1. Washington Attorney General

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    Seattle, WA

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    Washington Attorney General

    5.0 (4 reviews)

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    Capitol Hill Community Services Office

    Capitol Hill Community Services Office

    2.0(1 review)
    1.0 miCentral District

    I had an interview yesterday at the Capitol Hill CSO for food stamps. One, the ambiance sucked. I…read morewasn't vibing with it, anyway. The waiting room's smelly and shabby with no signage. Initially, I had no idea how to check in. This is terra incognita for me, and I imagine for others, so they really need clear signage to direct ppl. Two, Fox News blared from a smallish TV. Why choose a right-wing network? It confounded me. Even MSNBC or CNN would be preferable. It seemed grossly insensitive to their demographic/clients, most of whom are more than likely Democrats and migrants. C'mon. Fox doesn't advocate for THAT demographic, i.e., folks like me on general assistance. Unless they're masochists, I can't imagine CSO clients related to the famously imbalanced and uneven Fox content or their immigrant/minority bashing tone. Additionally, while I received a food stamp debit card, when I tried to use it at my local corner store, the system declined it. (I had been smoothly assured yesterday that it would work today, October 1st.) I went home, immediately and called Capitol Hill CSO. I was put on hold for 5 minutes only to find out that the civil servant that helped me had failed to finalize my card. Apparently, he forgot to initialize it or something, an important last step that actually activates the card. Is it THAT difficult to process an application for food stamps? The records are digitized, so all he had to do was punch in my social security number. It's all automated, so what's the big deal? It's a pretty straightforward process with clear protocols, I imagine. How could he mess it up? I hope he's simply inept. I can live with that. Frankly, I don't expect Michelin rated service at DSHS, but I have a sneaking suspicion that he was on a power trip. I experienced a similar problem with DSHS when I applied for and received assistance two years ago. I had to return to the CSO twice to get my card activated, so this clearly wasn't an isolated incident. How sad. Yet another petty bureaucrat, little better than his clients, kicking the proverbial dog. How cliché and lame! As well, at the downtown CSO, I noticed how the workers preen and act self-important. You get the picture. They have the keys to the kingdom when in reality they're a civil servant providing, you guessed it, a service. Why can't they just do their job with minimum fuss and not afflict clients with Fox News? You'd think they worked for UPS or FedEx, the top of the dung heap. I'll try my card, again tonight. Hopefully, it'll work, or I won't eat unlike the bureaucrat that "helped" me.

    Social Security

    Social Security

    2.4(28 reviews)
    9.9 mi

    Arrived at 7:24 AM. At 9:00 AM, doors opened. Individuals…read morewith appointments were slowly allowed inside, while those without appointments--including disabled individuals--were required to wait outside. I was finally allowed in at 9:11 AM, checked in at the kiosk, and waited. At approximately 9:32 AM, my number (S196) was called. I explained that I had received a fully favorable decision for both SSI and SSDI and that my concern was specifically regarding my SSDI payment, which had not yet been received despite prior processing steps already being completed. The agent immediately defaulted to a scripted response, repeatedly stating that everything was "being processed," without listening to or acknowledging the specifics of my situation. I clarified multiple times that I had already completed my interview in February and had received SSI, but not SSDI. Instead of addressing the discrepancy, the agent continued to repeat the same generic response. I then requested to speak with a supervisor. I was told I could not, because she had already "answered my question." When I calmly asked again, she closed the window on me without providing her name or any assistance. Security then began pressuring me to leave. I stepped outside, contacted my attorney, and returned to formally request a supervisor. I was made to wait outside again--standing, in the cold--until approximately 10:52 AM before being allowed back in. After additional waiting, I was finally able to speak with a supervisor and file a formal grievance. I left the office at 11:19 AM. This experience reflects a serious lack of professionalism, accountability, and basic respect--especially toward individuals with disabilities who rely on these services. Requiring people to wait outside for extended periods, combined with dismissive and obstructive staff behavior, is unacceptable.

    Has anyone had to drop off paper work and there driver's license to get a SSC faster? The man…read morehelping me says it will talk 2 or 3 Days it has been a week and nothing back yet. This was my scend time there waiting but still if i knew it would take this long I would of made an appointment But i was there and made it in He says I had to make one or do the drop off thing. WTF!! ANd I called one time and was on hold for 2 damn hours.

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    Washington Attorney General - publicservicesgovt - Updated September 2026

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