Last summer Signature installed my air conditioner. When I went to switch to air conditioning from…read morethe furnace this year, the air conditioner would run continuously and would make the house uncomfortably cold. So I sent them an email inquiry. The owner of Signature responded to my email right away with some advice on what I could do before a service call, and he even checked back with me three days later to see if things had been fixed. Great service then and great service now. I avoided a service call, which saved me money.

Had an airease ac unit installed , was very impressed that the workers involved were all journeyman…read morein their trades . The price was great in comparison to other companies, the unit itself has a sound dampener on the compressor so it makes for some nice quiet cool comfort .

This is Wednesday April 17/19 @ 0800k in the morning. We purchased our water heater from Aquarius…read morePlumbing and Heating Nov 7/13 with a 8 year tank warranty. Well last night our tank ruptured and when I called Aquarius Plumbing this morning to activate my warranty they politely told me I had 3 options. First option was the earliest they could book me in for service was next Monday (6 days from now), which is totally unacceptable because it's the Easter long weekend coming up and we had company coming). Second option was if I wanted it done sooner they could fit me in on an emergency basis but I'd not get the warranty and I'd be paying overtime rates (so much for the warranty they offered me when they installed original tank) and my third option was, I could go find another supplier. My question is why wouldn't the supplier that sold me the product service my product/problem. I'm certain it's greed that gets in the way of service. If they could find a installer after 8-5, why wouldn't they just look after us before the long weekend. No I am supposed to wait 6 days to have hot water in the house. Ridiculous!!!! Anyway I thought you should know if you're expecting service, Aquarius Plumbing should be low on your option list if supplier/installer. Unsatisfied (one time customer)!!!!

This year we had to call Aquarius twice for our furnace. I was impressed with their customer…read moreservice and ability to make you feel comfortable. It can sometimes be awkward to have workers in your home but on both encounters we felt completely at ease and it was just like having friends over. Both Derek and Mark were friendly and personable. We felt well informed and trusted their advice and capabilities. Highly recommend them to everyone.

The owner/General manager Jon has terrible people skills and will snap on a dime, also a lack of…read moretransparency on upfront quotes/charges applied. His billing takes 7 months to get to the client and then threatens collection agency if you don't pay right know! Really Jon! All I was looking for was a break down in the billing and to why so much with not resolving the plumbing issue, Jon took that as (I want it for Free and lost his marbles on me), which I ended up fixing myself by the way! I recommended your company once to my employer and you got the BIG job! I will never recommend him or his company for any commercial/residential repairs or maintenance contracts to any of my clients and employer needs. He will loss more than the bill I just paid. Karma hurts the pocket! Or maybe he just doesn't care! **please note that some of the staff he has are good people and this is not a reflection on them. ** Sincerely Lost a client

No one could figure out why the CO detector was going off. Apex claimed they were technicians. I…read moreasked to have the water heater changed and Kyle said I didn't need one. Well..... the detectors went off again! After first paying 475.00 to NOT have the problem fixed, I then get a 1750.00 bill to change the water heater. The 1750.00 was fine, but when I asked for the bill to be separated into material and labor, I get a NEW bill for 1795.00 for itemizing. I called and was told, oh Kyles just having a bad day, to go ahead and pay 1750.00. Then I was told, no, we found through itemizing it, it was more???? GET EVERYTHING IN WRITING AND AHEAD OF TIME!

I live in Regina, and Austin stopped by today to check a leaky pipe in my basement. He was very…read morefriendly, and found the problem in a short time m. I would definitely call again. v

Called for estimate on replacing a toilet and told them I have the new toilet beside bathroom…read morealready so just a swap out! She said tech will call for time and estimate so get a call from her again saying tech is on his way and just going to pick up a part, then says price is $517 tech never even came to see job? told her we have toilet so that's a high price to pay?? was told ya thats the price so canceled it and called another company and they are coming to do it for $80 lol so ya RIP OFF!!!!!

Have had 2 encounters with this company over the past few months; 1 for furnace and 1 for A/C. Both…read moreappointments were handled excellent! Very happy with professionalism, customer service and quality of work. Would highly recommend them. Thank you Ryan and team for a "spot on" experience.

Finally found a plumber (Ryan) and one that actually showed up! Did a couple of job's, everything…read moreis working as intended. Would definitely recommend Ryan - try to avoid the other existing clown show operator's in the area.