Almost 3 years ago I walked in a bought a dishwasher, washer, dryer, and refrigerator all in one…read moreshot. I told the sales lady I didn't want in the freezer only out the door (I know they make them like this). The frig she sold me- she assured me of no ice in the freezer. WRONG! I called them and they sent the owner out. He couldn't figure out how to shut it off and said he'd call the factory and get back to me. Waited a month and called them. No need. Waited another month and left a message. 2 years later and still waiting on a call back. The dishwasher they sold me has already had to be repaired along with the washing machine. They sell garbage

Our built in microwave quit working. We called Wessinger's to see if they fix microwaves. They…read morenever called back.. that should've been assigned, but we still went there and ordered a microwave in which they said they had one in stock and could deliver it the next day. They said it would be delivered between 10:00-2:00. After sitting home all day waiting and no call that they were coming. I called them at 1:45.. I was told that they didn't have it in stock and had to go pick it up at the warehouse and they could bring it later in the afternoon after I waited four hours in the morning for them with no call. I was not happy wasting my whole morning when I could've went to do my errands and it showed that their time is more precious than mine.. I don't think anybody would love to sit home for four hours waiting and it was a waste of time no-show no call.. I have heard this from other people after I have talked to them. Wish I read the reviews. We did cancel our order. We were just trying to help a small business but they showed us the customer does not matter if they would've just called. We could've rescheduled it and they wouldn't have lost our sale. It was very disappointing. Will never use them again or recommend them.

Colin from Lexington Appliance Repair is awesome!! He was on time, very friendly and courteous,…read moreand went above and beyond fixing my dryer. I highly recommend them. Be sure to ask for Colin!!

Lexington appliance repair are great. came the same day. Colin was efficient. Je also explained…read moreeverything

I call an setup appointment a week in advance. Tech told me he will be there on Friday after lunch…read more After waiting all day and a no show. Call him at 5:40pm he totally forgot. He told me Saturday morning an still no show. Don't use this company.

I called Brad to help with a range haul away and installation. He responded quickly and scheduled…read moreme for the day after our call, which I was very happy to hear. The installation was quick (only one hour), efficient, and well-priced. I could not have asked for better help. Thank you Advance Appliance Services!

Dwight came on time and worked to repair our refrigerator in a very organized and through manner…read more He even addressed issues that we weren't aware of but explained that we did not have to make the additional repairs because they weren't necessary considering the age of our appliance. He came to repair our dryer last year and I noticed that he checked to see that the unit was in good working order before he replaced the broken part. Definitely will be using him and his team for all our future needs.

Brad is a courteous professional who responded quickly to my need for a fast refrigerator repair…read more He was on time and followed through on every promise. The final bill was very fair, which was so appreciated. I will certainly call him again with my next appliance problem.

Our vent was completely stopped up. Was recommended by a local handyman who said that he could not…read moretouch their level of service. They were able to show up the same day and get us cleaned out. Replaced our broken outside vent with a new magnetic flap and even took pictures of the clog. Would highly recommend.

Service call late one afternoon due to no cold air coming out of our vents. Text before 8 am the…read morenext morning. An appointment was set up for later that day! Could not be more amazed how it all fell into place. And we had cold air several hours later! Everything was explained to us - and invoice was detailed. Thanks to Everyone who worked together to make this happen!

This company has been doing work at my house for many years…read more They always do a great job and the cost is very reasonable.

Quick, efficient and not lacking in quality or professionalism. Able to troubleshoot the issue with…read morethe refrigerator and narrow it down to a potential part. Unfortunately the failure still happened with the new part. All troubleshooting was exhausted and with the breaker still popping after the new part installed, this was the last clue to know there was a ground issue inside of the fridge (an electrician had run tests as well and cleared it). Ultimately I made the choice to replace the fridge instead of having it completely dissected. Overall I would say that this issue was due to a build issue with the fridge. QARS did a wonderful job quickly and was straight up.

Easy to get an appt, professional service. He informed me my washing machine would cost to much to…read morerepair. I appreciated the honesty. John is the owner, just in case you want to use his services. Tip: Customer will get charged $78 for a estimate rather the fix the item or not. Keep that in mind. There many be companies that offer free estimates.

Great service, great work, fair price. Quickly diagnosed and repaired my dryer. Will definitely use…read moreagain.

I called Midlands Appliance Service on 12/10/2024 regarding and issue with my Whirlpool Dryer. I…read morehad previously called Sears Appliance Repair (Sears Home Services) to come out and fix my Whirlpool dryer. It would not rotate or start after you hit the power and start button. Sears was very easy to schedule a call and I was surprised when I went to the internet and found that they were available the very next day. All seemed great. The technician opened the top of the dryer, hit the power/start button and heard a click from the control board. Dryer wouldn't rotate. He immediately said "The board is bad". He looked up the part and said "We don't carry the board and can't get it". My wife said "So what are you saying, we have to get a new dryer?" He just shrugged and said we could probably find the board on Amazon. So we looked up the part and he said that it would work. I have an electronics background so I told him I'd order the board and put it in. I said if it didn't work I would call them back. I got the board three days later, put it in and it had the same problem. So I called them and got their voicemail..said I needed them to return. I get a voicemail response that they would be out the next day. They never showed. This went on for a whole week, one day after another...with them telling me they'd be out and then not showing. Finally after four days of this I called Midlands Appliance Service to see if they could come out. I spoke with Steven Woodlief and he said if I'd called him 3 hours earlier he could've stopped out then. I told him the problem with the dryer and he said it was crazy that they didn't check out the thermal relay or switches or anything prior to jumping on the board being bad. He explained where the thermal relay was located and told me of a YouTube video that would show me where it was. I took the front of the dryer off, found the thermal fuse and checked it for continuity. It was open. I went out and ordered the fuse the next morning for $8.16 and replaced the fuse. It's been working great ever since. So no, I did not have to use Midlands for an actual service call, but the help Steve gave me was above and beyond the call of duty. This is what a good service organization should be like. I have gone to Better Business Bureau, Comsumer Protection Agency and my bank in order to try and refund the $129 bad diagnosis and service Sears Appliance Repair gave me. They do not have a live person and no matter what you call you can only get a voicemail routine that sends you back to the beginning. They do not have a phone number, and their address is listed as Sears in the now defunct Sears building in Columbia Mall. Take heed. Never use Sears Appliance Repair, but take your business to Midland's Appliance Service instead