Terrible company. The associates are rude. The stores are understaffed. At least teach the people…read moreyou do have more about customer service.

After a recent move to the area was looking for a pharmacy close by with good decent hours and a…read moreconvenient app to manage my scripts. This location is open 9am to 8pm during the week 10am to 6pm Saturday and 10am to 5pm Sunday with a half hour closing from 1:30-2pm for lunch daily. They offer flu shots and Covid as well as other assorted vaccines -check for times scheduling etc as time permits. Customer Service is friendly and quick. Overall hours are pretty good and service with a smile. They are happy to help if you need anything and with a drive thru super convenient.

Grumpy unhelpful staff. Often long lines. Even when the line isn't long pharmacy staff too busy…read moreto help.

Everything is always out of stock. They will give you a status in the app that tells you pick it up…read more2 days later after 6pm then change it at 6:01 to out of stock again with no text, notifications or phone call so you are left without your medication. By that time doctors are closed so it can't be resent elsewhere. They don't answer their phone. They want you to use the app but it doesn't have the correct info or can't do what is needed. Then you have to be a detective to figure out how to get through the phone menu, wait on hold 40 minutes and get disconnected when the system times out. Pizza places have better service - you are caring for human lives. Do better.

Food- packaged selection adequate. Not buying food here today. The story about food you must…read morenotice... Management makes the staff sit down and eat lunch. In today's world of hustled retail workers; Seeing them in smiles after lunch? That is huge Service - phenomenal team, cohesiveness of staff topped with all the proper help you need. If you just be patient, someone comes to you. Ambiance - Extraordinaire As you will be treated in kind and in fun if you just be nice. Be patient, too. Special thanks to management today... Thank you Gma Mae (Farmington Location across from Fire-station)

They're normally out of things you need. Allergy medication, high blood pressure medicine..... you…read moreknow.... stuff that is really rare. So your medications are backordered and you won't have them for days. Walgreens is terrible too so at this point you have to pick the lesser of two evils.

Went here to grab Tylenol (in powder form), which is hard to find in larger quantities but was…read moreavail here & browse a bit. Some of prices of meds here are $3-4 dollars higher than other retailers but I did find a few useful coupons on the app. The store was decently clean & organized. They do lock up a bit of items. There was one staff floating from the registers to stocking stuff. They only had 1 self checkout. I did see a poster about discrimination at the door, not sure if it's posted because they have issues w/ that at this location or what but kind of glad that info is available. I don't usually shop at CVS so not sure if that's just standard at every location. Just thought it was interesting.

My Finance and I always come in. We came in yesterday morning at 9:23am. August 21st. We needed a…read moreperfume bottle that was locked up, so the manager MATT. Came to "help" us my finance and I were quietly standing behind him waiting for our item out the case. He was already cussing, frustrated with his own problems that had nothing to do with us. he couldn't get the glass case open, he told my finance to go finish his shopping because he was uncomfortable with him standing behind him waiting. My finance didn't have any more shopping to do. He said "no I'll wait right here I don't have any more shopping" Matt started being very rude ""do you want my help" as if it isn't his job. Pulls the broken glass back and asks my man if he wants to grab it out. Very very rude, crazy and unprofessional

I trepidatiously journeyed to CVS over lunch to pick up a prescription, expecting a long drive-thru…read moreline that would result in a lengthy wait. I was happily surprised that, while the line was indeed long, the wait wasn't. The service was friendly and efficient and I will definitely go back at lunchtime. Kudos to CVS on Galaxie for bringing their A-game to the lunchtime rush!

Tried calling the pharmacy Had a simple question for the…read morepharmacist Got the Phone robot spent 3 minutes trying to enter my birthdate and they got it wrong every time. Then the robot sent me a link on my phone to go to a website to register my phone # so the pharmacist could call me back when they have time. Tried registering on the webisite...failed. Called # again - got the same robot phone run around... I just needed to ask the pharmacist a simple question. As it turns out their first line of defense (phone robot) is better at keeping people away from their quarterback (Pharmacist) than the defensive line at the super bowl was... Wonder if Walmart is any better

No idea what is happening but the last 2 interactions with My CVS have not gone well. They don't…read morecarry enough medication even though we fill every month. AND they don't help you understand how to go about getting your meds filled elsewhere. Tried to talk to someone - took hours of waiting on hold and also waited in drive through line for over 5 minutes without a wave of acknowledgment. Usually love working with the staff there. Something has changed - thinking COVID is taking a toll everywhere.

Well stocked and friendly staff. The store itself is always clean and everyone is helpful;…read moreincluding the pharmacy staff. I've also used their minute clinic and had a very positive experience. The CPN on duty was top notch.

Husband made online appointment day before. He checked in via ap, then went to counter to confirm…read more He was told to have a seat. The couple behind him filled out forms and were immediately taken back for shots, so they were treated before my husband, and subsequently, his appointment was delayed by at least ten minutes. He was ten minutes early, so twenty minutes of waiting, with no one before him except the people behind him. No apology, explanation or "thanks for waiting.". The man administering innoculations did not confirm what they were or give any instructions. He did confirm DOB, but that's it. Good news is it was easy to complete the process online; it's the employee who could have done better.

This is my 3rd time going to this CVS location and it will be the last time I ever visit CVS…read more There is absolutely no privacy, staff yelled at me across the Pharmacy asking what I wanted? I asked for a flu shot and told me they told me they don't give them out after 7 PM, however I showed the kid/clerk that it was not yet even 7 PM (kid can't tell time). I asked for the Pharmacist and eventually she came over and told me she was not giving them out and to come back another day and was so rude. I indicated they were open till 8 and should serve their customers per their website, she just walked away as if she could care less what the hours or services they offer. CVS this is Horrible service and worse very rude staff!!!

I keep getting scam voicemails from here telling me to pick up my prescription orders halfway from…read moreacross the US! No way to stop the voicemails!!!

This always has been my favorite CVS to go to however the last few months the pharmacy has screwed…read moreup my order three out of four times time to find the new drug store

The woman manager with gray hair was very rude to me and my friend . We were there to simply get…read moresome squishys. We saw an open box and figured they were up for grabs. She came over and yelled at us immediately and told us to put the stuff away because they were not on the shelf. We kindly said we were sorry and put them away. She angrily watched us put them away then stared at us the rest of the time we spent shopping. She later lied to an employee and claimed we flipped her off. Would not recommend coming if you are looking for a relaxed time shopping. Would not come back to this CVS location.

My review is for getting a PCR NAAT test done at this CVS Pharmacy. I never went inside the store,…read moreas all PCR tests are conducted at the drive-thru. If you have been reading along, I like drive-thrus, particularly during this pandemic. I must admit that this experience was my first time hitting a drive-thru at a pharmacy. I'm the type that likes to browse and shop at an actual drugstore. I signed up for a PCR test online. I found this CVS, which is less than a ten-minute drive from the hotel. It was easy signing up. I also got a text reminder the day before and an hour before my appointment. To re-enter the Canadian border from the States, I needed proof of a negative COVID-19 test. It must be a PCR test conducted within 72 hours of my departure date and time. I wasn't sure how long it would take to get my results from here, but I took a chance and went for it. There were two cars ahead of me at the drive-thru. My appointment was at 11:40 am. I got there early. When it was my turn, it was more like 11:50 am. Pretty good! I had a friendly woman from the pharmacy who found my information and appointment. Even though I am a non-resident, the state picks up the tab for my test. It has a mandate to make sure that everyone can get a COVID-19 test, which I appreciated. Before coming here, I had to watch a video on how to self-conduct this PCR test. She asked if I had watched it. I did. What happens is that you get a package with everything you need to perform this test in your car. It came to me through the slot between the pharmacy and me. I opened it, found the swab, and swabbed both nostrils. You then break off part of the swab and place the cotton part of it with a shorter stick in a sterile test tube. You seal the test tube, and then you place it in a sterile bag that has your information on it. Finally, you drop it off in a box attached to the building. Once you're done, you can leave! The process was straightforward. I was happy. CVS says that it takes between one to two days to get your results through e-mail. I got a text message after the Wild-Leafs game the following night at around 9 pm. So, I got my results in 1.5 days. Pretty good. I was happy with my negative result that allowed me to go home. I then retrieved my report online and took a screenshot. The report looked professional and was fine when I presented it at the airport to the Air Canada check-in agent. I will be getting my test done at this CVS again towards the end of my current trip. I am thankful for this service. My backup plan was to get this test done at the airport. The difference is that you must pay $200 there. Luckily, I didn't have to carry out my backup plan! (475)

Went there at the "correct" hours and it was wrong. The pharmacy closes at 7pm on weekdays, not 8!…read moreHours need to be updated immediately because I couldn't pick up my goddamn prescription that I NEED.

Poor management here. They are completely unmanageable, overwhelmed, unorganized, and entirely…read moreinconsiderate. one of them hates their job. Seriously, medication is expensive enough. Drug stores that treat paying customers like they are an inconvenience do not deserve the revenue. Wake up CVS. I guess they feel they're big enough that it doesn't matter. I wish everyone would take their business to companies that value their customers. It would make a difference. I switched and have experienced much better service and better prices at Costco. CVS is overpriced and they gradually increase their prices for long term customers instead of decreasing them. That said, I'll gladly pay a premium for convenience but I won't pay for someone to disrespect my time and my business.