Crane-Lee was my sister's "doctor," whom she said was a geriatric specialist, which does not seem…read moreto be true. When my sister had a mini stroke that left her unable to read, Crane-Lee said two things that may have killed my sister and could have killed any number of other people as well. First she correctly guessed that my sister had experienced a stroke, and she told my sister that she could drive if she felt like it. The most likely thing after a person has a stroke is a second stroke. The number one rule is to get to the hospital immediately. Secondly, she said that my sister could go to the ER, but she might have to wait all night, that she could line up various appointments instead. That is utterly ridiculous. When a stroke patient is taken to the INOVA Fairfax ER, s/he's going to be in a bed the minute after s/he signs in. There are numerous hospital-wide announcements every time a potential stroke victim is headed for the hospital. I was there for two months last year and I heard those announcements all the time. They take things very seriously in that ER. I was in a bed moments after I signed in. So was a friend with a broken arm. In fact, my sister did have a second stroke, after which she did go to the hospital, but it was apparently too late. I would assign a Minus Ten if I could.

Dr Crane Lee has been my primary care physician for the last 11 years. I moved out of Fairfax 9…read moreyears ago, but still drive there for my appointments. She's one of the most professional, personable physicians I've ever met. Even though I see Dr Crane Lee just 1-2x per year, I always feel like she remembers details of my health, family, and so on.

I have been a patient of Dr Lewis for years. Dr Lewis is caring and compassionate. For years his…read morefront office staff was amazing, refilling prescriptions quickly and without hassle. Then something changed. I think Dr Lewis sold the practice and they definitely got new front desk people. The new front desk is far less responsive to phone calls. They are not even in the same building as the nurses and doctors, so getting messages from the front office to the nurses and doctors is now very inefficient. Medications, like an albuteral inhaler and diazapam, meds that can be dangerous if stopped abruptly, are now a cause of anxiety because I never know of they will take a day or a week to write a refill. I will keep seeing Dr Lewis, but now I know that when I'm out of refills I need to make a visit to see him if I want refills in a timely manner. Luckily I have great insurance so this is not a problem for me, except for the time it takes to make an appointment that used to just be a phone call.

Dr. Lewis himself is great. Knowledgable, kind, compassionate. I was going to him before he sold…read morehis practice to the new owners. The new owners have new policies that are unreasonable and absolutely ridiculous. Never in my life have I had to pay to pick up a refill to receive my prescriptions. So I paid out of pocket for my visit as I'm uninsured ( fine no prob ) I have to go back every month and pay $40 just to pick up my prescriptions ( nurses visit ) what kind of bullshit is that?! That is absurd and I will be looking into if it's even legal or not. I don't understand how u can charge someone that needs a refill for a prescription you wrote, when technically that is included in the price of ur visit. WTF. It's basically extortion. I'm beyond livid and confused.

THIS OFFICE SUCKS. They are terrible. I was in severe pain and the dr. gave me a trial medication…read moreand i ran out early. His nurse said they would figure something out. After waiting days for the nurse to call, I finally got the call and she told me to JUST GO TO THE ER. The ER contacted a dr. on call who told the ER to write me a script for just one day, as they would see me the next day. Then the next day they told me they could not see me and it was a miscommunication in the office! Mind you, the whole time their was bad communication and the nurse was never timely, and the Dr. never called me once! Then they finally refered me to a pain management clinic the one good thing they did. However, I still had an appointment with them the following week. After I did not show up, bc i thought that I was seeing the pain dr. only from then on, the nurse called me and said, 'well maybe sinc you didnt show up we won't authorize the referall for the pain clinic for your insurance.' This was a threat, and it dealt directly with my health. Do not go here, Warning.

Dr. David Leonard of Family Practice of Fairfax has been my physician for about 15 years now. He…read moreis a wonderful physician; I could not recommend him more highly! I moved to the DC area in 1994 and it took a good deal of trial, error and sleuthing to find a good primary care physician. Oh boy. And patience, as Dr. Leonard is so beloved by his patients, he does not always have availability. He has been the recipient of the Washingtonian Magazines "Best Physicians of the Washington DC Area" for several years. Nowadays, it is really hard to find a physician who can, and will, take time with a patient. (I don't blame the physicians, its the situation for the rare independent practice). But Dr. Leonard DOES. It is apparent that he loves interacting with his patients, loves medicine, puts the patient first. Another thing: Dr. Leonard has consistently given me great recommendations when I needed to visit a specialist. Dr. Leonard's office, from an administrative perspective, has had its ups and downs over the years. But the caliber of his care is such that I always waded through. But this is the reality of the private practice business model--ITS STRESSED RIGHT NOW. But I have to say that Family Practice is extremely efficient now that it has moved to a blend of concierge with open private practice partners. I could not recommend Dr. Leonard more highly.

Dr. Thai takes very good care of her patients. She takes time to listen and provides excellent…read moretreatments. Her frontdesk can assist many nonspeaking English patients such as French, Spanish and Vietnamese. I highly recommend her too.

I've been going to dr. Cam tu Thai for 2 years now , she cares a lot about her patients plus she's…read moredoing good job always . I highly recommend her

Have been there for therapy several times. This is complete about their billing. please note that…read moreinstead of billing as PT Solutions as they had in the past, now they bill under Virginia Hospital Center of Arlington. Because of this with your health insurance, it bills as a hospital setting cause you, their patient and client, more charges. You go in paying your normal co-pay and believe this is all you owe but because of the hospital billing, you now have a deductible to meet. Very misleading and costly

Okay this place is the best. 10/10…read more I've suffered many injuries from basketball so this was the third physical therapy clinic I have been with. They without a doubt gave me the best therapy and overall experience!!! After just three weeks Kristen had not only brought my ankle back to full health, but also removed my back pain (improved sleep was a bonus). There were countless quick fixes she made to my body that I benefited from immediately and that I did not realize I needed. It's actually a fun and welcoming environment making it the only place I didn't dread exercising. I left more athletic, healthier, happier, and much less likely to get injured again. Best investment you could make. Thank you Kristen

Dr Joseph has been my doctor for 35 years. Early on, he diagnosed my hypothyroidism. While more…read morepeople have this than diabetes, it is underdiagnosed and presents with a wide variety of symptoms that can be mistaken for other things. About a decade into our relationship, Dr. Joseph diagnosed my uticaria, or chronic hives. "You know, Ms. Weber, that 50% of these cases are caused by stress." Intent on a physical cause, I clearly remember saying to him... "I am not stressed!" When they laid me off from work, which apparently they had been planning, and apparently of which I was subconsciously aware, the hives cleared up in two weeks. Then I had a serving of humble pie, and a case of aren't-I-glad-Dr.-Joseph-is-my-doctor. The main concern for you at this point is Dr. Joseph is reaching retirement age. You don't want to be like me and wonder how much I am going to dislike the young whippersnapper who follows. I am not stressed! In reading the other reviews, I agree that there has been a problem with his office staff. There was one head nurse who was specifically a problem. Despite my complaint, he retained her until her poor health led to her retirement. Mary, who has tried to retire from his practice, is excellent. Other staff members are still gaining experience.

One of the finest, the best primary doctor ever I have found here in Nova in the last 25 yrs, he is…read morev caring, fully focussed on diagnosing the problem and following through to determine the causes and line of treatment. The staff are friendly, efficient and responsive to questions and in scheduling appointments.

About a 1-1.5: Dr. Kacedan is super popular, and it really shows in terms of trying to make a…read morefollow-up or routine appointments; most of the time, he's unavailable, and the office tries to pass you off onto a PA, which is a huge no-no in my book. Sorry, not sorry, but I'm here to see a doctor, not an assistant. +patients are passed off to PA +follow-up/routine appointments are difficult to make as an established patient

Dr. James Kacedan is one of the best!! My review is long…read moreoverdue but I speak the truth when I say Dr. Kacedan, hands down is the BEST. He is a great listener, with a great bedside manner, his old office team (nurses and admin) were also the best - they were caring, always smiling, and warm - always jokes and laughs giving good energy in the office. This is no reflection on his new team but I honestly cannot speak about the current team bc I moved out of town and have not had the opportunity to engage with them. I was Dr. Kacedan's patient for 5+ yrs. The Bottom Line Up Front is He Cares!!! He has always been supportive, timely, willing to research, willing to address any questions, helpful when trying to determine the best path forward, and he has been accommodating to take a call even after I moved - A 5 ***** Star Doctor in my book!!!

Our journey at this clinic didn't start off the best. After two failed egg retrievals, we made the…read moredifficult decision to switch doctors -- and that's when everything changed for us. Dr. Owen was truly amazing in every way. She took the time to genuinely listen and understand what we needed. She has such a caring heart and always made me feel like I was her most important patient. She carefully analyzed every result and personally called with detailed explanations, which meant so much during such an emotional process. I always felt like I was in the very best hands. Under her care, we had two successful egg retrievals, and on our first transfer, we got pregnant. We are beyond grateful -- there really aren't enough words to express how thankful we are. That said, the billing department needs significant improvement. Communication was very difficult -- phone calls often went unanswered with no callbacks, and responses were typically limited to once per day. Payments were missed on their end, so I strongly recommend tracking everything carefully. Bills were also not sent promptly. Overall, while the administrative side was frustrating, Dr. Owen made all the difference in our journey, and for that we will always be thankful.

During infertility, a woman can lose hope and dignity. Relationships can fray. A sense of self…read moreweakened. CCRM NoVa has truly skilled doctors, but its operations team only adds to everything a woman loses in this already-trying process. It's the day after Thanksgiving, and I'm in a waiting room with 25 other women. Waiting. For hours. We each had an appointment time, which was meaningless. We lost this pseudo-holiday to drive here and wait. I'll also note, unlike any other fertility clinic I've been to, CCRM NoVa allows children in the waiting room, which to some is another marker of insensitivity. Expect competent doctors, but also expect this practice to make your already stressful experience more stressful and frustrating.