Everyone was super kind and helpful and I had a very little wait time! I would recommend going here.read more

booked my appointment, and received a voice message asking me to call back to confirm otherwise…read morethey would cancel my appointment. I called back to confirm, and asked for another method of communication other than a phone call due to my profession and not being available for phone calls. They said they could reach out via text and i said that would be great. 10 minutes later i received a text message confirming my appointment, follo immediately by another message stating they canceled my appointment and sent a link to reschedule or find a new provider. Extremely disappointed with this overall experience, and after reading some of the other reviews realize i am not the only one.

I have been a patient of Dr. Trevino's for quite some time now. This location works really well for…read moreme and my family and we have always had good experiences here. The doctors here are top-notch and the people here are generally very nice. Very accommodating when it comes to setting appointments and expertise all around. Even with insurance glasses are a little bit on the high side, but you get what you pay for! Expert information and fittings.

Exceptional service with attentive staff demonstrating a high level of professionalism. The…read morefacility accepts a wide range of insurance plans, ensuring convenience for diverse clients.

Five stars all the way for excellent customer service and proactive follow-ups from the staff! Dr…read more Garza Offoegbu took her time with me to ensure I get the correct prescription for my aging eyes. Booking the appointment online was very easy and filling out all of the forms online before coming in was seamless. I highly recommend this optometrist and her staff for your eye care needs!

Dr. Garza is immensely knowledgeable and patient when answering my many eye health questions. I…read moredidn't feel rushed at all and she easily communicated ocular details so I could comprehend what my stats meant and what I can do to continue protecting my eyes. Jaime was also incredibly helpful and kind! He adjusted my sunglasses and eyeglasses very precisely to the point where they feel significantly comfortable and like completely different pairs of glasses. Thank you!

Because of age, I find it necessary to see an ophthalmologist. This year, I decided to not use the…read moreoverpriced optical some of those Doctors have in their practices. So, always looking to simplify, I found Vision Source on Fred rd very convenient, called and was greeted by Miss Bea, ever so professional. She took the time to gladly answer some questions and frankly, she got me in the door. From there, I observed an ultra-clean front office, workers busy like bees, and Miss Caroline, who helped me through the business of getting 2 pairs of glasses. Couldn't be happier with glasses. Thanks to everyone at Vision Source, my eyecare optical.

Great selection and best service I've ever received! My order came in a timely manner. Lovely staffread more

Super friendly service. Fast service they don't do their glasses in house so there is a wait but…read moreI'm happy to wait because of the service being so good

The staff here were so helpful! They were very efficient and patient when I was looking/ deciding…read morewhat glasses I was going to buy.

My wife took my son to Dr Phelps and told me she was rude to my son and arguing when him. Glad I…read morewas there because I would've told her off and left in the middle of the exam. I had took him last year and she was a little cold and unprofessional but didn't think much.

So I feel I need to add something to the review from yesterday. The doctor did call me personally…read moreto apologize. It won't get me back the time I lost, but it certainly is refreshing to see someone care enough to take responsibility for a customer service issue. So few businesses do anymore. She had nothing to gain by calling, so I think it was a classy move. Unless you have absolutely all day to waste, don't bother here. I had a 1:30 appt. An HOUR later I was still in the waiting room and the clerk told he had no idea when I'd be seen. I'm livid. Not really how o wanted to spend a Saturday. Finally giving up and leaving. There were other patients who arrived after me and were taken back before me. When I asked I was told they were there to see the other doctor. Guess I should have requested the "other doctor". He sure seemed to move patients and keep appointment times. Also - watch out for the added charges for services you may not need. The forms you fill out inform you you'll be getting those tests at an extra charge. You're informed, not offered.

The staff is friendly and very knowledgeable. Have been there for both of my new glasses. They…read moreoffer you options for your options and they don't rush you. Wouldn't go anywhere else. Thanks.

I had an appointment scheduled at LensCrafters, but unfortunately, I ended up canceling due to the…read moreexperience when I arrived. When I walked in, there were three staff members at the counter, including what appeared to be one of the doctors. No one acknowledged me or greeted me, which immediately felt off. I stood there unsure of who to speak to until I approached the counter myself. To be honest, I couldn't even tell you any of their names, because no one introduced themselves or offered any kind of welcome. The first thing I was asked was simply, "Your name?".... no greeting, no "How can we help you today?" It felt abrupt and impersonal. From there, the interaction continued in the same tone. Without much context or discretion, the staff member began discussing pricing and what I would owe out of pocket, including insurance details, in front of other customers. That felt uncomfortable and unprofessional, especially when it comes to personal financial information. I value good customer service, and to me that includes basic things like eye contact, a welcoming tone, and a sense that you're being taken care of, not rushed through a process. Unfortunately, that wasn't the case here. The whole experience was very off putting, and so I chose to cancel and plan to reschedule elsewhere. I hope this location can improve their approach to customer interaction, especially when it comes to first impressions and privacy.

Dietz McLean Optical offers exceptional service, with Rodney standing out for his remarkable…read moreassistance. Rodney's knowledge and dedication make him a valuable asset, enhancing the overall quality of service at Dietz McLean Optical. For these reasons, I'm coming back.

Came back for my daughters & of course myself ... new glasses . This time progressives for me & no…read moreproblem adjusting to them! Excellent quality and prices to meet anyones budget. ( just ask Robert) Very knowledgeable in fitting them for you. Highly recommend Dietz McClean Optical for all your glasses needs!!!