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Seattle, WA

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Capitol Hill Community Services Office

2.0 (1 review)

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17 years ago

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Social Security

Social Security

2.4(28 reviews)
10.1 mi

Arrived at 7:24 AM. At 9:00 AM, doors opened. Individuals…read morewith appointments were slowly allowed inside, while those without appointments--including disabled individuals--were required to wait outside. I was finally allowed in at 9:11 AM, checked in at the kiosk, and waited. At approximately 9:32 AM, my number (S196) was called. I explained that I had received a fully favorable decision for both SSI and SSDI and that my concern was specifically regarding my SSDI payment, which had not yet been received despite prior processing steps already being completed. The agent immediately defaulted to a scripted response, repeatedly stating that everything was "being processed," without listening to or acknowledging the specifics of my situation. I clarified multiple times that I had already completed my interview in February and had received SSI, but not SSDI. Instead of addressing the discrepancy, the agent continued to repeat the same generic response. I then requested to speak with a supervisor. I was told I could not, because she had already "answered my question." When I calmly asked again, she closed the window on me without providing her name or any assistance. Security then began pressuring me to leave. I stepped outside, contacted my attorney, and returned to formally request a supervisor. I was made to wait outside again--standing, in the cold--until approximately 10:52 AM before being allowed back in. After additional waiting, I was finally able to speak with a supervisor and file a formal grievance. I left the office at 11:19 AM. This experience reflects a serious lack of professionalism, accountability, and basic respect--especially toward individuals with disabilities who rely on these services. Requiring people to wait outside for extended periods, combined with dismissive and obstructive staff behavior, is unacceptable.

There was a Latino man--dark-complexioned with a thin mustache--who refused to help us simply…read morebecause the person accompanying me (who needed the service) didn't speak English. He muttered to his coworker, "Anyone who comes here is obligated to know English." Since I speak English, I understood him and asked, "Why do you say that? We requested an appointment with a Spanish-speaking representative, and there are plenty of signs in Spanish here." In the end, he sent us back to the waiting room and told us to wait while he attended to someone else; more customers kept coming in, but we weren't called. We ended up missing the appointment... and felt discriminated against by someone of our own Latino background. We returned nearly 16 days later, and this time we were assisted by a white American man who didn't speak Spanish but was incredibly kind and respectful; he helped us wonderfully with everything, and the process took no more than 10 minutes

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Social Security - Social security admin

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Social security admin

King County Courthouse

King County Courthouse

3.5(41 reviews)
1.1 mi•Pioneer Square

Five stars for Judge Oishi (?). He was fantastic. He performed a wedding service that was personal,…read morefunny, and enjoyable. He made it seem like you were being married by a friend. The courthouse was relatively clean. The deputies were ok, they were not rude but weren't overly helpful. There was a fantastic civilian security guard there that went out of his way to provide a chair at the security desk for an elderly visitor.

I sincerely want to thank the King County courts for putting me in the position that I'm in. For an…read moreentire year I had a protection order on my stepdaughter's mom because she tried to run me over with her vehicle. No police ever came to help us write a report and that was just the beginning. The police missed so many of her times. She broke her protection order against me that the sergeant had to call and apologize to me. She has a firearm license that was supposed to be turned in every single month for a year and all they did was continue the case for an entire year and then she never had to give up her license. Absolutely nothing and I mean nothing happened to this girl. She runs out constantly saying she's going to kill me calling me every sort of name in the book I've had to hide from her. She stepped up to my face and tried to hurt me multiples of times and then laughed while she was trying to run me over with her vehicle. The courts did nothing except for send me emails that she was in non-compliance. Before the termination of the protection order continuously emailed and called the courts for help on how to renew the order and was ignored and forwarded and sent to everybody else but getting help. So now, the protection order has expired, she still has her firearm license because nobody ever took any action on her. Her. Honestly they let her get away with whatever she wanted the entire year.. since they did nothing the entire year she felt she could do whatever she wanted, and that's exactly what she did. I had police on the phone. Tell me There were no grounds for her breaking her order what? She had come up to me and tried to hurt me in my face and it's supposed to be a thousand ft away from me at all times. She even tried to run me over with my 3-year-old stepdaughter in the car. Now I have to fear for my life on a daily basis because the courts never took her license or took any action. I have never been so disappointed and scared in my life but disappointed because this should never have happened and now this is my reality, scared for my life.

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King County Courthouse
King County Courthouse
King County Courthouse

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Capitol Hill Community Services Office - publicservicesgovt - Updated July 2026

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