Had Dr. Tomko since I was a little kid. One of the kindest people around. Never had any problems…read moreand is always happy to help. I highly recommend him.

One of the best around. Very thorough. He is kind and caring. Staff is also phenomenal.read more

I had an eye emergency today! They got me right in and diagnosed the issue and cleaned and treated…read moremy eye. They are so caring and thoughtful. I am so thankful for Dr. Craig A. Smargiasso and his staff. Fantastic eye care and even better people! They are the best Thank you

Eyes. You need them to see. Shocking statistic I know, but it is true. Some are brown, some are…read moregreen, some are blue....but they all do the same thing. Some, better than others of course. Hence the need for places like this little gem! What a gorgeous office space they have here. Amazing fit and finishes inside, private parking, clean facility and restrooms and tons of designer frames to choose from. On top of that, the staff here is amazing. Friendly, helpful, warm and caring. The doctor is such a nice guy. Seriously....he rocked my socks. Probably the most important variable of all! This location is convenient and close to many other shops and restaurants. I definitely will be back in the future!

I have been going to Gale's Vision Care for about 5 years. Everyone is always friendly and helpful…read more Scheduling is very efficient. Glasses selection is great. They figured out which contacts worked best for eyes with different prescriptions. When there were potential issues, the referrals to specialists were easy. And when my insurance changed, it was seamless. I'd happily recommend Gale's.

I always have the best experience at Gale's Vision Care! Dr. Kuta is the best optometrist I've been…read moreto. She is incredibly kind and made me feel very comfortable. Dr. Kuta made sure to thoroughly review everything- explaining things in a way I could easily understand and made sure to answer every question I had. The entire staff there is incredible! Shelly helped me shop for new frames and helped make suggestions for what she thought would look good on my face based of the look I wanted. She actually picked out the pair I ended up getting! The whole experience was amazing, as it is every year. And when I went to pick up my glasses the presentation of them was impressive and they were happy to make any adjustments I needed so my glasses sat comfortably on my face. I never thought I'd be excited to go to an eye exam until I met the staff here!

Always kind, quick and helpful. They are great and I highly recommend. Helped me pick my frames and…read moreensure I got the most out of my insurance.

2-3 years AFTER you are told your bill was "paid in full", they come back with additional "charges"…read morethat were allegedly overlooked by their own incompetent staff. The glasses were returned because they were made incorrectly to begin with. So add extortion to poor service and worse quality, I would not even send someone I didn't like there!

I went to this place based on a recommendation from a friend. The optometrist was nice and very…read morethorough. However, I was told it would take two weeks for my glasses to come back from their lab. It has been over a month and still no glasses. Every time I call to check, I am told they are working on them. Why say two weeks?

Shady selling practices and rude staff yield a horrible experience. When purchasing glasses, there…read morewas no explanation of lens cost or options; the Optician only told me that my lenses were "very expensive." I pushed her to break down the costs and provide more details. She only told me that progressive lenses have become more expensive in recent years. I trusted her and purchased my glasses that day. Later on, I compared my invoice to my dental plan benefits. The Optician had incorrectly charged me twice for the same lenses. I contacted VSP insurance. VSP confirmed that my invoice needed to be corrected and that I had been overcharged about $200. ( Twinsburg Eye Associates (TEA) is a "VSP Premiere Provider." ) I called the vision office to discuss my invoice with them. Up to this point, I am giving TWA the benefit of the Doubt. Even though I questioned the invoice a couple of times on my initial visit, I was hoping they would correct my bill and refund my overpayment. Instead, I was told by one of their staffers that the double cost was because they billed each lens separately. I said, "really? I just spoke with VSP, and they said that's not accurate. VSP told me to call you to request a refund." The staffer was silent for a moment and then, in her most condescending tone, said, "oh, well, we have to charge you for lab materials anyway, so it is what it is." I replied, "None of what you have told me today or on my visit two days ago feels right to me. Honestly, it feels shady. I'd like a refund." She very quickly agreed to cancel my order and refund my money, almost as if she didn't want me probing any further. VSP has granted me a second covered eye exam this year in order to find a reputable establishment to purchase glasses. I would steer clear of Twinsburg Eye Associates. TEA has the feel of a car dealership. They 'wow' you with all the latest technology during the eye exam and then hit you with a big bill for contacts or glasses without giving you any options or explanations. It's obvious they would rather have their patients not ask questions and pay the bill. If you ask questions, they deflect or come up with additional line items that make your total larger. Very, very shady.

I recently purchased glasses here as did my wife two weeks later. We are both in agreement that the…read morelevel of customer service provided was exceptional. There was more than an ample selection of frames to choose from and they took quite a bit of time to be sure we were comfortable with our choices. The glasses were ready sooner than expected and we both found the product excellent in every way.

Went to shop for designer frames at RP McAuliffe in June 2014. I chose the frames I wanted and was…read moreinformed that I would purchase at FULL PRICE the DISPLAY frames. I asked why couldn't the store get new frames from the manufacturer, and the owner declared hotly: "I am the owner, and you find another store. Go somewhere else! You ask too many questions!" Buyers beware - do not patronize this place if you expect new frames. The owner will give you a verbal lashing that you would ask to buy frames that hundreds of people did not try on and handle. Owner responds arrogantly, has no concept of customer service, tells you to leave if you question his business practice of paying full price for display frames. Owner himself provided good advice for all: "Go somewhere else!" That's what I did and advise you do, too.

This Sunglass Hut is located inside the Aurora Farms development in a small store near the duck…read morepond. I've made several stops here over the last few years (including recently). Keep in mind, despite them being in an outlet mall, these are still full prices, which I've seen some people come in and be upset about. I have been searching for a very specific pair of Ray Bans I purchased on the west coast many years ago. I've looked online many times with no luck. And boom, I was pleasantly surprised that I walked right in here and saw them immediately in their great selection. One of the reasons I purchase sunglasses from Sunglass Hut is the value. I appreciate that most of the sunglasses on display (except sale items) are just displays. They will usually go in the back and retrieve you a new pair that 3,000 people haven't touched and maybe had their kid sneeze on. When you check out, they also package them beautifully with a nice case and lens cloth and provide a warranty. They send regular birthday coupons and sale info via email. This is probably my favorite location!

From the owner: At Sunglass Hut, our mission is to be the premier shopping and inspiration destination for high…read morequality fashion and performance sunglasses. Starting out in 1971 as a small kiosk in Miami, Sunglass Hut is now the leading international retailer of sunglasses and is part of the Italian-based Luxottica Group, the world's largest eyewear company. Visit our Aurora Sunglass Hut at 549 S Chillocothe Rd to shop the newest styles of the season. Whether you're on the hunt for high fashion frames or just wanting something classically cool, look no further. Step in to style with thousands of pairs for every shade of you.

I have been going to Berris Optical for many years along with the rest of our family and many…read morefriends. The entire staff is very friendly and Joy is wonderful with her craft.

The staff went above and beyond to help me pick the perfect frames for my new prescription. I was…read moreimpressed that they remembered me from my visit back in 2000! I highly recommend this place for anyone in need of glasses