you know. i had a bad experience which in the moment i was very upset. the next time i went in…read morethe owner saw how upset I was at the actually pulled apologize and then me a deal and a couple to try to make things right which I thought was very cool. They are very good people here that is the bottom line the person that what they did to me. I guess he's 16 years old so he has a lot to learn which I didn't realize he was at 16 years old at that point in I shouldn't completely downgrade the business just because of one employee that's younger acted out of emotion and also apologize. This place is always great I sell a fun crew to talk to so take the first review with what you want but I will say that I probably shouldn't have and the business all because of one instance when the other hundred instances I've had with them have been amazing.

Called and was greeted with sarcasm and hung up on. Buy your games elsewhere where people…read moreappreciate you and your business.

This is a spacious and beautiful store with a lot of great retail games to buyas well as a generous…read moreplay area for tabletop games as well as card games! I was visiting from out of town and stopped in for Magic: the Gathering games of EDH/Commander. The staff was exceptionally kind and informative, and the clientele all were great to play with! If I lived here, I would definitely be here weekly and I definitely encourage anyone curious to check it out! They also have sodas available for purchase, and my only gripe was that they didn't have a better variety of drinks, especially healthier ones, or small bites. I'll hopefully be able to return soon!

Avoid doing business with this shop. I bought a rare book on their website, which was listed as in…read morestock. A couple of days later, the seller canceled my order and refunded my money without any notice or explanation. Their excuse was that they could not fulfill an out-of-state order because they could not charge sales tax. I paid shipping and sales tax on the order, and there was no notice of any restrictions on their website. Curiously, the book was no longer in stock after they canceled my order, and they ignored my communications to find a resolution. This strikes me as dishonest and a poor way to treat customers.

This place is every nerds dream come true!! Every game you can think of is either sold here or can…read morebe ordered. There is also a game room where you can play your friends. This is a really cool place to hang out at if you like board games. You can also sell your games here and purchase new games. Overall great place, I will definitely be coming back here with coworkers!

Stopped by a couple times to purchase dice for DnD. The store was presentable, had a nice selection…read moreof dice and board games; some of which I had never even heard of before. The employee was polite and prompt when ringing me up. All in all, my experience here was nothing extravagant, but it was nice and I will be back.

Longtime Customer, Rewarded with Zero Communication…read more I've been a Westfield Comics customer for over 35 years. Until 2025, I would have considered Westfield a five-star company based on my long history with them. Unfortunately, throughout 2025 I experienced a complete breakdown in customer service communication, which ultimately led me to pull my business. Despite multiple emails and voicemails over several months, I received no responses to documented issues, even while new orders continued to be fulfilled. Unresolved issues included: -Being charged for and shipped trade paperbacks when my subscriptions were for single issues, with no response regarding returns or credits. -Being charged shipping three separate times for a single monthly shipment, with no explanation. -Missing subscription issues that were reported and never acknowledged. Receiving some incorrect items in place of missing books, with no replacements ever provided. -Multiple damaged comics due to a change in packing methods. Recent shipments were packed tightly in boxes with no protective dunnage, resulting in visibly damaged corners on numerous books. I reported the damage by listing each affected titles, but received no response. Mistakes can happen in any business. What ultimately drove my decision to leave was the complete lack of communication. After decades as a loyal customer, being consistently ignored made it clear that customer service is no longer a priority. I'm sharing this review strictly to document my experience so other customers can make informed decisions.

I went to Westfield Comics as a first time customer today, and the staff was impatient and…read moregenerally not very welcoming. I had called in a hold earlier in the day, and as I was explaining this, one of the men there talked over me rather than letting me finish speaking. I had been considering looking around as well, but after that, I decided I'd rather just make my purchase and leave.

Absolutely fantastic experience! The staff provides very friendly and trustworthy service…read more Welcoming atmosphere. They have a wide, valuable, and unique selection of Pokémon cards, including Japanese. A must-visit shop!

The owner Andrew reached out to me, and was *more* than accommodating; as I'm not a Madison local,…read morehe mailed the card discussed out to me at-cost, at an extremely fair price. Without a doubt, my old review is no longer a point of concern for me. Andrew & Gamer's Library made this more than right. Next time I'm in town visiting family I'll be making another stop by to say thank you in person. Stellar owner, cozy shop. Please give this store a visit.

Went here once with my friends a couple years ago, and it was honestly a cool experience. They have…read morea lot of great boards games and games that involve cards. I think its pretty sad that I didn't know about this before!! The guy at the counter was super nice as well. 10 out of 10. It honestly showed me to value smaller businesses because they can be better than those bigger stores

Cool little spot in downtown Stoughton with games as the focus, specifically card and board games…read more Cards such as Magic: The Gathering and Pokémon, that type of card game. They have lots of board game options and want people to play on site. They have snacks and drinks for sale as well. Cool place that focuses on those "nerdy" (I say that lovingly) subcultures

Adorable kids toy store small business with a wide variety of items and super friendly staff!read more

Love this little toy store. Great selection and the owner always has great knowledge of his…read moreproducts

I experienced inexplicable and outright disrespectful conduct from the owner, Bruce, during my last…read morevisit to Capital City Comics. Despite the multiple 1 star reviews citing Bruce's erratic and rude behavior, I decided to give him the benefit of the doubt and support a local comics business. I came here a few times over the past year or two and bought a few things with no issue. Recently I went in and grabbed a giant pile of graphic novels to buy, ~$200 worth. The last few times I came in, he charged books at cover price and is generally amicable and friendly. This visit, he said he could not sell the pile of books I wanted because he had to "do some research" to "save me a few bucks" so that he wasn't "over-charging me". I told him that I don't need to save a few bucks and would just like to buy the books as-is and would pay whatever price he wanted, I didn't care about price, I just wanted the books! He grabbed the pile of books and hid them behind the counter and refused to sell them to me. His mood quickly changed to rude and abrasive. He made multiple abrasive comments, effectively ending the conversation. I left the store feeling quite perplexed as I had been nothing but courteous and kind during the visit, and I couldn't fathom what brought about this spate of complete irrational behavior. Is he developing dementia? I can't explain why the owner of a store would NOT want to sell books to someone. These were all books with multiple printings, all of which I've since found on eBay for 1/2 cover price, so I don't think he was trying to rip me off. I can't put it together. I had ~$1000 set aside to spend on graphic novels over the next month, and needless to say it will NOT be spent at Capital City Comics. Life is too short to put up with being treated disrespectfully. I strongly recommend avoiding this place. People like Bruce give comics a bad name, which is a shame because there are so many good and kind people who read comic books. I would rather pay 10x the price for books than be treated like that again.

Local comic and book store that's been around since the 70's. Packed with inventory but we'll…read moreorganized. Super friendly and knowledgeable owner who is also honest about the value of comics. Support this local Madison gem!