If you care about reliable service and good customer service, get your fuel somewhere else, as you…read moreare liable to run out with zero communication if you put Kooky Moose in charge. Signed up for automatic delivery - last fill-up was April. Asked in October if they'd be out soon, they assured us they would. Nobody came. Asked again in December - no response. Heaters ran out of fuel with guests staying in cabins right before Christmas - temp was -10 degrees F. Asked them for help since this was an emergency. No response. Emailed, called, texted, nothing. Unacceptable, unreliable, unprofessional company. BEWARE.

I was running short on oil and called around but most of the fuel delivery places were over a week…read moreout. I decided to give kooky moose a try and they showed up the next day and filled the tank at a lower per gallon cost. Great local company!!

One of the best companies we have used in Fairbanks. Replaced our leach field. They were…read morethorough, knowledgeable, took care to keep work area picked up, went above and beyond even when I asked a million questions. Would definitely recommend!

While working on an adjacent property they caused damage to my home and others in neighborhood…read more Attempted to talk to crew about this, apparent foreman was very rude, refused to give me any information on their insurer or permits for the project. Office will not answer or return my calls. I can only assume this is because perhaps they do not have proper permits or insurance, or performing work improperly? Otherwise why hide this info? Beware!

I'm very pleased with Firesafe Chimney. I got my appointment to have my chimney fixed same week,…read morethe tech was courteous, efficient, and cleaned up before he left, and the cost came in less than estimated. I will definitely recommend them to family and friends, and this will be the only company I call for future work.

Good luck getting anything done with this company. Several messages,…read more filled out the online request form. Even spoke with someone two different times. Nada! Never a call back. Absolutely nothing. Found another company to address my issues. Two days after the initial call I was paying the invoice. The invoice was half the quoted price as firesafe. If you're in Fairbanks or the surrounding area call Warm Construction LLC. They were way cheaper and responded with a purpose. I'm a contractor and watched these guys work. So lucky and glad to have found them. So, I guess a thank you is order to firesafe for getting me in touch with a capable and friendly company. Such a frustrating experience with these people.

This place helped me a lot. My mother was diagnosed with cancer and gave me her house in case she…read morepassed, she did this last winter. The house was losing heat and the wood stove did not keep more than the kitchen and the upstairs bedroom warm. My husband and I applied to see if we qualified for their assistance and we did. We now have a very efficient boiler and the house doesn't lose nearly as much heat. If it hadn't been for these people we probably would have froze to death this winter. Thank you.

I love this place. i have frequently used independent Rental since moving 8 years ago to…read moreFairbanks. From storage to engine repair of several gas powered generators to equipment for cleanup and yard maintenance they have provided outstanding and professional service. Did I mention that they treat you like part of a family and very respectful and professional. Always have time to listen and solve problems. I always feel at home and confident with my business in their hands. Art and the team are great guys and many that have been consistent with the company for years. Great to see their smiling familiar faces. Thank you for so many good years Independent rental and remaining part of this area. Edith Cordero

Went in to rent a one man auger from Independent Rental and all they had was the tow behind so i…read morepaid and reserved it. Towing the Auger to North Pole going 45 miles on the highway is an unsafe option so brought in my 5x10 trailer to strap it down, this trailer was bought at Lowes brand new this year. Their maintenance person said he can't let it go on the trailer strapped down it is meant to be towed, that was all the reasoning he said. He didn't understand that towing to North Pole at 45 miles an hour is also unsafe and if you go faster than 45 miles the tow behind auger will flip. So, i ended up walking out after i paid for the reservation the night before, i did have them refund the money but it will take a few days for the transaction to clear. Maybe if they explain how to get to North Pole going 45mph without hitting the highway or maybe if the front desk was on the same page as the maintenance person or asked him instead of waiting till day of pickup and the maintenance person not releasing this, very disappointing. I went to Home Depot to get the One-Man Auger that they had in stock and not the tow behind and did not give the run around very helpful. I will not recommend Independent Rental to anyone.

When my well went out on a Saturday morning, Gary at All's Well was the only guy to answer the…read morephone. He was at my property in 20 minutes and back the next day with all his equipment to fix our well. By the time all the other companies called me back on Monday, Gary had fixed our well and restored our water. He is a total well expert and I trusted him throughout the process. Give Gary a call if you have well issues...you won't be disappointed!

I needed "emergency" well service, called Gary at 8am, and he didn't flinch. We discussed the…read moreissue, he asked pertinent questions on accessing the well, and said that he would be up to help me. He arrived with a fully stocked truck and immediately went to work. I emphasize fully stocked, because it turned out I needed to replace everything (my well was ancient with substandard connections and pipe.) I worked side-by-side with him the entire time; well, I kept him company at least. He is a one man army, he could have practically done all the work with his eyes closed. He had every tool and device that he needed at the ready. It was impressive to watch him work, efficiency at it's best. He has decades of experience, and the stories that come with it. You won't find anyone with more local knowledge of the geological conditions in Fairbanks, or anyone tougher to work through cold adverse conditions to get the job done. Gary knows wells, he saved my butt, don't hesitate to call.

They were timely and adapted to the situation, friendly and helpful. They had to put the tires back…read moreon at the original location so the work was more than expected. They did so and were helpful about telling me to cover the window as the car sits outside for now.

They were contacted through our insurance company. After a long wait, we were informed that they…read morewere not coming. Still stranded.

I highly recommend G'S Groundskeeping. His team was timely, courteous, and precise with their…read moregrounds work.