Issues with Whirlpool washing machine. Technician understood the problem from my request and arrived with the replacement part in hand. Knowledgeable on how to repair and went even farther clearing out error codes, etc. Based on this experience I recommend Walters Appliance Service. read more

I called Mr. Walters for a leaky dishwasher. He said I have a hose that is leaking and cannot be replace as a separate part. I would have to replace the entire system board and the cost would be $450 or buy a new dishwasher (he recommended a compliance store that he called to verify they had my dishwasher brand in stock). I called another plumber who found the hose on Amazon for $8.99. I ordered it. Two days later he replaced the hose for $50. Dishwasher runs like new with no more leaks. Go figure. read more

Walters Appliance Service - New hose purchased for $8.99. - Appliances & Repair Near Me - Columbia, South Carolina

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GE refrigerator needed repair. Walter's Appliance arrived on time and had the unit up and running in short order. Repair was fully explained along with part warranty info. Evident focus on attention to detail and customer service / satisfaction. Based on this recent experience, I can highly recommend Walter's Appliance Service. read more

I cannot say enough good things about Walter's Appliance!! Our oven stopped working and based on previous experience with a different appliance, I contacted Walters Appliance via their website, after hours. Almost immediately, I received a call from Ray to clarify the problem and said his office would call the next morning to schedule an appointment; which they did. In a separate call the same morning, Ray called to explain the repair may be costly and gave me a price range. I asked about repairing vs replacing an older range and his suggestion was to repair. But, he explained he wanted to be upfront about the possible cost. In a second phone call the same day, Ray called to explain one of the possible fixes is no longer made. He suggested not repairing as the fix would be costly and the second item may soon be needed; thus money spent for repair would be lost. Thank you Ray for your honesty, for communication by phone vs coming out to tell us and charging a service fee. Because of honesty, integrity and amazing customer service, Walters Appliance is our first call for any needed repairs. read more

Ray is a great person who provides fantastic service. Fixed it right the first time. Awesome!

My washing machine wasn't draining out the water, so I contacted the building owner, who then told me that she knew someone good. I was almost immediately contacted by Raymond Walters, and he asked me to send a photo of the model number. Just based on my description of the issue, he already knew what the problem was, and because he was in between appointments, and I was available, he was able to come by and fix the problem in literally 15 minutes. I highly recommend Walters Appliance Service because of his courteous professionalism, and the speed with which he was able to fix the problem. read more

Most of the time I don't post my name to reviews but this is time Yelp has to be told about the extraordinary customer service Ray of Walters Appliance Repairs provided me... Ray of Walters Appliance repair is a real professional.. His personal involvement in locating a hard to find appliance part for my refrigerator was mind blowing..He took person care to ensure I received the exact part needed for the job. Once the part was installed the taste of cold water returned to my body... I searched for four weeks for the parts needed.. Ray is the difference when you desire honset, dependable, consist customer at a Wonderful cost! H.Mitchell Thank you Walters Appliance Repair! read more

Needed my dishwasher fixed, but his schedule didn't permit within the timeframe I needed it fixed. Mr. Walters offered many suggestions over the phone to try and solve the problem and also apologized for our conflicting schedules. He sincerely wanted to help and I genuinely felt he did. I will definitely consider him in the future for my appliance needs. read more

Needed our dryer fixed asap, called around, Walters was the cheapest to come out $60, he needed to get the part so we still had to wait but usually that happens anyway, so he came back Monday evening, just like he said he would he promised to have it fixed, he stayed til just after 9pm, that is dedication to his customers, and now out dryer works! I highly recommend this company for repairs!! The man was very nice and kept in contact to let us know what was going on. That is very important in good business practice. If you need something fixed - call these guys! read more

Ray diagnosed my problem over the phone after I sent him audio of sound my washing machine was making. However, when he got here and started the washer, he said I had a bearing problem. I never knew this because the machine had sounded this way from day 1-apparently this is a common problem with Whirlpools that they don't seem interested in addressing. Anyway, he advised that it would not be worth fixing the machine and I'd be better off buying a new one. Then, he gave me a nice discount on the service charge. What a great guy! Will definitely call him again and recommend him. read more

Mr. Walters picked up the phone almost immediately and although he was driving he pulled over and spoke with me about a dishwasher repair. He explained that he was booked for the rest of the day but he could come by the next day between 1-3. He quoted me $70 to come out to diagnose the problem. If he repaired it then the $70 fee would be waived. He asked me to call him back and leave my contact information along with the model number since he was out on the road and he would call me back shortly. I later called to cancel since my husband figured out what the problem was and fixed it before we needed to use Mr. Walters' service. He called us back as promised and was still interested in helping in any way he could. He was very professional and helpful and he returned calls and messages in a timely fashion. If we ever need service on something else we will definitely give him a call back. read more

I called because I was unable to start my dryer. I was told exactly what the problem was over the telephone (broken knob) and given a choice. I could have him come to the house and pay for the service call, the part and labor OR go purchase the knob myself and put it on. He even told me where to get it and the stock number!! Now that's customer service!! Thanks for saving me over$80+. read more

Called for a refrigerator repair. He immediately answered the phone and was very responsive. Gave me a time when he would come that day. Never came, never called. I've used him before for repair of various appliances and he was very good and reasonable, but that has been several years ago. read more