Really quick delivery and not bad pricing at all. I requested delivery of a few accordion folders…read morefrom Fairfax to Bethesda. I will say one suggestion - there is no way to track it and I was not sure when they would be stopping by which would have been ideal. This did not detract from the experience at all though, and I am very happy.

Martin and his team were awesome - from start to finish! I will use them for all of my DC Courier…read moreServices! They are top notch! No BS! No bait and switch! Real business team that commits & makes things happen...and saves people - like me and you...time and money! (Travel, hotel, waiting in lines, etc.)! I did it all from the comfort of my home and a couple of trips to FedEx! 5 Star Service - with great prices!

Just wanted to drop a quick review to let folks know that ProEx does amazing work! Not only have…read morethey taken care of our local courier needs, they've also attended to requests outside of the DMV area. Truly an amazing customer experience from start to finish!

Great communication before, during and upon completion of service. Staff were extremely helpful. We…read morehad a large number of boxes needing to travel a good distance. All goods delivered timely and safely. Would recommend

I have the best experience whit Falcon Express delivering my products everything on time and that…read moredriver Roberto was very courteous and careful whit my boxes tank you Falcon I will recommend this company everybody

The most incompetent delivery company I have ever dealt with…read more If I could give Falcon Express zero stars, I would. I have never encountered a delivery company with such an astonishing lack of accountability, reliable records, communication, and basic customer service. Falcon lost a package of mine that is irreplaceable, and trying to determine what happened to it has been almost as unbelievable as the disappearance itself. Their supposed proof of delivery was a photograph of a package room in a completely different building, not mine. I investigated the photograph myself and discovered something even more concerning: the photo's embedded metadata indicated that it was taken weeks before Falcon claims my package was delivered. So I naturally asked Falcon to explain this. Their answer? Essentially: "I don't know." Falcon apparently has GPS data associated with its drivers, but I was told GPS can be off on "cloudy days". This doesn't make sense because the photograph of the building that the alleged delivery took place is 2 miles away from mine. How could a cloud make such a big difference in GPS location? By policy, Falcon drivers take delivery photographs, but when questioned about this particular photograph, the driver reportedly couldn't remember taking it. Their own delivery evidence appears inconsistent with the alleged delivery, yet nobody seems capable of explaining how or why. Manager Amos initially appeared to be helping investigate my missing package. Unfortunately, communication then became virtually nonexistent. Emails went unanswered. I repeatedly had to follow up. Dispatch employees I dealt with were rude and unhelpful. Every avenue seems to end in some variation of "I don't know." When I finally asked Amos for the name or contact information of someone in upper management who could actually address this situation, I was told that he was "not at liberty" to provide that information, but that he would pass along my message. Seriously? What kind of legitimate delivery company operates this way in 2026? A customer's irreplaceable package disappears, or worst, was never even delivered according to their latest story. The delivery photograph shows another building. The photograph's metadata appears to predate the supposed delivery by weeks. The driver reportedly doesn't remember taking the photograph. GPS supposedly doesn't work due to clouds in the sky. Management can't explain the discrepancies. Emails aren't answered. And when you ask to escalate the matter, you're not even allowed to know who you're escalating it to. At some point, this stops feeling like ordinary incompetence and starts raising serious questions about the integrity of Falcon's delivery and recordkeeping processes. I cannot know what actually happened to my package, and I am not going to accuse an individual employee of stealing it without evidence. But Falcon's inability--or unwillingness--to provide a coherent explanation for these discrepancies has left me with absolutely no confidence in this company, and certainly makes you wonder what they are trying to hide here. And no, a refund does not always make a customer whole. Money can replace an ordinary purchase. It cannot necessarily replace the contents of an irreplaceable package. That is precisely why a delivery company is entrusted with getting a package to the correct recipient and maintaining reliable records showing what happened to it. If you're a business considering using Falcon Express, I strongly recommend choosing another carrier. I would never trust this company with another package. Losing a package is one thing; the horrendous customer service, nonexistent communication, and complete lack of accountability afterward is even worse. Mistakes happen, but how a company handles them says everything. Falcon's response was unacceptable and reflects a serious lack of customer service and basic professionalism. The entire company could benefit from customer service and communication training.

Incredible service--fast, efficient, and top-notch quality! Everything was handled with precision…read moreand care. If you want the best, look no further. Highly recommend!

Langston and Omega Courier team have delivered every single time. Placing orders online is super…read moreeasy, someone is always available via phone. I highly recommend Omega Courier and will continue using for all urgent packages.

They did a great job for me. They were flexible and prompt. They provided photo signatures time…read moredate stamp confirmation which was great. They were also very nice. I would definitely use them again.

I work at a small law firm in downtown Baltimore. We started using epic over a year ago because…read morethey came highly recommended from a former employee. BEST. COURIER. SERVICE. EVER!!! We use these guys at least twice a day (sometimes more) and they always get everything done on time, with no issues. I cannot recommend this business enough for anyone looking for an efficient courier service in Baltimore. Shout out to everyone at Epic. We appreciate all your help on a daily basis and sorry we call you so much (:

It was a pleasure hiring Delon and his staff to help me with my moving needs. He was personable,…read morevery efficient and worked at a timely pace. I will be sure to contact him for any delivery, moving or hauling needs in the future.

He did a good job. Fast and efficient at assembling the two pieces of furniture I needed fixed.read more

Great response time and excellent service! Highly recommend! Also, they are excellent communicators!read more

I was in last minute need of a courier, I did the requisite Google search and this company reviews…read morelooked pretty good so they were a go. Very pleasant individuals and good solid professional feeling in working with them. When the recipient was not there on the first attempt they immediately contacted me to provide options and see what I wanted to do. In the end, not as planned but the mission was accomplished. If ever again I need a courier I will definitely be using them.