Excellent customer service ! Friendly and professional help. The gentleman that was at the counter…read morewas very nice and helpful.

Prompt service Clean establishment…read more I went in for fingerprints after scheduling an appointment. I was seen on time. The service rendered, the great customer service was very welcoming. Best bang for your money and would definitely recommend coming here for all your shipping, returns and any other needs you may require. Best value!

Maria at the Fedex Office in Walmart at Russett Green, Laurel is EXCELLENT!…read more I went further and was willing to pay more than what I was quoted by another print shop closer to where I live, to give Maria the order. I hope Fedex will give her an assistant as she is the only person manning the store which can get very busy.

Fast service Always smiling…read moreServices are varied and suits all needs Not much more to say ...

Great job I was in and out in no time they even sealed my package for me…read more I will definitely go here again!!

My go to UPS location as it's close and never had any issues in getting my packages…read moreshipped/returned. Service for me has always been quick, easy, and friendly! They'll provide options in shipping or offering additional wrapping.

Don't go to this location. The counter person was very unfriendly. He refused to take our package…read morewhich we figured we would drop off on the way back from the Dutch market. Well what a waste of time. The worker said that the box was ripped so he couldn't take it. It's a return so the cost is guarantee right? If we received the box ripped don't you have tape? Anyway, we drove the large box to our neighborhood and they took the box happily.

They arrived on time and completed the job as agreed to in the proposal. Their work was very neat…read moreand professional. The workers were polite and respectful. I would highly recommend them.

Installed all new LED lights at our business. Very thorough and attentive to detail. Friendly,…read moredependable and they went the extra mile to do a great job. Highly recommend!

Quick to reply, worked with me to get the best solution for my junk hauling, professional, and…read moreefficient. Would definitely use again!

From the owner: Graceline Solutions is a veteran-owned junk removal and property-prep company proudly serving…read moreMaryland and Virginia. We’re built on one simple promise: every job is handled with grace and delivered with purpose. Whether you’re clearing out a garage, preparing a home for sale, or managing a rental turnover, our team shows up on time, in uniform, and ready to work. We remove unwanted items of all sizes—from single-item pickups and load-and-go trailer drops to full property cleanouts, light demolition, and light landscaping. Each project is completed with care, safety, and respect for your property. Graceline Solutions isn’t a franchise or a moving company—we’re a locally owned small business that values honesty, efficiency, and community trust. Once items are loaded, they become our responsibility to recycle, donate, or dispose of properly, ensuring every job ends with a clean, usable space. Customers choose Graceline for our transparent quotes, fair pricing, and easy online booking. You can upload photos, receive a quote, and schedule service right from our website. From the first call to the final sweep, we focus on professionalism, reliability, and peace of mind. If you want dependable service from a company that treats your property with respect and delivers results you can see, contact Graceline Solutions today—where every job reflects integrity, discipline, and pride in our work.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

Worse then useless. They scheduled a delivery with a four hour window of 1-5pm. So far so good…read more 5pm comes around an no info, no delivery. I called the number, no one was working at that time but the automated bot tells me I should expect a delivery between 5-7pm. Not a problem if they are running late. 7pm rolls around and no info, no delivery. Called the bot again and the delivery window is now 7-9pm. I have some doubts, but ok. 9pm is here, no info, not delivery. Bot now says it is tomorrow. I call them when there are people on the office and was told they tried to contact me, which never happened. Then they told me the next delivery time was next week, since they only deliver to my area once a week. No "we are sorry, we'll have it to you today", no nothing. I ask how can they/I be sure I'll actually see them next week since they actually have such a blase attitude on making deliveries and have no issues lying about it. After escalating it within RXO and the retailer (LG), nobody can do anything. I tell LG (who has had this back ordered for two months) to keep their stupid TV I don't want it, and RXO that they are incompetent liars. I then ordered a better TCL TV from Best Buy for less money and hopefully reliable delivery. I hope RXO loses money on having to return the TV they failed to deliver back to LG.

They picked up our dishwasher order from the sales vendor, failed to enter it into their electronic…read moresystem, and then lost the dishwasher somewhere at their Beltsville, MD warehouse...or it was stolen. The vendor said RXO picked up the appliance. RXO said they didn't receive it yet. It is beyond me why any reputable appliance sales company like Bosch, Thermador, and others would ever use this shipping company. As for their phone service, they use a non-customer "friendly" bot automated system so they don't have to deal with customers. The system is difficult to use and there is NO option to talk to an employee. The only thing they publish is a toll free number to their automated system. When I tried to bypass it, and claimed I was a partner vendor, the phone system put me on hold for about 16 minutes and then dropped the call. By all appearances, this company could not care less about customer service because you, the purchaser of an appliance, is not their customer. Their customer is the vendor who hired RXO to deliver a product to fulfill your order. They are clearly not responsive to purchasers who are trying to get the appliance(s) they ordered to be delivered. The customer paid the shipping fee, so RXO, they are YOUR customers too. Management here is clearly lacking. It is also interesting that' the RXO "Social Media team" responded to this posting but not their Customer Service team. That is telling. Do not place orders with companies that use RXO. Tell them you want a different shipping company. Avoid using this company for any shipping or installation needs. Highly NOT recommended,.