Exceptional Service & True Southern Hospitality!!!…read more I am writing to share how absolutely incredible my recent experiences have been at this Publix. I have been visiting various locations throughout the years, but this particular store is hands down the best I have ever been to. The stock is consistently impressive, but what truly sets this location apart is its exceptional team. A Prompt & Professional Start with Paul Ahead of the busy 4th of July weekend, I filled out an online form to check on a specific item's availability. I was blown away by how promptly Paul called me back. He was incredibly professional, polite, and provided true Southern hospitality right over the phone. I was calling about fresh oysters. An Unforgettable Deli Experience with Desmond On July 3rd around 4:00 PM, I visited the deli counter specifically to try Publix's famous fried chicken for the very first time. I admitted this to Desmond with a mix of excitement and slight embarrassment. His face completely lit up, and he warmly exclaimed, "Really?!" He made me feel instantly welcome and took the time to enthusiastically explain all my options, including the family meals. The entire deli display looked impeccably fresh and delicious. I ultimately went with just the chicken though I deeply regret not getting the full meal, because when I got home and took a bite, it was flawlessly crispy and delicious! Desmond's extraordinary professionalism and warmth made a massive grocery store feel like a cozy, family run neighborhood institution. Publix is incredibly lucky to have such an exceptional talent on their team. Fantastic Leadership from Trey I later called the store to share this positive feedback and spoke with Trey. He was so down to earth and genuinely kind. It is abundantly clear that he is a fantastic leader. Despite it being an incredibly hectic holiday weekend, the entire team looked genuinely happy, enthusiastic, and maintained a wonderful attitude throughout the rush. Flawless Customer Experience To top it all off, I returned on Sunday, July 5th, to return a hat that unfortunately didn't fit that I purchased earlier in the week. The Customer Experience team was incredibly sweet when I called ahead, and just as wonderful in person. The return process was swift, seamless, and I was easily able to make another purchase before leaving. I truly recognize great talent and exceptional customer service when I see it, and this team knocks it out of the park. I cannot wait to return. Thank you so much, Publix!

I have never been treated so rudely in my life. And multiple times too…read more I called the bakery to have this Publix make my wedding cake. I live in Canton, Georgia, but we decided to get married at a fancy AirBnB on Lake Oconee in Eatonton, Georgia. We were going to cater (apps, food, cake, flowers) the entire wedding through Publix. The key word here was "were." I went to my local Canton Publix and got their specialty cake brochure and talked to the bakery about options. My Canton Publix was fantastic and excited, saying they could pretty much make whatever my heart desired. We told them that we love one of their already-discovered creation under their Decadent Dessert menu called the Strawberry Limonada cake. It came in an 8 inch and we were hoping they could do a 10 inch and and 8 inch and stack them. The Canton Publix said absolutely. When we called the Eatonton Publix, we were not treated with such grace and excitement. They acted like I was a nuisance to call and made me feel guilty to even ask for them to bake me a cake. I am pretty sure I was about to drop a lot of money at this Publix so you can imagine my disappointment. They first told me they could only do the Strawberry Limonada cake in an 8 inch and that we could only order from the specialty cakes brochure. OK, that is fine. I understand their limitations. I called back the next day with an order that fit within their brochure parameters...white cake with raspberry filling. They then told me they cannot do the following things: - Stack cakes. - Make any cake other than an 8 inch or sheet cake. - Make a cake with any filling...period. They also told me all this with a sense of yelling and angst. And they cannot even fulfill one specialty cake that their brochure says they can do. So we called corporate and told them about our experience and decided to remove our complete catering order. They did not deserve our business or money. Instead of rating this Publix as a one star, I opted for a two star because we still got just my bouquet and a veggie tray from them and they worked out great. If you read other reviews on this Publix, you will read similar stories about the personnel in the bakery. It sounds like it is time for a change in that department. I urge you to not use this Publix if planning a wedding. They will take your happy and excited mood and turn it sour.

A lot of merchandise scattered around, lower quality. Trying to find something…read more In particular was difficult. Good place to browse on a rainy day!

I'm so disappointed that they made the restrooms for employees only. This will be my last trip to…read moreOllie's.

One of the employees, Khadijah, went the extra mile to help me find my lost phone! She was very…read morehelpful, and has great customer service.

I love $tree, and most locations are great. This location is often closed when the hours say it…read moreshould be open. Most of the staff here is good, but someone needs to tell "Q" that he should spend less time singing REALLY loud and spend more time engaging with the customers. He doesn't greet you or engage. Seems like he's trying luckily to be "discovered"... it's annoying.

very clean inside store and restrooms. we'll organ9and had lots of different options for snacks and…read morefood. had an ice cream bar! staff was friendly.

Everytime I go this store, they are always closed. Yet it's supposed to be 24 hours. Then the…read moreworkers will walk around and look at you. One night it was at least 11 people that pulled up and no one could get in. I will never go to this store again. I honestly don't know how this store is staying open.

Kim O did an amazing job when I came in from out of town tonight on Sunday here in Conyers! She was…read moreholding both register lines and making ice cream orders by herself. Amazing job!

This location is very clean and the staff friendly. Mikaela was great!! I'll definitely be backread more