OVERALL: peculiar. It would be ok to stay here if it was an emergency but if it's not go somewhere…read moreelse We chose this hotel simply because it is across from the Warm Springs Pool. When we checked in, the young receptionist gave us the details and made a displeased fave when she said which house we were assigned to - the Jail House. The Jail House ended up being fine but I didn't like the room. First off, the buildings aren't labeled and it's not clear where the front door is located which is incredibly annoying. Second, there is a big chandelier above the bed - so close that you can touch it with your hand and tall people can hit it. I was worried that it would fall right on our torsos.. Third, the sheets had some stains on them. Fourth, you can hear people entering and exiting the house. And they can hear you so you cant even speak in a normal tone. Finally, the place appears clean from a distance but has a lot of cracks where bugs can come from. The only thing it had going for it was that the bathroom was modern. What really frustrated me was that when we checked in the receptionist gave us all the information about dinner time and location but didn't tell us they were all booked up that evening. We checked in at 3 and dinner time was at 5. We waited for dinner service to start and went down to the restaurant on site only to be told that there was no availability. And of course there are limited establishments in the area so we ate at a dingy place nearby. The hotel restaurant had plenty of seats...we saw when we returned and before we left. Never coming back here again.

We visited 2 years ago, really enjoyed it. Returned today. Had an old fashioned that tasted like it…read morewas made with Fireball. Ordered the creamy mushroom soup. Creamy, lots of mushrooms however it had a very heavy handed spice, I think it was fennel. It over powered the mushrooms. The bread, which we loved the last time was underbaked. My salmon on my very heavily beeted salad was burnt. My friend's steak was soaking in some sort of mixed veggie gravy. Just very disappointing, after having such a rememberable experience from before. Not worth the money at all.I clearly left tons of food and the waitress did not question if anything was wrong. I even flipped the burnt crust of the salmon so she could see it.

We had a wonderful time at the Omni. It's a beautiful and well appointed property. We visited for…read moreNew Year's and attended their gala dinner, which was phenomenal. There are ample staff, and everyone was very friendly and attentive. We enjoyed everything we ate, from the quick serve breakfasts and sandwiches at Martha's cafe, to dinners at Woody's, the breakfast buffet, and the gala dinner. It was always easy to find something to eat or drink, with various levels of service/formality. The gym is well appointed, and we really enjoyed the outdoor pool and hot tub. The afternoon tea and cookies is very crowded, but fun. The evening movie was a fun activity, with popcorn and nice seating . One thing I really liked was the number of occupied public spaces. The lobby/foyer has live music in the evenings, occasional tea and coffee service, couches and fireplaces. The Christmas decorations were just gorgeous. We enjoyed walking around to see them all. We also really liked the vibes in the Presidential Lounge and had drinks there on several occasions, taking our time. We are not fancy people, and did find the hotel rather expensive, and definitely still felt nickeled and dimed at times. There is no included food/beverages, and only part of the complex is available/included in your cost. We were able to use part of the outdoor pool, and the indoor pool and fitness center. The mineral pools, onsite and off, are additional fees, as are all meals, most coffee, etc. Parking is not included, and is valet only. There are numerous daily activities, most of which are an additional charge. Many did look enjoyable, but we opted out of the $75 bourbon tasting and $75 yoga classes. When the Omni is on, they are ON, but, to my point above, once they start to miss, they just kind of shrug it off and the mistakes feel expensive. My date had bought me a massage, which came with a spa day pass, which is the only way to use the spa garden and on site springs. We didn't realize at first that I already had a day pass, so we went ahead and purchased one for him to enjoy the facilities as well. On our spa day, the hot water was out, which meant that a decent number of the indoor facilities were not enjoyable. There were no discounts or alternatives offered, just kind of - it's not working. We still had a very nice spa day, but would have enjoyed the indoor showers, and actually, showering off, in January, in cold water after using the mineral springs, was not fun. When we ordered room service, half of our order was forgotten, and again, we were presented with a brief apology and the full bill, even though it took an additional 20 minutes for the food to arrive and I had finished eating mine by then. The most stressful error was when the bell staff dropped the garment bag containing my black tie dress on the floor in the hall, and we found it there when we came back to the room! I was really upset about that, though we didn't call the desk as we were tired and I did have the dress in the end, but this could have ended quite differently. I will also say that the walls are PAPER thin. A rather loud family occupied the room next to us for part of our stay and we could hear EVERYTHING. The historic property is just lovely, and the service was really nice. If we were to return, we would likely stay for a shorter visit, but it was definitely worth a trip.

As a nearby local born and raised (Botetourt Co. hey), I remember driving past this beautiful…read moreresort and pressing my face to the windows to look on the school bus when we played Bath. Co. in volleyball. My husband wanted to come for a weekend getaway after Christmas and I was game. He's not from VA so I was looking forward to showing him around. I've visited for the day once almost 20 years ago and had lunch. This is a huge resort - and a lot of the amenities weren't really accessible to us that are outdoors - but, they did still have the heated outdoor and indoor spa pools open, ice skating, and some other things. My husband really wanted to try to ski or do snow tubing but none of that is open. The hotel was beautifully decorated for the Christmas holidays and they had trees everywhere - I probably saw over 25 trees and didn't even see them all - my baby girl loved exploring and running around the resort. They have a lot of activities throughout the day for children and families including evening entertainment in the lobby, children's activities, a photographer taking family portraits, game rooms, and multiple restaurants and shops. It is expensive to stay here - it's billed as a luxury resort - and it is beautiful, but it's in the actual middle of nowhere essentially and is a long drive on winding country roads. It's charming, but somewhat isolated and feels like a remnant of a bygone era. The spa building smelled awful, there was a lot of disarray there by the entrance, and the walkways and stairways aren't handicap/stroller accessible and several elevators weren't working making it difficult to navigate this huge resort easily/quickly to walk around with a stroller/toddler. Staff were hit or miss - staff at the restaurants were wonderful. Staff at reception and check-in were awful. We had communicated ahead of time that we had our baby and asked for early check-in and a crib/pack and play and both were confirmed. As we booked with our travel agent who gets perks with the hotel - early check-in was a part of our package anyway. We arrived around 4pm and our room was still no ready - we were placed in an area in the basement with no view and were not impressed at all. After my husband spoke to the front desk manager, we were moved to a different room with a gorgeous view and balcony. This room was spacious and much better. Still, they dropped the ball on several of the amenities we typically get through my agent (welcome letter, snack or amenities, breakfast, etc.). When we arrived the valet told my husband it was included with our stay at no charge, then my husband was charged $30 a day ($90) for our stay and was upset at checkout about being misled. It was a fun weekend but felt overpriced and the hotel needs some TLC in certain areas. I'm sure upkeep and maintenance is astronomical here, but the spa area was gross and the elevators and walking access are a huge issue.

Driving 5 hours to stay here was worth every minute on the road. This delightful Bnb in the middle…read moreof seeming nowhere was an absolute DELIGHT. Coming here was absolute happenstance, just looking up if there was a hot spring in Virginia and there was. And I found this amazing Bed and breakfast that was affordable, comfortable, and dog friendly. Our entire stay felt like something out of a story book. A babbling brook in the back, a delightful square to explore, flowers, fields, breakfast with fresh juice fruit and coffee delivered to our room every morning. Bathing under the stars and sleeping under them too. What an amazing long weekend. Bear our border collie was welcomed with open arms, he was so comfortable the entire stay. He enjoyed the accommodations and romping in the fields (and drinking from the creek, I wouldn't recommend doing that yourself.) Our whole stay was stunning. I truly came in with an open mind and they blew my mind. What a hidden treasure.

I visited this location for a yoga retreat. The room was cozy and comfortable. The restaurant on…read moresite was amazing! The grounds are beautiful. The hotel staff went above and beyond to make sure we felt welcome. I am looking forward to returning next year!

Absolutely wonderful!! Secluded and steeped in history with two of the friendliest, hospitable…read moreowners who are happy to share their stories of what it took to rebuild/renovate the mansion. Close enough to several restaurants but bring your own food because once you get there you will not want to leave this wonderfully restored, comfortable B&B. Great fishing, hiking and exploring of the area. My wife and I can't wait to go back!!!!

Got to try it. Very secluded and the hospitality is great. Great hikes and the Jackson river is…read moreright there if you want to go fishing! Close enough to Hot Spring area for restaurants.

Both Tammy and Dave went out of their was to make us welcome. The inn is uniquely decorated and…read morecomfortable. The breakfast was delicious. It's located in a beautiful spot, surrounded by scenic landscapes. We definitely will return!

The inn keeper acted unfairly following our stay this week, retroactively charging our credit card…read morefor things that she was REALLY was not supposed to -- and without any warning whatsoever even though I contacted her to let her proactively to make sure everything was as it should be. She knows what she's done, and she knows how to fix it. Let's see if she does so. It's really too bad also - there was so much lost potential as a result of this poor communication and unfriendly customer service - mostly just at the very end, which tainted the whole experience. I really wanted it to go a different way because I am a supporter of small businesses in general and believe I was a thoughtful guest; my approach was to be forthright and honest and correct a situation, while hers was to take advantage of the situation and profit off of it, just in case, and without saying anything up front. She not only initiated an unauthorized charge, but acted in poor faith in the way that she did it behind the back of her customers, creating a bad taste from the overall experience. Travelers Tip: Tread lightly with these bureaucratic "Karen" hosts.

Husband made the reservations for us to stay here two nights in September. I was a little…read morehesitant at first, but the Roseloe was a very clean and nice place. Our room didn't have that funky smell and everything was spotless. The bedspreads were a little old fashioned, but again clean and fresh. The beds were comfortable. The only hiccup was that the room next door had very noisy occupants. The rooms have a door to connect them and one of the children with them, kept trying to open our door. The whole family didn't stop making noise until after midnight. They were gone the next day and we slept quite well the second night. As some of the other reviews stated, there is a high-end hotel down the road in Hot Springs, but the Roseloe was good for our needs.

The good -- clean sheets and towels The bad -- floors so…read moredirty the bottoms of my white socks were black. Who knows when the floors were last wet mopped, let alone dry mopped. Lots of dust under the bed, around the base boards, etc. The hair dryer fell off the wall at some point. Why not fix the wall or rehang the hair dryer? The toilet seat was broken. The white shower curtain was an odd orange color at its bottom. Toothbrush spatter was all over the wall around the bathroom mirror. Burned out light bulb in the bathroom. Why not replace it? A smelly room freshener was on a shelf that I had to move outdoors. So many little things that made the room "Bates Motel" like could have been thoughtfully repaired and the room would have been comfortable instead of creepy. We had a two night reservation, left after the first night knowing we would lose the money we paid for the room because the room was just so dirty. Traveler beware. The pictures make the rooms look a 100 times better than they are.

This trail, not quite finished as of this writing, has highs and lows. A rail to trail that runs…read morealong a small river, it does deliver some fantastic views and is a flat and wide path that is amenable to biking and walking. It is free and has multiple entry points. On the downside, Covington is dominated by a cardboard manufacturer. I just moved from another place that had a similar factory, but for those without such experience, something involved in this industry smells strongly of wet dog, and the smell spreads widely. So at least on part of this trail, you've got that to contend with as well as a surprising number of flying insects for being up in the mountains. And while the trail runs by the river, everywhere you look there are signs saying that if you step off the trail, including trying to get closer to the river, it's private property and you can't. I don't begrudge whoever actually owns the land for owning it, but I wish some arrangement could have been worked out that involved more access and less passive-aggressive hostility. So I have a mix of nice pictures from a wonderful fall evening as well as a sense that some things could be better.

We were headed to spend a weekend night in Hot Springs and decided to stop in Covington to take a…read morehike, so we stopped at the Jackson River Trail... Wish we would have done more research on this place before stopping here to know that it's really not a "hike" and more of a walk. It's an old railroad bed, which is nice, but nothing fun and exciting about a truly "off-road" hike to this place. Also, the first ¾ of a mile is nasty and it's through houses, etc and nothing exciting. But after that, really from just before the Petticoat Junction to the north is beautiful and we were happy to finally come upon this area. The Jackson River is closer to the trail in this area and a beautiful stream to walk along. The banks of the trail in the first part, from the parking area in Covington to the Petticoat area are nasty and loaded with trash and pollution, the town of Covington or some volunteers really should clean it up and force the local residents to "police" their back yards better! Overall, we did it... won't waste time with it again.