Dr.Gregory is excellent and provided a complete exam and evaluation. He was professional,…read moreknowledgeable and thorough. The office is accessible and the Bourse staff is friendly, helpful and well informed. I have been a patient for over 5 yrs and have no reason to consider other options.

I have never felt so under appreciated as a customer as when I went to pick my glasses up. I…read moreordered new glasses and sunglasses. I put the new glasses on and told the doctor they felt really crooked. He told me they where fine it just felt that because my face isn't symmetrical. when I put the sunglasses on I told him they were too loose. The left arm didn't even touch my head. He said they felt that way because they are new. He said to wear them a few weeks and if they needed adjusted I can go anywhere for that. He obviously did not want me to come back so I won't go back.

Had a 12pm appointment. Walked in and it looked like an ER waiting room with 20-30 people waiting…read more After I paid my copay I waited an hour to not been seen. I had to return to work so talked to the front desk and they were going to re-fund my co-pay. Never happened. Would not recommend this company to anyone.

1st appointment was a total disaster. I have epilepsy and my neurologist advised me not to get a…read moredilation. I told Dr Chang that and he asked me several times to do it anyway. I said no and that should be it. Although I could read the smallest letters on the eye chart, he told me I definitely needed glasses/contacts, I have a clot in my eye, and needed to reconsider a dilated exam. He was incredibly rude and cut me off several times although asked me questions. Awful What ever happened to patient rights? I left there in tears and now I can't get another exam due to my insurance. He told me I had to come back in a few months, which I scheduled with a different doctor in his practice. I'll never recommend him to anyone.

The people at this office were lovely, but I can't recommend them since they will not let you apply…read moreinsurance for new lenses on frames not bought in the shop. I would be OK with the premium prices of $500-700ish on the frames I tried on, IF there were frames that fit my face and preferred style. But what I liked just didn't suit my face shape. I just couldn't find a single frame that I was in love with that sat well on me. It wasn't for lack of trying. Instead I wasted my time bringing frames I already had and liked back in. The other thing that didn't sit with me philosophically is that they were OK to charge me totally out of pocket (almost $500 for my prescription), but couldn't be bothered to let me use my optical insurance to bring that price down for me. Buyer beware, especially since the style frames they have aren't for everyone. I'd actually liked the styles they carried and that's why I'd chosen them, but none sat well enough on my face. If they can't be bothered to save their customers a couple hundred dollars if there is no frame sale in it for them, that doesn't jive with me philosophically. I suggest you folks reading this think about if this is the kind of place that deserves your business.

I recently Arrived in town to officiate a football in WV. The ladies in this business was able to…read moreget me in early and get me fitted in CL. This wasn't several hours before the game. They saved the day. I highly recommend the professionalism and personalities.

Great if you have all day to waste waiting for your appointment. Place is run down, dirty and…read moreunchanged since 1980! Hopeless!

Because I used my own brand new frames for lenses, they seemed less than gracious to adjust them…read more Took them to the actual store (See Eyewear) and they were adjusted perfectly.They also charged $25 for using my brand new frame. There was no charge 2 years ago. I mentioned I switched out glasses often with about 15 pairs. The associate immediately said she has 45. It's not a competition. My 2nd time here and definitely my last.

The assistant manager, who was supposed to adjust my new glasses seemed to lack knowledge and…read moredidn't listen to what I said worked in the past. I ended up getting the glasses adjusted at another eyecare provider. I also didn't get a text when the glasses came in - I called them after 2 weeks and was able to pick them up.

$357.00 for my glasses and standard eye exam at Waterfront in Homestead. They are completely…read moreplastic and though I like the color the manufacturer didnot continue the color into the earpieces they are clear. Ive had them for 2 weeks and my daughter has had to tighten them twice, they keep sliding down my nose. I realized the other day no one ever mentioned 2 pair deal. Usually im so excited about new glasses but just yawn okay.

Had been going here for eye exams for several years seeing Dr Young. There was a change of…read moreownership, but Dr Young was still there last year. ( as The Eye Guys) Tried to make an appointment for this year and confirm that Dr. Young was still there, as we (my wife and I) liked and trusted him very much. The woman who answered said of Dr Young, "she was only part-time" Dr Young was a man... (Dr. John Young) in trying to confirm I had the right place she became flippant and borderline rude. I will unfortunately be needing to find a new place for annual eye exams - this is not what I came to expect with the EYE GUYS and would advise anyone to look elsewhere than this now corporate operation that seems mostly interested in just selling eye glasses, not patient well being... Very disappointed.

Slow service, inexperienced staff, surprise charges given at check out not covered during the…read moreappointment. Seek a more experienced office.

The doctor was incredibly rude. Didn't listen to any of my thoughts or opinions about what I wanted…read morefor my glasses, also made a rude comment about my profession not paying a lot of money. I took my prescription to another doctor, and they said it wasn't even close to what I really needed.

Great First Experience at Eyeglass World…read more This was my first time visiting Eyeglass World after years of going to the same place. My usual provider couldn't get me in for an eye exam until August, so I decided to try somewhere new--and I'm really glad I did. From start to finish, the team at Eyeglass World was great. The person who checked me in for my appointment was friendly and efficient, the doctor was professional and thorough, and the staff member who helped me with my glasses was kind and helpful without being pushy. I really appreciated that I could browse frames freely on my own without someone hovering over me. Pricing was very reasonable--I ended up getting two pairs of glasses, and the second pair was 40% off, which made a big difference. Overall, a smooth and affordable experience. The only hiccup I had was with my originally scheduled appointment--they wanted me to see a remote doctor from his home. While I work in technology and support innovation, there are just some things I prefer to do face-to-face, especially something as personal as an eye exam. I rescheduled for an in-person visit, and that worked out much better for me. Highly recommend giving them a try if you're looking for great service and solid value.

I'm 42 and have been wearing glasses since the 3rd grade. This is the best experience I've had in…read moregetting glasses. I went in with my prescription in hand. Needed help deciding between two pairs and the employees were super helpful in helping me decide. They were able to find my insurance by looking me up by name and birthday. I didn't even have to pull out my card. And even better, they immediately knew which benefits I already used and which I was still eligible for this calendar year. The price with insurance was less than I typically pay at my eye doctor. I paid with credit card. That was a Sunday. My glasses came by mail on Thursday. 4 days!!! They fit perfectly. I can see. I like them. I'll go back next time I need a new pair for sure.

From the owner: Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact…read morelenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.