Thoroughly impressed with the employees. Just visited tonight and as I made my way through my grocery list, I encountered 10-12 employees (more than normal because they were restocking the aisles). And EVERY SINGLE one--from the greeter to the man mopping the floors to the cashier--gave me a friendly greeting and offerer their help should I need it. It has been a while since I have been in a Walmart and had a good experience...I usually dread it, but tonight was a testament to the great people working at this location! read more

This Wal-Mart is the absolute worst when it comes to customer service. I try to use the Money Center for money orders and such since it's so close to my house, and it's highly inconsistent. One day they open at 8, the next they open at 9. The website clearly says it's supposed to open at 7. The ladies that run it are highly unprofessional. Thy have an attitude half the time. Some of them choose to gossip loudly about coworkers and sometimes shoppers, literally yelling to each other. I've even heard them discuss shoppers' money issues out loud. I understand it's not a bank, but there has to be some type of professionalism there. Speaking of rude, there's one manager that I've had to deal with on 3 separate occasions. All 3 times I was asking simple questions, but her responses never matched my issue. She always says stuff like "I keep tellin yall...." Ma'am? Telling who? You work here, I don't. How am I supposed to know a policy that I've never had to encounter. Why are you being mean to me if it's your job to help? Just please, overhaul this whole location. read more

Staff here are lazy and rude. No one ever knows anything nor are they inclined to get you what you need. Staff are constantly either on their cell phones on the floor, reek of weed, or gathered in large groups talking and ignoring customer's needs. The lazy person demanding receipts at the door was sitting and was too busy talking to attend to what she was supposed to be doing and when i commented i don't legally have to even stop and wait for her to be ready I was told to fuck off by one her coworkers/friends she was sitting there talking to on the clock. Needless to say i laughed in their faces because their attitude amused me rather than intimidated me. They are representing Walmart. Great job hiring trash ppl. I will not be stopping with receipts again. Watch me. Walmart in arkansas, particularly this location is ghetto in location as well as quality of staff they hire. Your employees are a customer's first impression and it's certainly not a good look. Walmart do better. read more

My friends and I made a pitstop here last night just to grab a few things. The store was clean and well stocked. No long lines compared to the ones in California lol. We were in and out and I appreciate the staffs hospitality. read more

Very nice staff. The staff is also very helpful. We are passing by and had to buy a few things and we're not able to find a few sections. The person went over and above and walk towards the end of the store and helped us. Such nice person. read more

I went to the store today. There were no buggies on either end of the store. When I asked the greeter about this her remark was "oh honey don't worry about it, it'll be OK another day. We don't know where any of the managers are. "If there's no buggies in the store and you're that shorthanded as a manager you should be out there getting buggies. I'm young and healthy, I can carry my handful of groceries but there were a lot of elderly people looking for buggies. This is unacceptable with a business like Walmart. Disappointed. read more

Walmart makes it very easy to spend your money, but heaven help you if you try to get customer service. As a senior on limited income, I bought an air conditioner online, but couldn't afford the protection plan until the following week. And here's where the trip to hell began. Unable for days on end to get anyone on the phone or online. Wasting my time by making it impossible to reach anyone. I finally got one rep who said the department I need was closed and he would have them call me. They didn't. Another rep very nicely told me I cannot add the plan because the purchase was not made with my account. My account clearly shows the purchase. Several more fruitless attempts had no results. I tried to reach the corporate office by email - and was thrown back in the basic customer service pool where I got a steady string of no-can-do until one person promised to escalate me to the "senior" level, who would reach out to help me. Another week wasted and no help from anyone. Back to emailing CS. Another can't help... One said hey you could do this all along, and suggested an arduous path to what was supposed to help me. I responded that after wasting all my time maybe someone should just work through it for me. Next response was oh no it's too late, it's past 30 days, nothing we can do. I pointed out that it was the company's long string of timewasting failures that pushed me past the deadline. Finally a response that sounded like a resolution. An offer to send a replacement that would generate a new order number which would allow me to order the plan. I responded with gratitude and offered my cc number so the plan could be bought with the replacement order. No answer. Hours later someone says we don't have it in stock, so we can't help you. The degree to which this company - with its long parade of hapless reps - have jerked me around is astounding. BUYER BEWARE. This company is impossible to deal with if you need any help. RUN - don't walk - away from Walmart. read more

It was great. Clean. Hubby forgot his sweatshirt. We lucked out. I grabbed a chicken for Lucy for dinner.

It's a Walmart. Walmart is always going to be Walmart. This one and the one on Cantrell are pretty good in terms of how the business looks and what's in the store. I will say this location in general has a lot more younger people than most which tends to lead to you not getting much help if you need it. Not exactly a negative just something to look out for. But the main thing is you need to understand that reading reviews over a big retail store isn't going to get you anywhere. read more

The only thing saving them from a lower rating is grocery pick-up. It's great. However, the store is supposed to be open until midnight. I got there at 11:45 pm and was told by someone yelling out the door that they were closed. He didn't offer any explanation. He just turned people away. If you're not going to honor your hours, why have them? read more

Be careful at this store if mgmt. makes a promise they will Welch on it. I talked to a Leo today a coach and he tried to help but naw dis Juan came in and got involved in something that he had no business in. I bought a defective flat screen tv from this store. Put it up for a few months while our house was being rebuilt after the tornado. Had it mounted when the TV mounting company looked at it it had a green line going down the middle. Of the set. The TV mount is stated that the TV had been damaged in the packing or it had been pressured and because of that I need to take it back. They didn't know I had had the TV for a minute well naturally guess what Walmart has a 30 day return policy on electronics unless you buy the extended warranty may not know when did a new TV probably didn't need an extended warranty..... well anyway I talk with a gentleman in corporate that said that because I had a TV for a while I could only be overridden by the store management so I went in to talk to the store manager never got to talk to him but I was able to talk to a gentleman that interceded for him.(Leo) And everything was going smooth with the return until this jag-off(Juan) got in the midst of it and screwed its up... His problem was that I was exchanging TV for a different model, which I should have because at that point, I didn't trust Vizios to be fine out the box. And I was willing to pay more for any other brand that I had plus by the extended warranty that way we were not going to repeat this mistake. Long story short the whole process went to hell because of one person and the store expected me to eat a $500 TV that came out defective out at their store... be wary about where you spend your dollars folks. read more

I was regular coustmer of Walmart on 700 bowman Road but recently it has started saying one price on isle and when you take it to register it states different price $1 dollar more on medicin, and if you complain the clerk says to go to coustmer service, read more

The store is 24 hours but it's closed right now at 1:22 am. People are walking around inside doing absolutely nothing. I don't get it. I was just here two weeks ago at 3 am and they were open with other customers inside. Now all of a sudden they are closed. I don't understand? read more

Walmart of last resort in LR. Poor stocking. Poor Customer Service. Go to the Cantrell or Shackleford stores instead.

I am about to boycott wal mart period. I went to return something and no customer service employees. It was totally closed. From rising prices, lawsuits and discrimination. I think its time to take my business somewhere else for good. read more

Gross. So much moldy stuff. I reached back to grab the last box of the squeeze pouch applesauce packets and it was covered in mold. Behind it there were 4 fruit cups completely filled with mold and oozing everywhere. Totally unsanitary and disgusting.. I told the nearest worker there was a bunch of mold in the next isle over and she said "k thank you" and went about her business. She didn't even ask where exactly in the next isle it was.. also the blueberries that were displayed up at the front of the store were moldy in the bottom! never shopping for food at this location again. read more

If zero stars were possible. That is what they would get. Waited 1.5 hours in pickup. Talked to a live person about my order and they never came back. called three times to pickup and once to electronics just to try to speak to someone. No one answered the phone a single time. Let it ring plenty of times to get someone's attention. I don't know who gets paid to do nothing. I'd fire the lit of them. read more

In all seriousness this was the best experience I have ever had at a Wal-Mart! I am not sure if it was due to the fact that I visited during 8-3 business hours and the associates have more benefits or if it is the hard work of the managerial staff. I encountered 8 associates over a 2 hour shopping experience and all of them asked "How are you doing today? Can I help you with anything?" Kudos to all the employees of this location. read more

All the Walmarts have bad customer service to eat or disrespectful especially when I know who he messes up something and the company is refusing to fix it customer service is a joke read more

This is one of the worst Walmart's. They did not have several things that I went in looking to purchase. The lines were long as usual so I used the self check. The associate was so lackadaisical. No of the registers had bags to put your purchased items. The young lady bought some out and was slow to place them so I had to wait for her to finally give me two to place my items in. What store runs out of bags!!!! Walmart!!! Poor management. read more

I went there to replace a battery that was still under warranty, two employees in the car section told me, that they don't have the same battery anymore, but I could get a new battery and pay just the difference. When I arrive to customer service a manager told me, that without the receipt they could not do anything, and they would just give me a 17 dollars discount, since they didn't now when the battery was purchase, after that, a second person came, and he was able to get the information on, when the battery was purchase, and it was still under warranty, when I try to ask why they didn't give me the full warranty, the other employee told me that the manager was talking to me and I would just get the 17 dollars discount. Really bad costumer service for my case, I will never go back to that Walmart. read more

700 Bowman Road on 01/09/2015 I tried to get assistance from an employee in housewares today. She needs to improve her customer service skills greatly. She didn't address me when she came to my aisle, and when I asked her about a product, she said, "EXCUSE ME, GOOD MORNING TO YOU!' Yes, we do have a similar product on another aisle nearby. I then said "thank you.", and as I was leaving I heard her say "PEOPLE NEED TO LEARN HOW TO ADDRESS OTHERS THESE DAYS, THAT'S NOT HOW YOU ADDRESS FOLKS'. First of all, the employee is there to help me, and she never said a word to me when she walked over to my aisle. Walmart employees usually cannot be found even when you do need help. I wish she hadn't been the one. Very rude. read more

It is often hard to find employees to help you locate items in the store or check you out at the photo center. I will be using Walmart pharmacy on Hwy 10 from now on. The Bowman pharmacy oftentimes does not follow through ordering what you ask them to, and Ashley, the pharmacist, is very rude. read more