The employees should not be standing at the door asking for receipts... go get on a register... if you think I stole something...too bad. But seriously that's evasion of my privacy. So No I m not showing my receipt. While that lady calling security ‍‍‍ read more

This particular Walmart is one of the worst I have ever seen, a complete mess with no organization, food was on the floor, racks were all messed up, no employees to help you, self checkout was a complete disaster, a person kept waiting for the employee to come and remove one item from his bill but the employee was busy drinking coke and playing on her cellphone, I had to tell her that he has been waiting for someone to help him for quite some time. The whole store is a mess and a shows signs of mismanagement all around. Walmart really needs to send someone here to fix this. read more

Walmart Supercenter - Department Stores Near Me - Dearborn, Michigan

Very busy during the day. Crowded and disorganized. The employees struggle to keep up. I came for a couple of items, after lunch, and spent a long time waiting for a self checkout. Two different people in front of me abandoned their carts after becoming frustrated. If you just need a few items, go to Target or Kroger instead. read more

I paid in full for Walmart membership and l ordered a cell phone and paid in full for it. Order said delivery date of April 14th and it's still not here. Walmart offered Mr nothing, just sorry, and refund. No compensation offered for the inconvenience. Just basically move on! I have waited over 50 minutes to speak with a supervisor This is truly unacceptable for business! Shame on you Walmart Customers who pay for your membership deserve more from you! read more

Just your average Walmart. Stopped in for a few things for our stay on a Monday afternoon. It was busy but not crowded as one would expect it to be on a weekend. Store was not the cleanest but also not the worst. Appeared that shelves needed to be stocked as some sections were almost empty. Was able to get in/out with ease. read more

great only one hiccup You sent it to the wrong address. I thought it was my fault at first but I checked and I did change the address to the billing address before I ordered I just want to make sure my return goes through so I can reorder Thanks read more

Wish I could leave a 0 star review if I could. No carts are at the store when I was there. There are people sitting on their phones all around the store and doing nothing, while the shelves are barely stocked. There were very little eggs and mostly all of them were broken. Everything was so disgusting and sticky. Both employees and manager were all very rude. Absolutely not coming back and hope someone does something about this. read more

I would give NO STARS, but would not let me. I ordered a mother's day gift . Walmart delivered to the WRONG address! Pic their driver took was NOT my porch!! They REFUSED to send the driver back to correct his mistake. I tried calling the store, Dearborn, MI, For OVER 3 HOURS!!!! NO ONE ANSWERED THE PHONE!!! WTH!!?? read more

I do online orders. They shipped for my order 2 hours before delivery and I had refrigerated and frozen items. Completely melted. I called to avoid my stuff being melted and to avoid this problem no one answers the phone. I called for 30 mins. Then when it gets here I'm missing HALF OF MY ORDER read more

Three stars because they delivered my electronic device quickly! But there's a defect. Poor Customer Service because nobody answered the phone at the "Pickup/Delivery department. One guy answered the phone in the Electronics dept, put me on hold and left me on hold. Now I have to drive 15 miles to the store and go get my question answered. read more

I'm a long time customer, I'm usually there weekly mostly on Saturday mornings and never really had any issues, however today was the worst, I stood in isle 11 waiting on someone to unlock the enclosure with the beard trimmers I pressed the call button, talked to two associates and after waiting for 20 minutes no one showed up, so I went up front and explained my situation to one of self check associates, she politely went to the office and informed someone of the situation, she returned and advised that someone was on the way to assist me, well I went back and waited for another 15 minutes and no one showed up, at this point I just decided to leave. To spend almost 40 minutes waiting for assistance is just horrible customer service, I did record the whole thing and will be making this public for sure. read more

ok so what happened was it was my nephews birthday and he is turning 7 I thought it would be a good idea to get him a bike so I went over to the bike section and tried a smaller bike with training wheels and when I rode it for a second it felt good until my fatass broke the training wheels off and I swerved into the bikes I had so many fall on my head till a god damn 2000 dollar mt bike superstar KOed my ass and I had to go to the hospital. read more

I would give negative stars if possible! The staff at this Walmart is extremely rude, unprofessional, and racist! I was racially profiled (I am middle eastern) by a cashier and team lead when requesting a price to be honored for what it was listed as on the shelf's sticker and was denied. Even though the same discount I was requesting was honored for the customer in front of me (who seemed to be of the same race as the cashier/team lead). The employees were loud, cursed, and belittled me. The employees even turned their ID badges around so I could not obtain their names and when I asked for their names they refused to provide me their real names or show me their ID badges. I called Walmart customer service 4 different times and was promised that a manager from the store would call to address my concern and no one ever called me back! I would stay far away from this Walmart! Being a retail sales manager for many years myself, I can admit that retail is stressful, but there's a level of customer service that needs to be met and there's not one ounce or care from the employees or management at this store! Which is clearly shown by their attitudes and inability to call back on a complaint that was escalated 4 times! read more

It's always dirty, crowded, no more than 3 lanes opened, lines are always long even self checkout. Wish I could give it zero stars cause this is the worst store to ever shop at read more

Walmart Supercenter - Stood in line for 45mins - Department Stores Near Me - Dearborn, Michigan

The absolute worst service ever , I ordered my groceries to be delivered Saturday morning and 24 hours later - after contacting customer service ( which was excellent) I got absolutely nothing from Walmart but games. read more

Walmart Supercenter - When I contacted the driver it was someone who wasn't even working with Walmart - classic - Department Stores Near Me - Dearborn, Michigan

I found a good deal on a a computer, marked to sell out and make room for new inventory it would seem. It was the only one left, floor model. They wouldn't sell me the floor model claiming they would be getting more of this item. It was marked over fifty percent off and I don't think that was accurate information. There were other items marked at too good to be true prices which then when at the register cost more. What is going on with this location I don't know. Not at all satisfied. read more

I try to read most reviews to compare my experience and share any insight on things if they have changed. Unfortunately, Walmart in Dearborn is a total disaster. My family lives 12 min away, but will travel an extra 30 min to another locations to avoid this location. 1. The employees are careless and always unavailable and don't know how to do their job. This location requires an immense amount of help. 2. Extra help in cleaning, organizing, and assisting customers. Especially at checkout!!!!! 3. The location is nasty and things aren't always in their place. Looks as if a tornado passed through and employees don't keep up with the messes made. 4. The people that shop here are also negligente of the current circumstances and simply feel at easy to be messy and disruptive. Honestly, new management and a tighter working staff need to be in place for there to be noticeable changes. read more

Long lines, unorganized, rude staff and limited items a lot of the isle had limited items and pretty much looked empty.

Had to go back here to buy a folding table. I cried in my sleep the night before out of fear. The experience was just as stressful as the time before--with the bigness and the poor layout, and all that jazz. BUT I still have to bump it up one star because--holy cow! The people who work here are just so nice. I mean, really really nice. I don't know how they maintain such a level of niceness when they are surrounded by such awfulness but they still keep it together. So for that I reward them with one star. Lines are still stupid long though. Take some of those really nice people and open up more cashiers. You have like, 100 lanes built. Use them! Good golly. read more

I don't know what the cult like following for Walmart is from because they don't have the lowest prices on average (Yeah really they don't). But the corporate advertising makes you believe so. How can I that???? I shop around & I know my stuff. Now don't get me wrong, they do have the market corned with a variety of lower priced items (they force there suppliers to find a way to cut costs & then sale it at a reduced rate to customers). On to the store: they had a pre-black Friday sale which included a really good 26" TV for under $200 (slim, LCD TV). Savings of over $100. Sweet! I was going to order it online, but that was sold out within minutes at midnight, so I ordered it on line for Pick up in store (YES, you can order from the Internet based on the stores inventory level). This allowed me to skip the craziness that is Walmart with sales. So I waited for my text message (yes you can opt for text to let you know its ready) & went to the store that afternoon. As I figured, the parking lot was crazy packed as if they were giving away free stuff & I had to park darn near Ford Rd. (got my exercise in though). The staff there is NOT helpful & the lines are ALWAYS long. The pick up spot is in the far back of the store near electronics (to get you to impulse buy before leaving). Funny part was the people arguing over this same TV I was going to pick up. It was sheer comedy. I got to the counter, show the guy my text & he gets me my TV. He tells me that when they opened at 8am & went to pull it off the shelf, people were trying to get him to sell it to them & were upset that he was taking it. *Sorry that I got smart & did online reservation. lol* And they give you 3 days to pick it up. So if you are not in the mood to make the trip you can relax & go later. NOTE: If you buy a TV from Walmart & didn't buy the warranty upfront they will give you 30 days after you buy it to purchase the warranty, which I thought was cool. They also have a grocery section & a deli with hot food if you get hungry while cashing Walmart out. read more

I've read old reviews and found some fault. Our senior community go here at least twice a month. First, most people do wear masks (one reviewer stated no one did), all the staff do. Their website always works for me. But it is a very busy store. Depending on what you need or want, it may not be on the shelf when you are there. As for the check out lines, I always go self check out, and the line moves quickly. The biggest item I'd say was there isn't always shopping carts in the store or the motorized carts, and older scustomers may find it hard to go into the parking lot to get one, as well as the disabled and parents with kids -- especially now in winter with the possibility of ice & snow read more

This has to be the worst store if the worst company in the world. Just waisted over an hour looking for items that no one knew where they at , after I had a hard time finding help at the first place. Am more convinced now to shop local read more

So many registers in that store.. but at most it seems to be only 2 employees on the registers ! One line was almost wrapped into the aisles where people need to shop. It's ridiculous seemed like I was in line for an hour . They had a new employee working all alone that constantly had to leave the register to look for help . This isn't the only incident where the registers seemed empty and customers had to wait an unrealistic amount of time to be rung up bad business! Undercover boss needs to stop in this location! This company makes too much money to not have enough employees on each register. Bad enough having to wait in line with small children complaining as well. read more

Now I know why people steal from Walmart. Something had no barcode on it so I hit the assistant button in self check out, the cashier legit turns doesn't come over to me an says can't help you with no barcode. I should've just shoved it in my bag. Worst customer service read more

Shit place the customer service is rude and the manger is even ruder. It's 8 am and she still doesn't wanna talk all she says go home. Not helping at all. I just wasted $250 read more

If I could give 0 stars I would. Walmart has the worst customer service of any store I have ever shopped in. I am 61 years old so that is a lot of stores! Dirty store as well!!!! read more

This is the most disgustingly dirty Walmart in the state! & the customer service is Laughable! Don't even bother asking for a manager, Jared was useless & quite rude. Save yourself the time, and go some place else; the length of the lines are atrocious, there are not enough registers open. So driving to a different store or location is worth your time. I will never return to this store! It's prob just a matter of time before this place closes. read more

Every employee I interested with was rude and condescending. The woman at customer service told me to go find the item with a rag because she didn't want to look up the item with my card. Another employee said "uh no, this is Walmart" when I asked if they had an RvV section and argued with me when I told her other locations had one. No one was friendly or helpful. read more

Dirty and unorganized. Very rude staff!!! I just don't understand. Nothing is ever in place the staff just talk and use file language. Never any baskets in the store. Bathrooms forget about it a port o potty is most like cleaner. read more

They are rude and disrespectful they wouldn't help me and when you call the store the employee played on the phone like kids so I ask for a manager and was ignored they wouldn't give me there name when I ask who was I speaking to kids kept passing the phone around to play on it I will never shop here again this store needs to close or get employee who want to do there job they are all lazy the store in nasty and dirty at that read more

Cheap can be good, or it can bite you in places you never knew you had. This is the latter. I needed some drugs cheap. Ok get your mind out of the gutter, I have asthma, and of late it's been kicking my ass all over Motown. The only place that has reasonable prices is Wally world, and since I am not Warren Buffett, I go here. When I arrived I was informed that nothing was going to happen til 2. You cannot even drop it off. Come back ar 2. I should have ran for the exit. However my need for prednesone was deeper than the need to go find Meijer or better yet cross the road and go to Talget. In retrospect I should have done just that. Instead I just killed the half hour shopping for groceries. Being this was Sunday, half of Dearborn was in the store. Every aisle had someone who had no clue as to the rules of keeping it clear. Think Super Greenland on steroids. I mean it was painful. Long story short, I got my things, and I do agree with Annette that they need more cashiers. I will only go back at gunpoint. Which may explain my love for this particular Wal Mart. read more

I have so many bad things to say about this Walmart but everyone else summed it up so I just add that most stores care about the handicapped population. Walmart does not! Everytime I go to this store I can't find an amigo. I waited today 45 minutes and the only one I saw was being used. He already had someone fallowing him to his car. I just got in my car. I'll take my 50.00 to Krogers read more

The customer service here is beyond terrible. And you guys need to update you guys COVID hours if you close at 8 you need to put that on your website so you guys don't get a bunch of people at 7:30 then you guys try to kick everyone out at 8. You guys need to do better can't be called a super center and provide the best customer service. read more

WOW. I mean just WOW. Since we were in that part of town we chose to use the supercenter Walmart to do some quick grocery shopping. Our main purchases would be their ribs on sale because they're Smithville, and to get an ice cream cake. Fair food prices, I thought, but not as good as other Walmarts that I have been to as well as other grocery stores. This surprised me. The only things I picked up where the ribs, some sugar, a stalk of celery, and the ice cream cake. Unfortunately, the cake was marked wrong and it was 100% more which was 100% more than I wanted to spend. So I won't up not getting my happy birthday ice cream cake. The place was crowded, dirty, and had empty shelves. The only bright spot in our brief visit was an employee in the checkout lane. Now I don't like to use the automatic checkout lanes however the other lines were out of this world. She was very helpful however I wound up not getting my ice cream cake. This reviewer will not be back. I will stay on my own side of town LOL read more

This place is ok. I love grocery shopping here. Great prices. Only thing is they need more cashiers. Lines too long. read more

Walmart Supercenter - Department Stores Near Me - Dearborn, Michigan

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Maybe It's just me, but whenever I come, the lines are long, even the speedy check out. I can't say that I've been in a "clean"/neatly organized walmart. This one is better than some that I've been inside. read more

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Disgusting! I rarely go to Walmart. I try to avoid it as much as possible but it's a convenient location, 1 mile from home. I won't go there again. The parking lot always reeks of marijuana. The customer service is horrible. I once witnessed a customer's child pick something off of the shelf at register. The child tore open the package at the register while other items were getting scanned. The parent saw, the cashier saw and turned a blind eye. I value my safety so I said nothing. Most recently, I went to buy a printer in a hurry. When I went to checkout the cashier could not find a barcode and said I could not purchase it. I informed them that I specifically came to buy that printer rather than the additional items I decided to purchase afterwards. How can you not sell something that is in the store for sale? I was then told that I could go back to see if there was another. The customer should not have to do this. It's an error on their part to not have a barcode on a sale item. I ended up leaving the check out line to get another printer. I did not open the box until the next day when I needed to use the printer. As I opened the box I noticed black specks on the styrofoam, pulled the printer out and saw dead bugs, I counted at least 5 before I was too grossed out. I immediately pushed the printer back in the box and returned to the store. I will never purchase from here again! When I returned, it seemed like customer service wasn't even surprised by what I saw. It's disgusting. They sell food in there. read more

This is for the Vision Center which was amazing. Got in and out quick but didn't feel like I was just being processed. Got my prescription for contacts and the fitting done fast. I can see great and it was the easiest/fastest exam I've been through. read more

Ghetto Walmart full of empty shelves, looks like nobody ever cleans this store. Employees are rude, and is honestly nasty to shop there. Went once, I will never go back. read more

This is the worst Walmart in America .. workers are incompetent for doing their jobs these guys don't deserve $1 an hour... worst customer service in the world ... my item arrived at 10am it's 7 pm these idiots still didn't get my item ready they are rude and uneducated .. tfeehhhh on this shit hole of a store read more