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    Watchcraft Clocks & Watches

    1.0 (2 reviews)

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    4 years ago

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    A J Rogers

    A J Rogers

    (3 reviews)

    ££

    This cosy little family run shop near Waterloo train station specialises in jewellery and watches…read moreas well as repairs of any sort of items of this kind. The owner is somewhat eccentric, telling many a tale about his life and the history of the local area but it all adds to the charm of the shop, which stands out amongst the other local jewellers (of which there are quite a few). Despite his eccentricity, he is still very knowledgeable and has given me great assistance and advice on many visits. I have been there on a few occasions for watch repairs, as well as browsing their products, and have found their service to be remarkably prompt, usually repairing my items in a couple of hours if they have time. The other members of staff there are always polite, friendly and ready to assist at all times as well, meaning going to A J Rogers is always a pleasant experience, whether you buy anything or not.

    This has to be the worst ever jewellers I have had the displeasure of dealing with. Two less than…read moreable men who do not give out receipts when you leave your jewellery with them, who 'faff' about, are 'indirect', and when faced with a complaint, take the 'defensive mode' rather than being professional and curteous and apologetic for their gross failings as a 'repairer' of jewellery. I had a bad feeling as I entered the shop and wish I had taken note of my obvious correct intuition. I paid £29 for two small repairs to a gold necklace and a gold bracelet. I picked them up after more than 10 days of the jewellers having them - getting no confirmation that they were ready (i had to ring them) and then, after wearing them for no more than 5 hours, the bracelet dropped off my wrist (luckily I was indoors) and i couldn't believe that it had broke. I immediately felt wary about my necklace and as i undone the clasp, that broke too. I rang the shop and told them and they said to bring the items in, they would look at them and make 'their' appropriate verdict on what to do. I said I wanted a refund. I returned to the shop and the older man was less than apologetic or understanding and said I would have to leave the items with them and they would make their decision. I had to demand they deal with me there and then and make a refund. I was told i would have to wait as they were in the middle of another job that could not wait. I ensured they gave me receipts for leaving the items in their care. I would not leave the shop. I heard laughter from behind the scenes as they both disappeared. The younger man came forth and told me he would have to take the gold bolt clasp off that they had repaired... i asked if my original would be put back on - he replied 'you'll get one similar', I was unhappy about this, to which he replied, 'the world doesn't stop for you to get what you want'. Disgraceful trading. Avoid this shop.

    Top Class Shoe Repairs & Key Cutting

    Top Class Shoe Repairs & Key Cutting

    (2 reviews)

    As shabby as the building and sign appears, I'm not sure whether this local servicing shop is as…read moretop class as it sounds but definitely cheap. I have been here once before to get a pair of keys cut (for just £1.50) and I have to say, the service was generally quick and on time. There was no fuss or hassle and I experienced no problems. There's no reason why it can't be top class. After one visit, it is only fair I judge them on that experience alone. For a simple fix such as a key or shoe repair, you can't really go wrong. As well as shoes and keys, they also engrave trophies and service watches (batteries, straps etc.) so all in all, this is quite a useful shop to keep track of. Anything related to bags and jewellery for instance is also serviced for. This is a small shop (that looks nothing much from the outside) but is certainly well equipped with the right tools and accessories to rescue that old watch or worn down shoe.

    Top class shoes repairs!!!! don't think so....lower class service..the Man who I assume owns this…read moreshop is the most arrogant Man I have ever come across..I have used this shop 3 times, the first time I used it he was rude and arrogant but I let it go ! the second time I went to get shoes heeled he insisted on me paying up front, I explained I was going shopping and only had my debit card (which I was planning to get cash back on to pay for my shoes repair), he was so untrusting even though I assured him I would be back, I appreciate some people don't come back for their shoes etc but come on most people wouldn't bother putting their shoes in for a repair if they were not going to bother to collect them, I swore after that I wouldn't use the shop again but Today found myself in a situation were I needed my work shoes heeling and his shop is the only one local so went back armed with the cash to pay upfront...big mistake..paid him for the shoes then he told me it would be 45 minutes even though there wasn't a sole in the shop and he had the newspaper open on the counter..anyway did some shopping went back 20 mins later and saw my shoes on top of the machine and they had been done..he was eating a sandwich and I said ' are my shoes ready yes' and he was so rude he said 'ye they are ready but it hasn't been 45 mins has it ?' OMG so what !!! I snapped back at him 'it doesn't matter does it ,they are ready aren't they' he then almost bit my head off and said' eh I was only saying' and then was huffing and puffing...Never again will I ever go back in his shop...My Dad has used him before and had to walk out because he was so rude to him ...its hard to explain how bad he is until you have experienced it for yourself..but my advice is don't bother going there full stop, go over the road to the shoe repairer inside Fone Bitz much nicer Man.

    Watchcraft Clocks & Watches - watch_repair - Updated July 2026

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