I went to eyetique a few months ago for a vision exam and they were able to see me immediately. I wanted to order glasses elsewhere (Pair Eyewear ) and they gave me my prescription to do so. no fuss, no bother. They were extremely helpful and offered to adjust my frames for me once they arrived. I had a problem with the new lenses when they arrived and the woman at Eyetique performed measurements and discovered the progressive lenses the other company made were made incorrectly. She took new measurements for me and I sent them to the other company and my new glasses came back and worked perfectly. Eyetique even adjusted those glasses to fit my face properly. I couldn't have asked for better service. read more

amazing service, everyone was so friendly and helpful. Definitely will be returning! Can't wait to get my new glasses! read more

The eye exam was great doctor was really helpful and great to work with. the up front sales people not too much... they will up-sell you on EVERYTHING before asking you if you even want it and then give you an outrageous total and act like they are saving you money. terrible, just terrible... my wife got a pair of overpriced glasses there and i will never be back. read more

Before booking an appointment here, my only experience with optometrists was at Pearle Vision. My insurance had changed and Pearle Vision was no longer in my network, so the most convenient option for me was Eyetique. I should've known from the neighborhood and the personalized service that this is an upper end place that may be more than a regular old Pearle Vision patron had bargained for. The glasses are obviously very high quality, unique finds and Jeff, the store manager that helped me with my purchase, explained how everything is custom made and many brands that they work with are responsibly and/or locally sourced. When I got the bill for the glasses I chose, it was quite a bit more than I prepared for. I had a bit of sticker shock but went through with the purchase. After I left and thought over my purchase, I regretted going so far over my budget and called Jeff to cancel the order. He was incredibly understanding and offered to work with me to find a pair of glasses that were within my budget. He went above and beyond to help and even emailed pictures of frames that were similar to those I selected so I wouldn't have to come back to the office. I can't express enough how nice Jeff was despite my indecisiveness. I was definitely being a pain, but he was very understanding about it. Jeff and the staff at Eyetique are wonderful and they deliver service and products far beyond what I would expect from your traditional optometrist office. read more

I came into the store six months ago because of a big sale they were advertising, in order to get a spare pair of glasses. I received prompt, courteous service and a great price for attractive glasses. I put them in my drawer unused, until my regular glasses broke about a month later. I began wearing them and was quite happy with their appearance until a few weeks ago, when I began noticing that I wasn't able to get them completely clean. They began to have an increasingly apparent crackly appearance. I brought them in to see why, and the gentleman there said I probably wasn't cleaning them correctly and said I should use lens cleaning cloths. So, I bought those. But the problem continued and became more prominent. I went back into the store, convinced there was something else wrong with the lenses. I was then told that it was the anti-glare coating they used, which can break down when coming into contact with some household items like hairspray and soap. While I don't typically use hairspray, I had indeed used dish soap to wash my glasses on occasion. No one told me I shouldn't, and I've cleaned my glasses that way for years. When I complained that my glasses should last more than six months, I was told that that that particular sale included the lowest-end anti-glare product (as if I would know that!), and it just didn't always hold up. I was told that there was nothing they could do and they were sorry. Unfortunately, mere words do not fix the failure of their product to perform as advertised and expected. What I find really unacceptable is that if this was indeed a problem with this particular anti-glare product they either shouldn't offer it, or at the very least they should have told me of the risks and tried to upsell me on that lens, but no one said anything or offered any information on a potential problem at the time of sale. I do not recommend Eyetique. UPDATE 3/2018: When the new glasses I purchased online arrived and needed to be adjusted, I brought them into Eyetique (along with my old, unusable pair) and explained why I wanted them to adjust them at no charge. I spoke with the manager who immediately offered to not only adjust my new frames, but to replace the old frames with new ones. He said that my problem was not properly handled and apologized. I didn't see the person who took care of me initially and the manager said that probably someone from another store was filling in at that time. I upped my review stars accordingly. read more

Ugh. Highly overpriced, plastic-y, not-great-quality glasses only for people who want to waste money. Extreme and ugly with logos or weird colors does not mean cutting edge or stylish. Staff rude, rude, rude...they work as sales people only, not some sort of elite clothiers who try to make their clients look better...why they think they are superior to their customers is a mystery. They have bad taste too. This store is nothing like the old Sewickley eyeglass store of Dr. Pyle (which it replaced) where you got good service and good glasses. Best use of this sterile, cold atmosphere is to try on glasses, then hop online and buy them. Or go to a good independent that cares a little bit about customers. Don't waste your time here. Also note from other reviews of this chain that they refuse ANY and ALL refunds. Such "care" for customers. Ugh. read more

The receptionists were making fun of my hair to start. When they were showing me framed they started out with the most expensive ones and once my eyes were dilated they showed me the more affordable ones and I could hardly see what I had on, also they added anti glare on my lenses which I'm pretty sure is an extra few without my permission read more

I was shocked to see so many negative comments about Eyetique in Sewickley. My family and I have bought at least 6 pairs of glasses and contacts with them, and multiple eye exams. The customer service was amazing, they take all the time you need to fit new contacts, try new brands, chose a frame, etc. And the doctor was very patient in explaining the findings of the exam and the process, as a whole, to my children. Jeff, the manager has always gone above and beyond for us and we love going there. Easy to get a convenient appointment and humans actually answer the phone! There frame pricing is higher than a discount store, but I thought they had a great selection and run 50% off sales a couple times a year. And they price match for contact lenses. read more