Poor customer service. Did not advise us coverage over lost much money. Agents are rude and short…read moreto deal with.

I just wanted to shout out Tina for helping us with all of our insurance needs. She made the…read moreprocess as easy as possible and kept us informed through out the process.

What a pleasure to deal with Aaren King DeJonge- as new residents to Florida, in need of home and…read morecar insurance- Aaren and Amber worked their expertise and experience saving us significant money while maintaining the same level of insurance. They provided awesome attention to detail, exceptional service- I strongly recommend you give them a call- They provided a personal touch and assistance we retirees appreciate and benefit from.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away.

Based on the outstanding Yelp reviews, I called and reached Alicia who was TRULY wonderful to work…read morewith!! Unfortunately, I am a livid green consumer when it comes to the enormous nuances in insuring flood versus homeowner/ hurricane and " other perils" damage, especially for coastal property. I have dealt with Chubb Insurance for 40 years with large homes antiques etc in NY, VA. And MN so this was all GREEK to me. With 20 years experience in consumer products Mktg I tackle finding insurance head on with expansive (7 different companies called) and thorough. " market research". Alicia I soon realized did not realize the depth of my ignorance, and so naturally did not ask a lot of questions. When I phoned her back one day, Marcia answered the phone and immediately confronted me with the question," what are you doing with Alicia". We are a tough nut of a customer because after acquiring the condo a few years ago from his family estate ( buy out of siblings), my husband moved in and decided he did not need insurance (!). Wrong. So Alicia graciously explained she could not go to 10 other insurance companies they represent and stated they were not responding as well. So this left us with just one insurance group. While working with her I was calling interviewing other agents as well and from them, learned about the new Florida laws that protect insurance companies even after a contract is signed, if they conduct a 4 point inspection later -- called a " point of claim " underwriting, they can drop the policy! Beware. I also learned that " Hurricane ". does not include water/ flood damage, and you can have a terrible storm with wind ( hurricane- homeowners policy) AND storm surge bringing rising water that can decimate walls furniture electrical panels etc ( flood insurance policy= anything damaged by water ). So I later learned from others that I need a lot of insurance for BOTH. The one policy she could offer me came in as the second highest in cost, and at that time I ignorantly was seeking just $15,000 in flood insurance, and $135,000 in homeowners coverage ( small 2 bedrm condo). This 2 week telephone conferencing project has been tough, peril less and unnerving !!! A lot is at stake when you move and reside (me, seasonally) in stormy Florida. If your property is older than the 1970's you may have aluminum wiring, polybutylene pipes. Etc etc. and the insurance policy even after accepting you, can reject your future claim if they find these and many other items in your damaged home. Yikes. Be thorough, educate yourself well. Good luck.

After moving to SW FL from out West, I was needing to establish new professional contacts and…read morerelationships. One of them being for my Insurance needs. I was referred to Margo and Alicia over at Lehn Insurance. I can honestly say that I have been overly satisfied and impressed by there professionalism. They are always so pleasant and eager to go the extra mile to accommodate your needs. At my age, I've seen some good, not so good or just average when it comes to service. Margo and Alicia at Lehn are GREAT! I highly recommend. You will not be disappointed.

I have been customer of Brightway of Englewood for six years. Until recently never had any contact…read morewith the office. Most unhelpful company of any type I have ever tried to work with "EVER" They have an out for every question you might need for your policy. I am making sure that everyone and anyone who asks about agents knows all about what they are going to have for customer service when the CHIPS ARE DOWN. Yes, they are rude and condescending

I called to find out if they provided certain commercial business coverage and was told pretty…read morerudely that they don't cover our type of business, with no explanation. Poor customer service and offensive to not even provide some sort of explanation and I would have preferred to hear it from an agent and not the receptionist because I'm not sure that she knew what she was talking about.

I use Ramey Insurance for all of my insurance needs. They have a large selection of companies to…read morechoose from and have always been very price competitive while giving great customer service. The owner and her staff take a personal approach to helping you understand the coverage and policies. I would highly recommend this agency to everyone for your insurance and investment needs! - Lisa Shelley

From the owner: Ramey Insurance Agency specializes in Personal lines as well as Commercial lines of insurance…read moreproducts. Our agents all have a property and casualty license along with many years of experience. Home Insurance, Auto Insurance, Business Insurance, Commercial Liability are just a few of the products we offer at Ramey Insurance Agency. We take pride in our level of service and customer care. Being based in Florida, we specialize in Flood Insurance as well. We are here to make sure what you have is covered in the event of a flood.

Made a mistake of staying with my prior insurance company for too many years without checking to…read moresee if I could get a better rate. I finally got around to asking Wendy to review my policies. SHE SAVED A TON OF MY MONEY FOR ME!!! In my case she got better coverages at a much lower rate! She's a great insurance broker. If she can't save money for you, she'll tell you so at least you'll know. You've got nothing to lose by calling her. She really knows her stuff. Thank you, Wendy!

Very unprofessional. Negligent and not up front their agent pulled a fast one. I have no trust in…read morethis agency. The universal carrier we signed with told us they tell all insurance companies an additional roof inspection is needed before approval. Rowley did not disclose this, sent my money electronically before I even signed paperwork. Awful .rnt my money electronically to universal

Their commercial insurance agent is a joke. I left a very long, detailed review on Google but it…read moremay get deleted by the owner, we will see. Similar to Mart's experience I had billing issues, got charged down payments for policies that should have already been canceled and they had plenty of time to do so. The excuse I got was they were understaffed. I could go on and on, look for commercial insurance elsewhere.

Very helpful when I need them. Been with them for 50 Years. State Farm has good service. But every…read moreinsurance is high here in Florida.

Horrible...horrible customer service! No one calls you back when you call repeatedly. You will…read moreusually have to call several times over a course of couple of days just for someone to answer the phone. I would not recommend this agent and or his staff to anyone.