Thumbs Down: I've been here three times, during the posted hours of operation, and the store was…read moreclosed each time.

The visit to this estate sale, Estate Sales of Champions, was not the best experience I have had…read more The woman in charge and cashing customers out was, let me say, lacking in the ways of politeness and kindness. I attempted gently to point out a glaring defect in an item I was nevertheless interested in, and I asked whether she would consider coming down on the price. In a cold and somewhat hostile tone, she told me, condescendingly, that she, of course, knows about the defect and she set that price anyway. She was steadfastly militant about not negotiating on the first day of a sale. So, I did not press the matter. What I don't understand is why she could not have communicated in a more respectful way. We both could have then parted ways with a good feeling. Alas, that ship did pass. I proceeded to pay for a couple of other items I had picked out, excluding the damaged one. However, when I requested a receipt, she behaved as if I was placing on her an excessive burden; after making a face, she quickly tore off a tiny corner of a piece of notebook paper, engaged in scribbling activity, and graciously provided me with what you see in the attached photo. I could not help pondering whether the IRS would lovingly accept this receipt, one that I could have had my 3 year old write up for me. I should add that I was the only one in line. So, it was not like there was pressure on her. Moreover, she had a receipt pad right there. She had used it right in front of me for the previous customer! I honestly don't understand her rudeness toward me. I was not aggressive but friendly when asking her about the damaged item she me as if I was not spending enough to be worth her so valuable it Yes, it could have been a person just having a bad day. Yet it seemed more like a person who has grown cynical in her job. I think owners and employees of estate sales (as well as other businesses) sometimes begin to despise their customers. At this point, maybe a change of profession is advisable. As for the prices, they were on the high side. One goes to estate sales for bargains, not to pay more than one might pay on Amazon or Ebay. I did find a couple of bargains but had to forgo a few overpriced items. So, it was certainly not the best experience I have had at an estate sale but not the worst either. I gave Estate Sales of Champions 3 stars because the other people working at the estate sale were, in stark contrast to the cashier, very friendly and helpful. I don't exagerate the pleasant and respectful treatment I recieved from the other people working the estate sale. They were great! I thank them. Also, I did find a couple of nice items. And the cashier, I suppose, deserves the benefit of the doubt. Everyone can have a mean, disrespectful, disparaging, condescending, and nasty day. I have encountered much worse at other estate sales, where one is treated not as a customer, but as a mark (See my review of the one and only Becky Thompson estate sale I will never knowingly attend). I am not crossing 'Estate Sales of Champions' off the list I would patronize. It is worth another try or two. And I would not yet discourage anyone from attending estate sales run by this company.

I came on a crazy day, your age is your discount. To say the least it was full of customers…read morecompar3d to other days. A lot of little things which is awesome. Since customers were leaving with baskets full of items, not much was left. I definitely wanna go back.

Wow what a great place. They offer so many services to help the community and people in need. I…read morewent there just to check out the resale shop and turns out these people are really doing good for the community and are a true non profit. ***** from now on I will only bring my donations here! Not goodwill. Goodwill is a business that keeps all the profits! This non profit is really helping people in need! Donate your stuff here. Not goodwill! ****** They have a really nice clean store. They have deep discounts like 60-70% off. I didn't find anything this time but I will definitely go back and check out their store. If you need furniture come here. They have a ton of furniture! Again take your donations here. Not goodwill! Good will keeps most of the profit!

I was in from out of town and I wanted to go here to see what I could find. I live in NC and the…read morebins there are cheaper than the bins here but anyway I wanted to see if I could find some different clothing in another city. Now they have a sign up that says $2.49 a pound up to 50 pounds and then $1.99 per pound over 50. Well I got there and did my shopping and came up with 19 items which came out to $65, if you do the math that comes out to $3.42 a piece, not what I'm used to.

This might be the dirtiest store in Houston Texas and I'm not joking. Oil paint spills everywhere…read moreso it's an absolute nightmare if you're wearing clothes worth more than $10

What an amazing find! My colleagues and I recently rented office space and needed some additional…read moreitems, so I explored Southwest Surplus. I found a desk lamp ($5) with 2 outlets on it, a couple of wood framed & glass prints ($5) and a small office/dorm room refrigerator ($25). The lamp was in great shape, I just purchased a new lamp shade opposed to picking out one of the shades they had available. The pictures I took apart and cleaned and painted with a couple colors of gold & champagne metallic paint, so they were the same, and the refrigerator I cleaned. Are the items perfect, no they're used items; were they great finds that just needed some love, absolutely! Do the math, I paid $37. The warehouse is overwhelming as they have entirely too many items in there, but I'm going back sometime this month as I want a full-length mirror, with a real wood frame for my home. I challenge you to find that for $5 elsewhere. Staff was outstanding and extremely helpful. You have nothing to lose to go explore. Good luck bargain hunting!

RUDE & UNPROFESSIONAL - Visited the warehouse 3/8/21 to look at inventory. I asked if I can tag…read moremerchandise to hold for 2 days so I could process a Purchase Order. Called back 2 days later and was rudely told they do not hold merchandise unless paid after which the woman hung up on me. I called back and asked why she hung up and was told "we were finished". She then proceeded to argue her assumption for my call. Told me they don't have time to look for items for every caller. Merchandise must be paid in full. I asked if I can make my purchase over the phone but was told that request was impossible and needed to be approved by the owner. I asked to speak to the owner. Was answered with "the owner does not have time to speak to customers asking for discounts." I don't know what her assumptions were but I was prepared to buy merchandise to furnish 16 two-bedroom condos. I find it very odd that a business refused to make that kind of a sale.

If you want to make sales you probably shouldn't yell at people for just looking... most a very…read moregood business strategy

I came in looking for a lampshade and at vintage furniture. The owner was very hostile. When I…read moreasked about lampshades on a table he said they weren't for sale. When asked about another piece he hollered again, not for sale. He had a really nasty attitude and made me wonder why open a store and you don't like people and nothing is for sale.

Houston's best destination for resale items. Lots of vintage and pretty things. I love their…read morediscount on items over time, clearly outlined on price tags. It feels like an estate sales store. I love how the ladies working keep everything beautifully organized. It's such a delightful shopping experience. I will definitely be back.

RATING ON APPAREL CONSIGNMENT SITE ONLY: Consignments are…read morebooked via the website, beginning @ 9:00 a.m. on the 26th of each month. Unfortunately, the Apparel site is fully booked within 2 minutes after opening. The Household Goods Consignment appointment site is easy to work, and one is able to readily book appointments. All in all Charity Guild of Catholic Women is an excellent organization, but needs work on the Apparel Appointment Website.

This thrift store has the best prices in the city. Eclectic selection What really makes it standout…read moreare the volunteers. Staffed by elderly women that are super sweet.. Located off Antoine . In middle of strip centre next to a barbershop/school. There is ample parking.. this Ministry assistance on the near north side

Drove around for 10-15 mins until I found the place. The banner with their name had been removed…read moreand there was a "Landlord lock change" notice on the door so it's closed, at least temporarily. I hope they open again and maybe they'll update their website to let people know if they are in business or not.

I use to work here and I support this business 100%. Every job has flaws, but supporting this local…read morebusiness means you are putting food on the table for their family. The owners truly care about the customers. They have taught me a lot. We are trained to talk to everyone and help them find what they are looking for. The clothes are gorgeous that I still wear till this day (from 3 years ago and they still look brand new). They have many different styles as well. Everyone here is a hard worker.