I don't even know how to explain my disappointment, 1.was looking for the frozen turkey so I asked this employee where it was he said I should find it myself. 2.This lady has her kids running around the store and one of them tried to bite me! 3. Was looking for the makeup isle, I asked a lady she told I sure do need makeup 4. Waiting in the line took longer than signed divorce papers 5. Manager would not give me refund 6. Pumpkin pie was quite stale Hope this helps fam read more

Called and received quote on getting my oil changed. Showed up roughly 10 minutes later @ 5:30 P.M. store hours posted on door state open until 7 P.M. was told by tech I could not have my oil changed as they decided to close early. You couldn't tell me that 10 minutes earlier when I called? Exceptionally poor customer service. Employees need better training or Walmart needs to vet employment candidates for people skills and the ability to properly communicate with customers. Would not recommend for automotive service read more

Literal poop all over bathroom floor, from the big stall to the outside. A huge pile of poop in the middle of the bathroom. Is yet to be cleaned up. Has been here for a while, smell is VERY noticeable. read more

Walmart Supercenter - The Giant Poop In The Middle - Grocery Near Me - Bryant, Arkansas

Worst service I have ever had!! No one answers the phone, chicken SUCKED along with the customer service!! Go anywhere besides Wal-Mart!! read more

Walmart Supercenter - No meat on the chicken!!! - Grocery Near Me - Bryant, Arkansas

Avoid the auto shop. I don't think they know what they're doing. I took my car in to have a tire replaced with worn out tread. After waiting an hour-and-a-half, they said they couldn't get the lug nuts off. I took it home and got the lug nuts right off with a lug wrench. If I can get them off with a hand tool, they should be able to do it with an impact. Replacing the tire myself. read more

Store is nice but customer service is nowhere to be found except for a few like Mary. Last night at 11:00pm I was buying scratchers after checking out and some lady was yelling at me saying " Sir you need to leave the store, we are closed!". Yeah I get that they are closed but it's how she approached me that was very rude. She is Customer Service Manager Rachel and when I looked at her for a few seconds she responded " don't look at me like I'm crazy ". Rachel obviously doesn't know how to talk with customers and needs some serious training on how to approach customers. Watch out for Rachel at closing is my best advice for all you future shoppers. read more

Their online grocery pickup is very slow. Out of the 4-5 times I've come here for this, I've only had to wait less than 30 minutes one time. What's the point of ordering in advance, and checking in in advance, if you're still going to have us waiting outside for 30-40 minutes? I could actually go inside and get my own groceries in less time. read more

The auto center desk worker this morning was completely rude and unprofessional. Pretty sure the guy that helped us out was the manager which makes it 100xs worse. We needed new tires and didn't know what size we needed. He threw a tantrum when we said we didn't kn what size and let him kn that last time they just looked it up for us which he made it seem that it was a big inconvenience for him to do. read more

Never been so disgusted with the service I received at this location this evening. I went to purchase a lawn mower, weed eater and blower for my yard. Nobody with any desire to help me with the purchase or to get the mower out of the rack. I even asked for help and when the lady working that area got someone to help, the help was that I could just put it in my basket and wheel it out. While that is disappointing, it doesn't begin to deal with the next piece. I get to the register and the price rings up incorrectly. I immediately inform the attendant about the issue and she tells me that I am wrong and that she had already seen others with that item tonight and the price was right. I asked her to please have someone check and she proceeded to call someone on her ear piece and within seconds, she told me I was lying and the price was correct.! I continued to check out. When I finished, she asked to see my receipt- wanted to make sure I actually was paying for what I had. She watched me ring everything up- all 3 items. I took the items to my truck and loaded them but realized I had forgotten to get a new gas container so I went back in to get it, and figured I would check the price while I was back there. I was correct on the price that they had listed and it was ringing up wrong. I went back to the front door and asked for a manager and one came. I explained to him, and the woman who had originally been in the area, about the issue. I walked them back to the item and showed them that it was not ringing up correctly. The manager took the price out and said, 'well his is from January'. It was the only price displayed and why do I care when it is from. It is April and I would not expect a $10 price change between those times. He told the woman who was back there to take me to the front and give me my money back. Never apologized for the mistake, or for the attendant who called me a liar. Nobody apologized at any point during this interaction. I have been a loyal WalMart customer since the 80's and I have seen them through a lot of growth and changes. Over the last decade, I have started to see WalMart cutting corners and not being a service oriented operation, but rather a cold, rude store that seems to be stuck in the late 90's when the super centers became their thing. You guys need to get with the program- your competition is starting to move in. Experiences like these are happening way too frequently and your once loyal customer base is starting to look for better options. I don't think that Sam's original vision for his stores is being lived out any longer. You are a customer oriented retailer. Time to act like it. read more

The pick up service is the worst I've ever seen. 50 minutes and still nothing if you leave they charge your card so you have to fight to get it refunded. WORST CUSTOMER SERVICE EVER!!! read more

Trying to buy something in the electronics department is an adventure. A scavenger hunt of sorts trying to find an employee who cares to help long enough to open a security case for a $20 cable. Just going to be buying more from Amazon now. read more

It's been 20 min and there are 10 vehicles in Walmart pick up and they haven't brought anyone anything. So slow and un-organized

The pickup service is Awful. Purchased an ishark robotic vacuum a week in advance of the scheduled pickup date. THE DAY OF pick-up I receive a message saying the order can no longer be full filled. Also the customer service is horrible. DO NOT RECOMMEND! read more

I'm a paraplegic, in a wheelchair, that is IF I CAN find one. Then to the area where the product/item is, IF they have any. If I ask an Associate for location of an item is, half the time (or more) they point and say down that way 3 or 4 isles, the other half (Most of the time) say, I don't know. SO, I wind up driving 5-6 miles to Benton Wal-Mart. I ask for an item, 40% of the time they give me an exact location the other 60% of the time they say, "FOLLOW ME". Some will hand me 2 or 3 items and ask if either of these are what I want. read more

I am at Walmart supercenter they have one checkout line open with 8 people in line and several self checkout lines open. There are several employees checking out in these lines. I am not very good at self checkout. So my family is waiting on me to get back. I will not come back after 10pm I will go to Kroger from now on. read more

Have you ever wanted to wait hours for a prescription to be filled? And watch as 10 adults look utterly lost doing their jobs? Well this is the place. The surgery only took 45 minutes. I get the fact they need to get it right and they have stuff coming in from other places, but when you keep looking me like I will just go away and when asked if it is ready get a blank stare and a "I will check"..... read more

I had a blowout on the freeway yesterday near Arkadelphia, AR on my way home to Dallas. The Walmart there did not have the tire size I needed, so I called around to all the stores nearby. They did not carry that size either. So I called Bryant Walmart, and asked they had my tire in stock, but unfortunately we can't take anymore orders. I almost gave up, but instead I called the store manager to see if they could help me. The manager made sure that I was able to get my tire no matter how late it was. There are still good people in this world. I have a huge thank you for helping me! They are awesome! read more

Called on phone trying to ask a question about item I had purchased and kept being transferred to customer service. The phone would ring and ring then go back to operated who transferred me right back. Went tgru process several times with someone picking up phone pushing buttons and hanging up on me. Never got to speak with anyone. Vicious cycle! read more