the staff told me the following: Dive Magic has 2 locations…read more This location is basically for equipment repair, and rental for local diving. the other location has the pool for instruction, retail sales, warm water diving equipment. The location has a selection of wet suits, but did not appear to be a full spectrum retail location. Suggest you try the other location first.

Have no fear you will have the best time!! They are so…read morefriendly and will set you up to be ultra successful in your open water cert!!

My son is enjoying his evening swim lessons so much that he gets ready 1st thing in the morning. He…read morehas a permanent smile on his face during the entire lesson, so eager 2 learn and he is thoroughly enjoying himself. What a blessing this program has been! Thank you so much for offering these lessons as we've never had any professional swim lessons as of yet. What a great first experience for him! Thank you again! Wishing he & his brother could have weekly lessons throughout the year!

I loved the way the staff made us feel! No issue was too small or too much. We felt like family…read morefrom start to finish. My kids went from nervous in the water with life jackets, to confident swimmers in less than a year. Each one progressed 3 to 6 classes in that time. The instructors know and support their kids and celebrate their progress each time! They might be a young staff, but they love what they do. The small class sizes helps individual connections with each child and teacher. The curriculum is designed to help students at each level find success as they are celebrated. They range from infants who barely splash a little bit with their parents to children who have mastered every single stroke as well as the flip kicks and are impressive to even the most experienced swimmers.

I have to pay for an extra 4 lessons because they have a 30 day in advance "withdrawal" policy…read more Their pool has so much chlorine that my swim student's eyes burn even with goggles. He refuses to return. He started in April and attended through mid June-still in the same swim level he started in. DONT SEND YOUR KID HERE.

I want to preface this review that I am an extra picky person when it comes to places I like to…read moretake my kids so you might want to take my review with a grain of salt.. We visited for the first time a couple weeks ago for a trial class for both my kids. I picked a day of the week where they could both take a class at the same time. Pros: *the teachers were great! *The kiddy pool that the kids can play in before/after is fun for them. Cons: *it's connected to the gym right behind it and apparently the gym goers get to use the same pool facility. There was a couple weird/creepy looking old men in small swimsuits that were using some of the lanes in the biggest pool, that didn't make me feel comfortable as a mom. *there was a man who was either an owner or manager, he had long hair and he looked like a creepy guy as well, which sets off my mom radar (when you work around kids for a living, you should be very aware of the appearance you put off to parents), I will say he did kindly ask how our class was.. *this place is hot and humid as all heck inside where you sit to be close to your young kids, we only had a 30 minute class but it felt like forever and I was sweating everywhere but the time we left. Just not a good fit for us.

Water Wings treats you like family. Today my son had a substitute instructor, and when we got to…read morehis lesson, my son asked Tony (the manager) if he would teach him today. Tony didn't even blink and jumped into the pool to teach him. My son was so happy! Tony knows all the kids names and is very engaging with parents. All the instructors are very knowledgeable and you see results after just one lesson.

Both of my kids went to a few different swim schools in Boise and did not become swimmers until…read moreSuzanne and her team helped them both. I highly recommend this swim school. The best in Boise for sure!

I have had a very difficult time working with this swim school from the beginning. I signed up for…read moreprivate lessons and was contacted the evening before asking if we could switch times and when we arrived no one was there and our lesson started 10 minutes late, I had booked two private lessons but ultimately my kids had to share an instructor for the first half of lessons and then were finally split up so we really didn't get the benefit of two private lessons but had to still pay as if we received two private lessons. Then I signed my kids up for group lessons, my daughter who is in level 2 had a great experience whereas my son in level 1 was left unattended in the small wading area the majority of the time and had less than five minutes of instruction time and otherwise was completely unattended playing. I decided to give it another shot and signed up for an additional month of lessons and the first lesson I signed up for although it was advertised as March on the site ultimately when I purchased it showed February in the Email confirmation so my enrollment was not active, but the charge was in my account. I immediately emailed to get it corrected as February lessons had already ended and we had already attended them but received no reply. I went ahead and signed my other child up for March lessons and after a week and several emails and voicemails that had not had any reply I went ahead and signed my son up for the March lessons in order to secure a spot while still trying to remedy the situation. Two weeks later, six emails, two voicemails and multiple texts later I received only response via text with a promise to resolve the duplicate of charge which ultimately was never resolved and none of my emails were ever replied to once. There is often last-minute communication about being shortstaffed, classes that need to change times and all sorts of chaos it seems to be happening all the time and they apparently don't monitor the email system whatsoever or just make a choice not to reply to people. I think the instruction in private lessons is good, but the chaos of working with this company isn't worth it.

We signed up for swim lessons hoping to nurture my daughter's love of the water. Instead, we ended…read moreup with weekly tears. The program isn't adaptable to the child's needs at all. Instead, they expect very young kids to conform to a rigid teaching style, regardless of how it affects them. I eventually requested to cancel our membership. I hadn't planned to share how disappointed I was, I just wanted to walk away quietly. But when the receptionist pressed for a reason, I calmly explained that it simply wasn't a good fit for my family. Her response? She told me my 3-year-old daughter was "too sensitive." That was not only completely unprofessional, but also incredibly inappropriate. I wasn't asking for feedback. I was trying to protect my child from an environment where the teacher was far too serious for a toddler and clearly not the right match. Swimming should be fun, especially at this age. Period. This place missed the mark, and then doubled down on the failure by dismissing a parent's concern. We won't be back.

We were very disappointed with our experience at this swim school. Our kids weren't making any real…read moreprogress, and the lessons just didn't seem effective. When we decided to stop attending, management showed no willingness to offer a refund--instead, they only provided a credit for future use. What they don't make clear is that using that credit later requires paying a new enrollment fee, which feels very misleading. Overall, we're frustrated with both the lack of results and the poor customer service.