Dr. Holbrook came highly recommended to us before giving birth to our son. He is a great…read morepediatrician who spends lots of time with patients, always respectfully addresses concerns, the practice itself was friendly and we could always get an appointment when needed. Wait time can be long, but understandable considering how long the doctor spends with each patient.

Very pleased with this practice- and all the providers we have seen. We've been patients for 11…read moreyears and have no complaints.

I would like to preface by saying we received good healthcare from this clinic. We ran into an…read moreissue when leaving the practice a few weeks ago. After paying $25 for our baby's medical records, the clinic refused to release them due to an outstanding balance, denying a refund and threatening collections. This process was frustrating and we felt like our integrity was questioned. This was a violation of Patient rights. If I had the time I would file a formal complaint with the state. DO BETTER.

I used to love this dental office, but my experience on this date changed everything. I brought my…read morechild in with my husband, and when we were called back, we were told that only one parent could accompany our child. At the same time, another couple was allowed to go back together. I brought this to the doctor's attention, explaining that my husband should have been allowed to come too, especially since he was paying for this expensive visit. The doctor dismissed my concerns, saying, 'Well, they're not supposed to do that,' without any further acknowledgment. I ended up switching places with my husband so he could be with our son. Normally, I manage appointments with all three of my children alone, but now it felt like a problem with just one child and my husband. This inconsistency made me feel like we were treated differently, and it left me questioning if it was due to racial bias. To make matters worse, I later found out 15 minutes into the appointment that I and my husband actually were allowed to be with my child from the beginning. We were lied to. Another assistant walked me back to my child WITH MY HUSBAND after she saw what was being done to my husband and I and she helped get us both to our child! There were no apologies or recognition of the earlier mistake, which left me furious. I will not return to this practice again. Additionally, I've noticed that if you correct them on your child's name pronunciation, their follow-up response can be a bit snappy. Overall, I'm very disappointed. Greedy, overpriced and apparantly racist. I never had issues with them until the first and last time my husband came with me.

We moved to town recently. I called Pirate Pediatrics for a new patient appointment for my child…read more They said they were not accepting new patients until after January 1st. I waited and called back on the 3rd. A woman named Stacey answered and couldn't explain how I could get an appointment or tell me if they were taking new patients. She sounded confused and hostile. After putting me on hold for a long time a woman named Kaelyn picked up. I said I was confused about my interaction with Stacey, I just want a new patient appointment. She was very condescending and wouldn't confirm if they were accepting new patients or not but "if" they were I needed to fill out forms and then their coordinator would decide if my family was a good fit for the practice? I've never heard of this and I've been a mother for almost 30yrs. She could not have been more rude. Hung up after almost 30minutes still not knowing if they are accepting new patients or how to apply if they were. It was very frustrating!

My wife took our daughter here for asthma treatment. From the moment we walked it until the time…read morewe left we had a very positive experience. The staff was welcoming and the place was very clean and modern. Doctor Martin was very patient in answering all our questions and concerns. Not once did we feel rushed or displeased with anything we experienced. We will be coming back.

This office was recommended to me by a friend and I liked that it's a pretty short drive from our…read morehome. We've had three appointments thus far, and they average out to three stars. Appointment 1 - we were seen before scheduled appointment time. Appointment 2 - we weren't seen until 45 minutes past scheduled appointment time, with no apology or explanation for the wait. Appointment 3 - we were seen within 10 minutes of appointment time. The entrance to the office is somewhat confusing to find, as there is a group of buildings (all pointing different directions) with not much signage and parking on either side (imagine a half circle with the buildings in the middle and parking on two opposite sides) and the office entrance is actually facing the inside of the compound so it took a few minutes to locate. The actual office entryway/check-in desk is very cramped (barely enough room to walk in with a carseat--forget about someone trying to get in while you're standing there) and the waiting room feels cramped as well, though it's just on the small side (~10 seats). It looks a bit worn and outdated but it felt and looked clean enough. The staff is nice enough--not the best I've experienced but not the worst, either. It's definitely more "homey" feeling than the clinics at the Naval Hospital...and it's not as advanced, either. I was a bit surprised at the scale they used to weigh my newborn...at the Naval Hospital, it was a fancy digital scale that automatically took three separate readings and averaged them. At this office? An old fashioned medical weight scale (where you slide the weights across the bars to get it balanced). Well, that's fine for bigger kids and adults...but a newborn? The nurses and doctor seem to enjoy what they're doing and interacted well with my baby. I never felt rushed, but then we were only there for well-baby checks. Everyone was nice. That said, we're changing offices because they don't do immunizations for Tricare, and my whole reasoning for going to an in-town doctor was to avoid having to drive on-base all the time. Also, they seemed to imply that no town doctors could do immunizations (or maybe I misunderstood, but they certainly assured me THEY couldn't do them) somid have to go on base. Well, whatever the case, I did find a pediatrician's office that does immunizations, so I'm not exactly sure why Martin's doesn't do them. So, if you have babies and Tricare insurance, I'd probably not go here just for the inconvenience factor. But for other insurance or older kids who don't need the frequent vaccines, this place would be fine.

Angie is the rudest person I've ever encountered, I've been stationed at Cherry Point for 3 years…read morenow and my kids have been going there and the providers have been great however, even we walk in, her attitude just makes our visit terrible every time due to her attitude and tone of voice. She definitely needs to get trained on customer service to prevent this from happening in the future. Absolutely unacceptable.

Great care and kind staff. My kids really like every doctor they've seen there. Will recommend them…read moreto anyone looking for peds in the area!

My daughter and I love MD Romney! Staff does great care,…read morevery professional! Thanks, wee pediatrics!

The staff bends over backwards to make sure you are taken care of. When I took my youngest son I…read morefelt like I was family. Dr Romney always make sure all four of my kids are well provided for. She is a great doctor

I was here to get the process of having my child put on medication for her ADHD and to get a…read morereferral for OT, for her SPD. I had completed the paperwork and returned it before hand for the doctor to look over before our appointment. When we got there they handed me the same stack of questions to answer. Letting me know first hand that the doctor had not reviewed anything before our appointment. There were two, one filled out by patents and the other by her teacher. One of the first questions she asked was about us being self pay. I replied with, "Unfortunately I make too much money to be able to afford health insurance at this time". Yes I know a complete oxymoron. But when you're self-employed and your income is high, you're unable to purchase health insurance at any kind of reasonable cost. At no point did I say I don't have the money to be able to afford testing or therapy for my child, but this is how the doctor acted the whole time. My child has ADHD, OCD, anxiety which has manifested it self into a sensory processing disorder. She sat and had a conversation with my child, my daughter looked her in the eyes, held a conversation. I talked about family history, how I also have OCD anxiety and ADD. I told her how, unfortunately I was not diagnosed until adulthood, and I did not want my child to face the same struggles I did growing up in school. I wanted to stay on top of things and not have her struggle, doing day-to-day tasks that are easy for a "normal" child to do. Explained our difficulties in the morning, with My child's SPD and how it affects us every single day. I showed her the bottom of my child's feet where she picks up them from anxiety, it's also something I suffer from as well as do a lot of other Americans about 70%. But she wasn't listening, she didn't care. She said "I want to know where she is on the spectrum, and those tests are really, really expensive". I made her aware, that my mother gives these tests to children and has been doing so for over 20 years. I also explained to her that her teacher from kindergarten through second grade also gives test for IEP's to see, where children are on the spectrum. My child is not on the spectrum. I repeat my child is not on the spectrum. I said, you just had a conversation with her, she talked to every person in this office when she got here, she has no issues socially. Her sensory processing disorder, is a manifestation of her ADHD, OCD, anxiety. NOT every child who has a sensory processing disorder is on the spectrum. Why do I know this, and she not know? She wanted me to have my child tested through the school system. It is a long process and it will label my child with an IEP that will follow her into adult hood. That is not what I was there looking for. I was there to get her started on medication for her ADHD as this is her first year in public school. I was there for her to get a referral for OT therapy to work on her SPD. As a sensory processing disorder is not something she's going to grow out of but, something she needs to learn how to cope with. The doctor then said to me "well obviously keep doing what you're doing because it's working!" Why on earth would I be there talking to her if what I was doing at home was working? I'd just told her every day was a struggle to find a pair shoes that may have been OK the day before, but now my child thinks her feet are being set on fire by them, or a pair of pants that may feel soft to me but to my child it they feel like 20 million ants are biting her legs. This doctor did not give two cents about what me as a parent was telling her about my child. She not once looked over the paperwork that I had filled out with my husband and that her teacher had filled out. She said "hopefully we can find something that's affordable for for your child". When she saw the look on my face she quickly changed it to "Oh, oh..I mean a therapy that will work for your daughter". Why was my appointment for my child based on what she thought I could or could not afford? This is unacceptable. It's unacceptable that she did not take my family history into consideration, refused to take anything that I said into consideration, that she took my financial status, that she has no idea about and used that to dictate our whole appointment with her. I have never been more disgusted in my life with a physician it was completely disgusting. I will go back to coastal children's clinic and see other doctors, ONLY for primary care, I will never return here for anything other than that. This woman is a disgusting human being, who is judge mental, who needs to learn what "listening ears" are, something I taught my daughter when she was two years old. What a disgrace.

This office is wonderful! Never any problems with appointments or billing. We had an 11AM check up…read moreappointment for our twins and we were pulling out of the parking lot by 11:30. The nurse even set us up with a free formula program for parents of multiples.

Horrible I finally found out what's wrong with her neck cause I took her to a new place and it's so…read moresevere CAUSE YALL COULDNT FIGURE IT OUT YOURSELFS!! Thank y'all for screwing her over!! I highly recommend Sentara peds over this place!!

My baby and I were seen on our first Newborn Appointment with Dr. Lewis but she explained that…read moreshe's not going to be regularly scheduled at jcmc, though I think she is amazing, knowledgeable, and gave us some great advice. So, we switched to NP Marsha Hull, and I am very glad we did because she is just as amazing! For every appointment I have different questions and concerns, she listens very well and knows how to handle concerns! I feel like it's very important to have a good relationship and communication with your pediatrician seeing your babies, and NP Marsha Hull is just what I was looking for!

They do not answer their phones for 1. In the last 14m I have never received a call back from…read morevoicemail. Due to our situation there is supposed to be security code entered prior to information being disclosed or discussed. Has never happen. Every single time I have taken my child in we are there over an hour and the doctor is in the room LESS than 10 min. Anytime I have taken my child to the sick clinic the response is the same every single time "looks good to me, keep doing the same thing and monitor." No help, anytime I ask to speak to a manager they say they aren't in office and to leave a voicemail. Never get a call back