I meet with Ara to help manage my adhd medications, she is very through and gives me the time to thoroughly discuss my concerns as well as answer any of the questions I have. If I ever have an issue with a medication and I call in with no notice they are quick to help me solve any concern or issue. I would recommend this office to anyone who needs general help with adhd medications. read more

I'm not sure about the experiences of those other reviews as I have had wonderful care and support for the last year. I see Zara who is kind, compassionate and skilled. She moves quick to "try the next thing" for relief and reduction of symptoms/issues. Also, only changes one thing at a time with follow-up to see if it is the issue. Simply, she is great. The office staff are OK. Nice enough in person. Could they be more chipper, sure. I've not left there thinking it was a bad interaction. They do their job well as far as I have experienced. read more

Dr.Altaha needs to spend 15 minutes with each patient and not end the session with "do you have any question."

i have been with this doctor for about 8 years .best doctor i ever had and im 63 years old

I've been going to WBH for over two years now. The front desk staff are always friendly to me, as I am to them. Rarely my pharmacy needs verification from my psychiatrist, but when it happens, it is taken care of in a timely matter. I have also just gone into their office and they were able to help me. My psychiatrist, Beth, is truly incredible. She worked with me throughout my stays at psych wards, residential, PHP's, and IOP. With her help and guidance, as part of my therapeutic team, I can now live a life I never dreamt of. She is the kindest, warmest psychiatrist I could ask for or ever had. She really cares about her patients. She checks in with me, I show her my art journal, we discuss what's been going on in life, etc. We've formed a unique and special professional relationship. She makes me feel apart of my treatment plan and goals. She makes sure I'm healthy (past history of anorexia). I also have never gone with out my meds - even when my narcotics were stolen (just work with the staff and provide the necessary paperwork). As for the therapy side, I require a therapist with very specific knowledge of sensitive topics and choose to see one outside of WBH. The only negative I have to say is that it does take ringing them a few times to get through. However I'm happy I've found a great provider! Don't forget to ADVOCATE for yourself! read more

I had been going to this practice for well over 12 years without an issue. Dr. Alathari is amazing and has been for many years! However, I just recently had an in-person appointment after doing them virtually for many years. They changed their policy were you must provide a drug screen every three months which isn't an issue. I met with Zahra Almosawi the Clinical Supervisor and had the worst healthcare experience in my life. I went into her office to find three medical students sitting in a tight area within the office. Zahra accused me of being a drug seeker after being on the same medications for over 10 years. I simply needed a refill of my medication without changes. She was extremely rude, argued with me, didn't listen to a word I said to her, and was completely disrespectful! If you go to this practice, beware of Zahra. I am astonished that she can practice in the mental health field and be as insensitive as she is. Zahra you are an absolute horrible provider and Dr. Alathari needs to fire you immediately! The backstory to this practice is that they work with Court systems as well to provide drug treatment to people on probation. The entire practice treats everyone like a criminal. I moved over to ThriveWorks and have had a wonderful experience since! read more

Total lack of concern for patient's mental health. The people answering the phones literally could care less if you're in distress. Please, if you have other provider options, take them! I called in distress needing a 3 day supply of medication while on vacation and had to call 4 times, no returned call as of yet despite having withdrawal symptoms to include heart palpitations, insomnia, muscle cramping and blacking out. All of which was communicated to the person answering the phone. My response was "I'll give the provider the message". Total lack of empathy in her response. Total lack of concern. Negligent care. Avoid this provider if possible. In a time of mental health crisis, we have to do better! read more

I think they may have gone out of business. Their phone system only has one option - leave a message. Have left messages two days last week. As of Monday June 5, when I called in, the voicemail box is full. Can't get through for an appointment, or a prescription refill. The office service has been getting progressively worse the last six months but now it seems like the whole operation has gone ghost. Great for patients! read more

I don't trust this doctor anymore. I had been seeing him for a few years but stopped because he lost my respect for him!

I made an appointment and I didn't check the reviews, no way am I going there I'm gonna cancel my appointment I don't even see any responses from the doctors staff or anything talking to these people that feel hurt and abandoned. That to me is the biggest mistake, never go anywhere where they treated their worst patient badly. They are here to help us not make it worse I'm canceling my appointment read more

I went here to find a therapist to deal with depression. I spent an hour and 15 minutes here, and feel like I was not listened to. The receptionists were immature and not helpful, the nurse practitioner was average, but spent most of the time going through a checklist instead of actually engaging in a conversation, and the pychologist was dismissive and condescending. There was no human touch apparent anywhere. They tried to get me to book recurring appointments with a therapist there, but I could not talk to her to get a feel for whether we were a good match, and she wouldn't be available for a month. I left disappointed. A complete waste of time. read more

Stay away from this place. They are terrible. I took my son for his initial consult. They charged me $150, saw him for 20 minutes, told him "not to be so hard on himself" and sent him on his way. When I called to complain, I was treated with such disdain from the receptionist that I cancelled the follow up appointment. They just sent me a bill for a "missed appointment ". Do not choose this group. They are terrible. read more

I like my NP/therapist but front desk staff very rude and unpleasant. Not friendly at all. They always give me bad vibes when I talk to them to schedule or ask about my bill. Who wants to feel that kind of negative energy ? They need to hire front desk staff that are more caring and with less attitude....or at least people that can pretend to care or fake a good attitude. read more

(copied from my facebook page) Imagine leaving a therapy session and hearing laughter coming from the two therapists as soon as you leave the room? That happened to me yesterday at Washington Behavioral Center in Woodbridge. I had just talked about my difficulty over having to losing the boys in the next month. Dont even know why I had to get into that, all I was trying to do was refill my ADHD medication..........but whatever. I was asked if I was sleeping well cause I looked tired so I went into how the boys are moving away blah blah blah. Yes, I get my problems are nothing. Wasnt even trying to bring it up. But to have to pay to feel you are getting laughed at for losing your kids - thats totally lame and TOTALLY UNPROFESSIONAL for a licensed FNP/PMHNP to do. At least wait until the paitent leaves the building before you laugh at them lol I should have looked at their yelp reviews first :/ read more

How I wish I had read the reviews before I let my doctor send me here! I won't go in details but they have ruined my life. Stay away

I wish I could give this dump zero stars. I have no idea how this practice is still running. I was told today that the flare up of my illness is "just life," and I need to learn how to cope with it. That was the final straw to several other issues I have had with this place such as billing, and sending incorrect prescriptions to my pharmacy. Run far far away. I will never be returning again. read more

Way to go; ladies!!!! I was thoroughly impressed by the professionalism as well as attention to detail with my first appointment. I look forward to having an ongoing relationship with the therapists and the PA because of their caring and empathetic approach to mental health read more

i'm a patient here at WBH and honestly this place is horrible. No matter what time you get here they make you wait over an hour to finally see the doctor. Which is just unacceptable being a place who deals with mental health and addiction. The staff here do not try and get to know you, you're just another person to them. I've been coming her for a few months and don't have any type of relationship with the doctor. I'm sitting here now WAITING for my appointment which was at 12:30 and it is now 1pm. I asked how much longer it'll be and the front desk doesn't know. Said she messaged the NP but that she's in the office across the street seeing other patients. fuck this place. excuse my language. read more

This practice is absolutely awful!!! You can never actually get ahold of your therapist. You end up running out of your psychiatric meds before you can refill them. They tell you they've sent your medication to your pharmacy and then your pharmacy never gets a refill request. They don't operate on normal business hours although they advertise as such. You can call every single day for two months... and still never get your medicine. The best the do to contact your doctor even just for a simple refill is "send them a message". They tell you every day "I'll send them a message". But that's the problem - the messages are never seen or responded too. I still have yet to undergo a full psychiatric evaluation. Their supervisor doesn't come in until 2 in the afternoon? They refuse to call their doctors even for emergency situations - even ones that THEY CAUSE WHICH IS MOST OF THEM. The front end is completely rude. And Dr. Kadest is not in this business for the fulfilling feeling of helping patients. She's simply there for a check. She continues to put her patients on the back burner while she dilly dallys around in her personal life during office hours. DO NOT GO TO THIS PRACTICE. read more

If I could give zero stars, I would. This place is disgusting. Dirty, old, bathrooms are gross. The Dr's hours start at 2pm. He books 4 people for the same time slot. You can plan on an hour and half to two hours each time you spend 15 minutes with the doctor. Who doesn't want to work with you, just decrease, decrease, decrease meds. All meds..... I finally found a new provider, who is eveything this place isn't. Good riddance! read more

I am not the type to leave any reviews because I don't like putting any more negativity out in the world. But after my recent trip here, I feel obligated to warn others about this clinic. I totally regret not listening to all the negative reviews and instead read the only 3 recent positive reviews vs the 30+ negative reviews (both recent and old). That was my first mistake. As soon as I walked in there as a new patient, I received my paperwork and started working on it. I sat down next to another patient in the waiting room. He told me to plan on being here for a long time since his appointment was an hour and a half ago and he still wasn't seen. As he was explaining the only reason why he was still there, we were interrupted by an argument that happened between a man and a nurse in the back. The door wasn't even fully closed, so we heard the man berate the nurse who was halfway in the entrance of her office and the hallway. She was with a patient and everyone in the waiting room heard the argument. The guy who was sitting next to me told me that was the new office manager. At that point, I should've gone up and left. But I figured, I already took the day off, drove all the over here, I might as well just be seen and then transfer. That was my second mistake. About 45-minutes later, my new friend was finally called back. He came back out about 5-minutes later with his prescription. So his total wait time was 2h and 15 min, only to be seen for 5 min. I was seriously considering leaving but I already put in 45-min by then, and I was giving the Dr the benefit of the doubt and thought that he might be catching up with his patients. Boy, I was wrong. So by the time it was about 2-hours of waiting, I was finally seen. I thought I was scheduled with the Dr, but I was scheduled with a Nurse Practitioner. As a new patient, I thought that I would be seen longer than 25 min. I gave my medication history and she refused to keep me on my current anxiety medication. Instead she put me on some new medication. I gave her the benefit of the doubt and thought this new medication would be better. Boy was a I wrong. I called the office to speak to the nurse after getting sick, but after leaving several messages without any response, I called my old doctor's office. I went and drove an hour out, had my appointment, and left with my prescription was faster than waiting at this clinic. For your own safety, read the majority of the reviews. If they are all negative, then its most likely a bad place. It's not only here, but also on Yelp. This clinic should not even be operating. This is not about rating some restaurant where the food comes out too greasy or flavorless...this is our own health and safety. There's reasons why this clinic has terrible reviews over the entire internet. Heed them for your own safety. read more

They actually care about the patients & truly wants what's best for them . They will cater anyway they can to the patient and actually spend time trying to learn the patient and will do anything to accommodate us . Very professional place. I just wish the appointment started on time . read more

I've left 3 messages in the last almost two months trying to get my medication refilled after an issue with my pharmacy. My mother out of concern for me has left 2 messages of her own. They have YET to call me back and now their mailbox is full. Not sure how they expect people with mental health issues to get help when they can't even respond to their patients!!! Disgusting I'll be finding a new provider. Thank God I'm not suicidal because without my medication this long I'd be gone. I have been suffering a great amount due to their negligence read more

I too, would like to give them zero. I paid a huge sum for intake. To determine is I needed medication. The psychologist, who only takes cash or check (does that seem strange to anyone...most use cards now. It you're helping make it easy). It was decided I needed to see the psychiatrist. Yet I had to see Mona before I saw him. The psychologist told me what time my appt was. I was upset. Asked the receptionist who said she heard her say 9:30am. I asked that she double check cause I thought 9:00. She came back in, saying 9:30am. Psychiatrist at 10:30am. Surprise, the receptionist screwed up. Psychologist can't see me; cant see the psychiatrist without her. So I asked for my intake payment back since I was not going to be a patient. I was escorted out by the police. read more

No complaints with the quality of care - my wife is a patient of Mary Johnson and we have no issues. However, dealing with the billing department is beyond frustrating! We have insurance and secondary insurance, so we get minimal medical bills. They filed once per each insurance - incorrectly in most cases, and have been telling us about a large and growing balance we owe after every appointment. Trying to call to get a question answered dumps me to a voice-mail, and I have never yet received a return call. For a place that helps people so well with anxiety, you'd think they could straighten out their billing department at least to the point that it doesn't become the cause of that anxiety! We will be taking our business elsewhere. read more

I have been receiving care from Washington Behavorial Health for years now and I've been thriving mentally thanks to their services. Zara is my main psychiatrist but I see other ones as well because she is on maternity leave. She has been extremely helpful, listens to my feelings and concerns, and asks the necessary questions to determine my treatment plan. Each psychiatrist I have seen has done an excellent professional job. The only thing I feel they need to work on might be getting more front desk staff. Its hard to reach them during business hours and I find myself calling quite a bit before someone answers. However, I do understand that during these times it's pretty hard to find new employees so I get that they are probably super busy and maybe short staffed? Although they can be hard to reach sometimes, everyone who I have talked to has been friendly, professional, and helpful. Big thanks to Washington Behavorial Health!! read more

Horrendous. Avoid it at all cost. The first visit they will try to do a test to see what kind of medication your body could break in and they'll tell you the insurance will cover for it. They never tell you that is an experimental test and then they will bill you for 540 bucks. Your refills will only be good for 30 days, even if that'll be your medication for a year. And to cancel or reschedule an appointment? Good luck with that. Even if you call them 2 weeks in advance, they'll charge you for a missed appointment. read more

I have been seeing Dr. Alathari for about 5 years and he has helped me navigate my life ever since. He is caring and open, not stuffy at all. Ophelia at the front desk is a love and if whoever is talking shit about the front desk staff, you must just be an idiot who deserved to be treated that way. You get back what you give out. Period. I will continue seeing Dr. A as long as I am in town. read more

LISTEN TO ALL THESE NEGATIVE REVIEWS. How this place is even able to stay open with all of these complaints is beyond me. My guess is that Alithari is bribing the board. The main complaint is that the wait time is ATROCIOUS, the average time being an hour. This place tries to cram as many people as possible with time slots, and that's what takes so damn long. Dr. Alithari is a good doctor, but Mary is an embarrassment to her profession. For those on Tricare, unfortunately this is the only place that accepts it in the DC/ surrounding area. My advice is to make sure you bring a charger or book to your appointment, because you will wait! read more

I don't usually leave reviews, but this was the worst psychiatrist visit I have ever had. I told the doctor that I have tried SSRIs before and that they gave me horrible side effects, so, I am unwilling to put myself through that again, and what does he try prescribing me? An SSRI. Which I only found out after googling the medication. I have never felt so ignored or invalidated in my life. I went in to find treatment for my anxiety and the doctor didn't even listen to my symptoms before telling me that my panic attacks weren't serious. Excuse me? Avoid at all costs, the office is plastered with pharmaceutical company marketing and you will not be taken seriously. read more

Not for the first time but my appointment is going to be almost an hour later than scheduled. This will be the last time I come here. Why make an appointment if if not even going to be close to on time? I would not recommend. My appointment was 53 minuets ago and there is still one person ahead of me in line. Also they have screwed my my insurance. Which has not changed. Their response way "here's your company's billing number. You can call them and try to sort it out." read more

Omg!!! Unbelievable how bad this place is! Lost paperwork, non responsive emails, twice appointments were set up and no link was sent....the level of negligence these people have for mental health patients is borderline criminal read more

I'm a self pay patient at this office and have been for 2 years. The appointments are $100 per visit and they have on two separate occasions said I had a balance of $800 and a balance of $600. I have documentation of every payment since I've been there and offered to provide it to their receptionist, also why would they schedule me without me paying that many times? They REFUSED to schedule me. They were soooo RUDE I have NEVER dealt with a dr office that Denys you care due to their mistake especially since I've been a patient their for 2-3 years. It's pretty pathetic you reach out to a clinic in metal health and they talk to you so bad for just trying to get yourself the help you need! Luckily I've had office managers information to send him a email, and got this cleared. But when I stated that to them and tried to schedule for the 3rd time I was told they have no proof like I'm a liar and wouldn't even take a fwd of the email that was sent to me! I was even hung up on twice! Wish I could give this place 0 stars. read more

My experience with this Dr and his office staff has to be one of the worst I've ever experienced. First, there was practically no acknowledgement that I was even standing at the reception desk. The receptionist, Aisha, couldn't have been colder or more rude. She calls patients by their last name. No Mr. or Ms. - just the last name. I refused to respond until she said my first name. Very demeaning and unprofessional. Dr. Alathari was less than warm and caring. He only wanted me to answer the questions he threw out at me and wanted no extra information or background. As he clicked my answers into his computer he was also distracted several times by his phone. At one point, a staff member walked into his office without knocking to ask about a prescription that was incorrectly written. The dr then decided to write his letter of recommendation to my surgeon while I sat there. Didn't tell me what he was doing until he was finished. I had never felt so disregarded or judged in a counseling/psychiatric setting ever. And I was offended when he assumed my prior counselor told me what I should do in my life vs helping me figure it out on my own. Pompous attitude! I would not recommend this dr to anyone. Horrible. The receptionist, Aisha, was supposed to type up the letter and give it to me. She told me to have a seat. It was 6:30pm and I had already been there over an hour. I noticed that she was doing everything but typing. Going to get files, apparently training another receptionist and then getting up for water. I finally asked her what I should be doing next and she said just wait while she typed the letter. I said I had to go pick up my son. After explaining that I couldn't pick the letter up until the evening the next day, she told me to call to make sure the letter was done before I picked it up. Really? The letter can't be done by the evening when I said I could pick it up? Incompetent and clearly she doesn't care about people and their time. read more

This place is awful. Mary wasn't helpful at all, the entire time I talked to her I felt like I was being judged and she never once listened to my concerns. I was profusely crying while in her office and she was just very cold. I wouldn't recommend this lady at all, she was very unprofessional. read more

This place is extremely unprofessional. This is now my THIRD visit where I've waited over an hour and 30 min to see a doctor. My appointment was scheduled for 3:30 it's now 4:25 I arrived at 3:20 and I've yet to see my doctor. On the sign in sheet there at 4 other patients with the same appointment schedule as me with same exact doctors. The two ladies at the front desk are just plain rude. They don't return calls, they say they would put in order in for my medication being as though I've ran out and it took 2 weeks to do so. The demand you pay your co pay before seeing your doctor or as I asked the young African women if she could bill me she said no and I would not be serviced. If I could give them zero or negative stars I would. This place needs to shut down. They lack patient confidentiality and the customer service is unacceptable. read more

Had to leave 1 star because it wouldn't process without choosing a star. This place SUX. The people at the front desk would be more efficient cleaning the bathrooms. They are the most uneducated, rude, sorry excuse for people I have ever met. Besides driving an hour for the appointment I had to wait 2 hours because I was triple booked. Then they wouldn't schedule me for 3 weeks past the point that my medication was gone. Which had awful effects on my mental health. It's just horrible. If you can avoid this place, do it!!!!! read more

I love Mary! If I didn't have to deal with the rude ass front desk staff I would give them a 5. They don't care about the patients and are just plain nasty. read more

Actually I really like coming here. I actually only Saw Dr Alathari once on my initial visit. I see Mary Hart Johnson the MHNP there. She is great, her office staff is fine and she is very compassionate. She doesn't push meds, but does provide medications when necessary. She spends alot of time with me, and also gives me advice on meditation and other non medical alternatives to help. I really like Mary Hart Johnson. read more

I needed a psychiatrist in the Woodbridge area and was able to get an appointment at WBH. While the actual appointment went smoothly (nothing impressive, but nothing horrible either) I have been incredibly frustrated with the availability of the receptionists/appointment line/doctors. I must have lucked in in scheduling my first appointment because I have been trying to schedule a follow-up for the past week and have called 15+ times. Each time the phone rings for about 2 minutes then goes straight to voicemail. I left a message and no one returned my call. I have yet to call and speak to an actual person. Even if they aren't able to pick up the phone immediately when you call, you should at least have the option to stay on the line and wait to speak to a real human being. I'm not sure if they are understaffed but I have never made this many attempts to schedule an appointment without actually speaking to someone! read more