretty close to my area. Sad to see that the customer service is still below standards. I'm really hoping they resolve these issues and turn things around one day. read more

This Walmart has gone downhill over the years. What use to be family friendly grocery shopping has turned into a dismal and frustrating shopping experience. If you need items behind glass, it's almost impossible to find a worker to help you. Despite pressing the assistance button, I probably had to wait 20 minutes until someone came and unlocked the glass for me. Even in the beauty section, there was no worker to be found. At least the helper came quicker this time (less than 10 minutes). I know the workers are understaffed and underpaid so this definitely is a management/corporate issue. Also the lines here are ridiculous; average wait time to reach check out is 20 minutes. So if you're looking for cheap items and have ample time to kill, then Walmart is great. This definitely will not be a quick grab-n-go experience. read more

I would recommend Walmart to anyone because because Wallmark will say something and charge you something and go back on their word I paid extra to get my products faster. I remember specifics that I punched in the extra five dollars it's not much five dollars less than lunch but it's just a point don't steal my money and play on words with me telling me five dollars will get my products here faster at my house at the end they don't come so you're just stuck with waiting probably be my last time I'm shopping at Walmart and I will tell that to anybody that. That's willing to listen to me read more

Please fire Carol (African American woman), she doesn't deserve to have a job. Every time she sees me, she walks away and act like she doesn't see me because she doesn't want me to buy anything. Today I had no choice but to use her as there wasn't any other associates working around. After I picked my items she rudely showed me the box passing a bad judgment about me. After she locked all my merchandise in the box she rudely shoved it to me. Then when I went to the checkout, I was treated with more hosility. read more

horrible store. this is the worst Walmart ever. Its been hot lately and i love cold red bulls I was looking for some and it turns out this Walmart does not carry cold red bull's. the manager was rude when I asked if they had any cold red bulls he even laughed. I recommend everyone to go to another store. Will be buying my red bull's at home depot they have cold one's there read more

So We Had To This Walmart Last Night ... Grab A Few Things.. Spent $370 Cause I Pickup This Outdoor Pod That's Bout $150 Lmao.. So What I Want It.. I Open It This Morning Cause We Are Expecting Rain.. It Won't Stand Up.. I'm Like I'm Doing Something Wrong So I Hit The Website.. After Looking On The Website.. Its Broken At The Too Of The Ring.. Its Bent The Wrong Way So It Stands Backwards.. Danm..!! It's Cool .. I seen another one last night I'm gone slide.. I Slide Up There .. My Fiancé Has The Receipt So She Take A Picture From Work So I Want Have To Drive 30mins Away.. Get To Customer Service The Girl Say We Don't Take Exchange Anymore Only Refund.. I Don't Want the money back I want another one.. She Say We DONT Do It So U Need The Receipt.. Ok.. Can I Speak With A Manger She Says Yes.. Hold On.. She Calls For A Team Leader... Ok.. Here Comes Team Leader .. She Tells The Leader Of The Issue .. Team Leader HAPPY IS HER NAME.. BWHAHAHAHBWHhahhbwahahahhahhahahaha She Says We DONT Take Back Or Exchange Any Clearance Items.. Ok Cool.. It's Broken.. What U Want Me Todo.? We Can Take It Back With The Receipt.. I Have A Picture Of It.. No That Won't Work.. We Don't Take Picture.. Wow ok.. So Let Me Drive To Her Get The Receipt That U Are Going To Scan Uf It Works.. If Not U Are Going To Look @ It And Push The Numbers In Manually..!!SAMETHING YO UN HAPPY AZS GONE DO ANYWAY.. WHY WHEN I GET BACK IT DONT SCAN SHE HAS TO PUSH THE NUMBERS IN ANYWAY.. WORK SMARTER NOT HARDER STUPID... Then To Top It Off I Was Charged The Full Price Of The Pod.. It wasn't even half off.. I took it back got it from Amazon.. It Will Be Here Friday .. This is why stores are losing to online.. They Make It Simple To Talk To A Computer Then A Live Person.. SAD.. read more

Walmart - Here Is The Refund That They DONT Do .. TEAM LEADER UN-HAPPY SAID... How U Gone Be Named Happy .. With That Sad Look U Got.. Bwhahahaha - Department Stores Near Me - San Leandro, California

3 stars simply for the $23 FIVE quart Mobil 1 High Mileage 5W-30 synthetic engine oil. Searched online and called around auto supply shops in the area. WALMART is the only place to buy this. Amazing deal. I was purchasing by the quart for $9. That's a 50% savings. Sign me up! Staff at this location aren't bad. Definitely one of the less appealing interiors, it's old and they haven't cared for it. Be careful of the horrible drivers in the lot. Hate Walmart, but thank you for carrying this product. read more

Walmart - $23 what a deal - Department Stores Near Me - San Leandro, California

This Walmart is a life changer! I always went to Walmart growing up. I was in the area and decided to come here. This has the most ghetto-ish I ever saw. A guy in line gave me an attitude. It was so crowded that I just left my items. I went to Target the next day. Target is where you pay a little more to avoid the ghetto customers. read more

Workers are useless (and sometimes refuse to help) and most items are broken (keep your receipts!!!)

Long long long long lines! I only had 2 items. I gave ion& walked away. Not worth your time go there.

This location is usually pretty unorganized and bare, especially when it comes to the food department. Whenever I come here with a list of items (not just food), there is at least one or two items they don't have. The limited produce they have is often expired or close to it. For a superstore like Walmart, it should be a one stop shop. Unfortunately, that's not the case with this location. It's also a pain in the behind that you need to have an employee use a key to help you get body wash and deodorant out of a glass case! Good luck tracking down an employee to do that. The lines are always brutal, with half the registers closed. I come here ONLY if I'm desperate, but prefer the Hesperian location. read more

Walmart is not a store to depend on. They will take your money. I know because it has happened to me.I read about other people having the same problem with them. I know they took my money. No one not even the Better Business Bureau believed me. I wanted to take a lie detective test. I tried to get in touch with five on your side. They didn't respond. Seven on your side didn't respond.If I knew what to do I would do it. No one want to give their money to a big department store. Especially if they have money. Please pray for all of us at their mercy.God knows I am telling the truth. The only reason I'm giving a star because you can't post without it. read more

Here, I had the worst Walmart encounter ever. When I arrived at the location yesterday to make my payment, I saw that employee "Summi" was yelling and glaring at an elderly person. Summi, the employee, attended me as he left. She was simply disrespectfully tossing my belongings into the bag. She didn't seem to mind if my belongings were destroyed. She treated me with such disdain the entire time. I seemed to be speaking to a child. read more

What's the first place you think of when you think "fabric store"? Not Walmart, right? Well, it was 8:30 PM when my sewing machine needle shattered and exploded into pieces. Naturally, I screamed out a flood of expletives. I needed to get this sewing project done, I had used my last sewing machine needle in my stash, and all the fabric stores are closed at this time. Then, my dad walked into the room and went, "Hey, we could go to Walmart right now. There's a whole fabric and sewing section there." Me: "WHAT? There is?" Dad: "Yeah, it's just hidden in a corner, but it's there." Me: "Yes, please let's go!" I was honestly imagining a dinky, sad, and pathetic dust-coated corner of Walmart hidden in the shadows, with no more than 10 frayed rolls of cheap fabric that should have been on sale for $1.00 years ago. Instead, I was very surprised to see two giant rows of fabrics and sewing supplies, and a table where a staff member cut cloth for customers, like at any other fabric store. Of course, this being Walmart, this wouldn't be my go-to sewing supply store. But in a needle emergency, this worked in a pinch! Hooray! For non-sewing issues, I have come to this Walmart during middle and high school for back-to-school shopping trips, and over the years, this place has been pretty well-maintained, and quite clean as well. This is the first Walmart that comes to mind when I think of Walmarts. read more

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Apparently if you order is less then $35 you are now charged a $6.99 delivery fee. Even if you have Walmart+. So what good is Walmart+?

If you're looking for customer, service or product in stock, don't come here. Parking is terrible.

I'm giving them a four-star only because of the good prices of the items that they have there. My complaint with them is that if you asked something to be sent to you, they might separate it into two different actions. They will deliver some of your requested items. Then, they will have you come to a store and pick up the remainder items you want. That store may be some distance away. It would be cheaper to include it all in one delivery. I had this problem just recently. I requested four items to be sent to me. The last two which were two dental floss items, very small ones, they had me come to their San Leandro store to pick it up separated. I've wasted my gas just to pick up two dental floss items that they could have included with the other two items that they sent me. When I tried to contact someone at the San Leandro store concerning this, no one picked up the call. read more

Walmart - These are the two items I had to go to San Leandro Walmart to pick up - Department Stores Near Me - San Leandro, California

Don't even bother coming here. These stores with customer service is horrible. This place do not help their customers at all. Do not shop here. read more

I do not recommend coming here unless you're willing to wait for no one to come help you when you push the button for help, since everything is locked up here. Or when someone is around that may be able to help they act like they can't understanding English or they will tell you they don't have a key. Also, the bathroom are FOUL! IF they actually are in working order, which most of the time the only 1 or 2 stalls working will be filthy. It's really disturbing & dumbfounding that Walmart makes billions of dollars almost daily & they won't put the money in to have working restrooms for their OWN EMPLOYEES let alone the Customers! One of the stalls literally had feces spraying out of the back of one the toilets and Walmart still let the bathroom stay open knowing the harm that could've happened if - let's say - someone wasn't aware & had an open cut or even got into someone's respiratory system. Can you imagine?! The customer service is terrible, the lines at checkout/money center are ridiculous and if you don't fit their stereotype of a "normal customer" (god knows what that looks like in Walmart) than they'll have their LP follow you around. Not to mention the Prison Guards that they have standing at their Entrance/Exit trying to intimidate people. The only nice thing I can say about this place is MADDY, KAREN & CAROL at the Customer Service Center are the nicest people working at this Walmart & the honestly need Raises or some type of acknowledgment & appreciation for the work that they do. That is the only department in this Walmart that actually does their jobs professionally & courteously. Besides the night time stocking crew who definitely need more acknowledgment too! read more

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they deserve a zero, hey that's me calling. yeah you lazy useless jerks you had me on hold for 15mn then hung up. Have called you 5 more times and you keep picking up and hanging up. Im not calling to say hi or shoot the breeze, answer the damn phone you lazy aholes in customer service and pick up department.... oooh someone just answered, aaaaannnnddddddd im on hold again. update: the mofo hung up on me, called again got someone asked to speak to a manger and im on hold for 20mn smdh and then they hunh up. like my request is not that hard i just need to change the name of the person picking up the item ive ALREADY purchased. LIKE WHY HAS IT BEEN 40MN AND CAN NO ONE HELP ME!!!!! read more

I would like to give it 0 stars. Bad customer service ever. They didn't let me return an item I bought because I didn't have a book in the air pump. My receipt shows only a month, but the refund policy is 90 days. She likes to complain that she bought that for the summer, then used it and returned it. I only said, "I didn't like it," because it only has one push in the wall. I need an adapter can pump in the car too, but it does not have one. She is so mean and talks a lot. She can't make a refund to me, so I brought it to a different Walmart near by, and I have been refunded. I am so angry of this lady. read more

On this beautiful Sunday, woke up, got ready and headed out to Walmart for my amazing deal pick up. It was my first time using the Pick Up option at the kiosk. I scanned my order into the kiosk and patiently waited for my items. After 10 minutes I am wondering how this works, because obviously it's not as convenient as I had thought. A few minutes later a young girl approached and at this time there were 3 of us waiting on our orders. The young lady did not bother to ask who was first (I was) but decided to help the person that arrived after me. No biggie, as soon as she's done speaking I'll mention I was here 1st. As I mentioned I was the 1st to arrive, she said I will be right back after I get her order. She was apologetic and said she is in her department by herself, still does not justify common sense of not asking or checking who checked in and when. So another 15 minutes go by and she returns with the girls order. However there is a problem because it seems there are 4 other items missing. So now I'm waiting another 15 minutes and at this time my patience has run out. But because its obvious the young girl is doing the best she can with the resources she has been given. She again apologized for the wait and now went to retrieve my order and in 3 minutes she gave it to me. If she would have checked me in as per the order arrived, I would have been done without wasting 30 minutes of my time, especially since it only took her 3 minutes to retrieve my order. The person at fault here for the horrible service is the store manager, that person is responsible to ensure customer satisfaction and services are met. I will make sure Walmart gets my feedback! I could have driven to Napa and Back in the amount of time it took me. At least I could have enjoyed a mimosa. read more

Walmart - Department Stores Near Me - San Leandro, California

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This place is a war zone. Terrible. Awful. Mayhem. Dirty. The parking lot was full of garbage and shopping carts left haphazardly. The entire place felt depressed and hostile. I despise Walmart, but this was far and away the worst I've ever been to. How does a family as rich as the Waltons allow a store to be so dystopian? read more

Maddy & Karen really took their time to help me and see to it that I was satisfied and I am very grateful

Positives: plenty of parking, they expanded the store so the second exit & entrance is more efficient, they added more highly effective self-service checkout lanes for speedier service too. There are a variety of products for great deals and there's a McDonald's in here too! The restrooms are ok. They offer product pickup service here as well. You can find basically anything here from sports to food to drink to cosmetics to grooming to school to apparel to shoes to electronics to cleaning supplies to furniture...need I say more? Hehe. Negatives: across from Costco and situated in a large plaza with other stores - this means lousy congestion at almost all opening hours. read more

I went in the morning (around 11am) on a Tuesday and it wasn't busy which was nice, but so many items are locked up behind glass. No one working there was helpful either. No one offered help when I was looking through any of the glass cases to find out if I wanted it opened so I can buy something. It seems like there were a lot of employees standing around and not being helpful, at least at this location. I really didn't have the patience for this. I'll buy beauty products, cough drops, epsom salt and other items somewhere else. Nuts! read more

They never answer the fucking phone Bad customer service ............. ughhhhhhhhhhhhhhhhhh read more

This Walmart is well laid out, aisles are huge. But the cashiers leave something to be desired. I was in line behind a sweet older couple and the cashier was being extreamly nice. Then when it was my turn I said hello to her and she gave me the side eye and asked me if I wanted bags and I said no I have my own and that seemed to really set her off. I was bagging items while she scanned the other items. While she was scanning my items she was SLAMMING all the items on the bagging area to the point of denting some of the canned items. She did not say have a nice day or any usual exit sayings. She was overly rude to me and which exactly the opposite of how she treated the couple just infront of me. read more

I went to Walmart on Davis St. On August 5th. The sale person in electronic department. I ask to portable battery for my phone I even show him the charger. I didn't know it look like the one I have at home. So I took out the box and charge in my car. I was was busy I didn't realize was the wrong one. Until I come home at night I try on my phone and it didn't work. So I went back to Walmart I talk to two manger. They refuse to return or exchange me new one. One of the manager name is Nora, she said I can't return or exchange for you. I told j Her this is not cheap it cost me $30.88 . She said she doesn't care. I told her it was employee mistake. Then she said did he twisted your hand or put gun to your head make you buy it. I told her no. She said no one ask you to shop here. That is your problem. I told here I was rude and this respectful. She doesn't care. I want to look good buy not return Item to you. I told her I will call her manager. She said go head they don't care either. They need to change the assistance manager. As manager she shouldn't say what she just says. read more

I was shopping at Walmart this morning. In the $5 pile of movies, was one I liked. I went thru the self-check-out and the bill came to over $100. On the way to my car, I checked my receipt to find out what was so expensive. The register rang the DVD up for $39.99 inste4ad of $5. I didn't even make it to my car, I turned around and went right back into the store. Scan after scan they kept telling me my receipt wasn't showing in the system. They would not give me a refund and they told me to come back a few hours later, maybe then the receipt will be in the system. I am 65 years old, and I live on a very limited income. I live in Oakland and the store is in San Leandro. Now if I want my $40 back, I need to make another trip to San Leandro. They could have AT LEAST taken the DVD back and given me store credit, but they wouldn't even do that read more