Horrible house sale settlement experience. At settlement (October 26th) we were told we owed part…read moreof the property taxes. A week after settlement they said the county made a mistake and we didn't owe anything and refunded the tax money (with no real explanation). Then the week before Christmas they called us and said the county made another mistake and that we owed the full second payment for the property taxes ($1800). Apparently the county had told them right after settlement, that we had a pending property tax payment, and they never bothered to question that a seller had payed taxes after settlement, which sellers rarely, if ever do. I call that incompetence. They call it an oversight.

1 review Share…read morereview Embed review Write an update Edit review 2/3/2020 I am only giving one star rating because I can not leave a ZERO rating. I purchased property in Castle Rock, WA and used Chicago title to make sure everything was on the up and up. I was just recovering from cancer surgery and sold my home in Vancouver, WA to buy this property. I bought the property in Castle Rock when Chicago title insurance gave me a "clean" report. After a year, 100's of dump trucks and heavy equipment started crossing my property to access the property (approx. 80 acres) bordering my east property line every day. I paid $370k for my place to get away from noise, pollution, crime, etc while I recovered from my cancer surgery. I am a senior 67 years old. I went to the City of Castle Rock, WA and asked why they were crossing my property with all this equipment, only to learn that the city had an easement to cross through my property and had partnered with a large company to haul dirt, sand, etc from the 80 acre site east of my property. I filed a complaint with Chicago Title, asking why this easement was not listed on the "Title Insurance Policy" I purchased from them in good faith, only to be jerked around. It has been almost a year now, I have had to retain an attorney, and still no results. Chicago Title's attorney called and said they would give me a whole $2500 to settle my claim. To date I have spent close to $2000 on attorney, and a few days ago Chicago Title upped their offer to settle for $5600. This is totally ridiculous and has taken over 9 months to get that. I can not use approximately 1 acre of my property that borders a small creek, the fumes and noise from the trucks and equipment is almost unbearable at times. When my attorney relayed this information to Chicago Title's attorney, I got this reply: "First, I wanted to clarify, and further address if necessary, that the City's activities on its parcel should be addressed with the City. If Mr. Hamilton has issues with the noise, diesel fumes, dust, etc., unfortunately I am not the appropriate party to respond to those concerns". Kara Fischbach Claims Counsel, AVP Fidelity National Title Group 2533 North 117th Avenue Omaha, NE 68164 Phone: 402.498.7144 Chicago Title knows that I am recovering from surgery for cancer and stress is not good for me, but they could care less! I relied on Chicago Title Insurance's report, and this is what I paid for. The title report is nothing more than a scam, and you will have NO RECOURSE, when they give you a report that has errors. I am therefore going to use the internet to let everyone know how "useless" a title report from Chicago Title Insurance Company is. Very unhappy, unsatisfied, senior citizen, Jesse Hamilton

This office is in a shopping center and has designated parking. The waiting area is small but…read morecomfortable. The ladies in the office were very friendly and I didn't have a chance to sit down before they were ready for me. My signing went quickly and my agent was very thorough. I would use this company in the future. Side note: One of the office ladies makes a mean cup of coffee.

Chris is simply the best! He helped us tremendously through our home buying process. He was very…read morecommunicative and responsive to all of our emails, texts, and phone calls. And he was always happy to answer any questions thoughtfully and thoroughly and to share trustworthy advice when necessary. Most of all, he is so friendly, trustworthy and kind. Their team use a portal that makes it easy to submit documentation and track our status. From the pre-approval to the closing, he made sure the process was timely and smooth. Highly recommend!

The next time I refinance or buy a new home, I will certainly be using NW Capital Mortgage. I have…read moreworked with Chris and his team two other times prior and every experience has been exactly what I would expect from a mortgage company. He is very transparent with all the lending options and explained all the details, the pros and cons, without me having to pull it out of him. Chris worked very hard for me and was easy to contact every time. You will be happy with how smooth the process can go with this team!

Elliot and the entire team at Green Mortgage are easy to work with and very efficient. This is my…read more2nd time working with Elliot and once again we closed early and under the original estimated closing costs. Don't think twice about using a bank or credit union or you will pay more and end up with higher costs or more headaches. Thanks Elliot and Marci for another successful loan exceeding expectations once again! Shashi and Rachel

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

Beth was our contact. She was helpful and informative for the most important part of finalizing and…read morerecording our property purchase. She made this easy and straightforward. She was a delight to work with. Highly recommend her and clark county tile.

Ariel comes across as the kind of realtor who quietly handles everything before you even think to…read moreask. She's warm, knowledgeable, and deeply familiar with the area, which made every step feel grounded and confident. She's incredibly organized, and her car-turned-utility-truck--fully stocked with tools and quick-fix supplies--says everything about how prepared and hands‑on she is. She communicates clearly, anticipates needs, and always has a trusted recommendation ready, no matter what comes up. She's experienced, resourceful, and genuinely committed to getting the best outcome for her clients. I'd recommend her to anyone looking for a realtor who truly goes above and beyond.

Ariel Sasser came very well prepared to our first meeting and her professionalism with every…read moreinteraction continued. Her quick responsiveness was impressive and often critical to accomplish bargaining. We appreciated her knowledge and level-headed advice from start to finish.

Lisa responded to my request quickly and asked important questions before she arrived so she was…read moreprepared with all the forms she needed. She even had blue pens - since all of our forms needed to be signed with blue ink. She is friendly and easy to talk to. She guided us through our forms with ease. We will call on her again when we need a notary.

She arrived on time. Knew what we needed. Very professional with the elderly client we were helping.read more

Brenda is very responsive, hard working and diligent…read more An excellent realtor that knows the area

Brenda ,always had our best interest in mind and was willing to help wherever needed ,from getting…read morebids for work ,to staging the house for sale.her experience in reality real shines

Yes yes I know giving four stars to an Xfinity store sounds counterintuitive, and no they didn't…read morepay me for this review... They do deserve four stars this time. Let's start with the parking availability. They have plenty. When I walked in , both team members greeted me with a smile. The team member that helped me help me with a smile and lots of patience the whole time I was there. I was returning a brand new modem they sent me that I did not want to hassle with. He told me that it's easy to set up , walked me through the app, and even walked me through recovering my password. So why the four stars are not five you ask... Well I'm glad you asked and let me tell you. It was not easy to set up their fastest and most sophisticated modem. We have about 11 devices connected to the internet. It almost needed sending a technician out; however, the technician on the line stuck with it and he finally figured it out. Then you fastest modem did not cause my bill to go up either which makes it a good value.

Their service is horrible! There's no way to speak to a live…read moreperson on the phone. I waited 3 hours to chat with someone because after an hour and 10 minutes of waiting the call was dropped. I got in the cue again and waited almost an hour again got to chat and plug unplug, etc nothing. Scheduled an appointment for today and they are already 4 hours late. So frustrating!