We had been a client of Parker Mooers & Cena for quite a few years. At first, they did our taxes…read morebut over the last 3 to 4 most recent years, they did our monthly taxes, payroll, and bookkeeping for our business. For the first couple of years, things went fairly smoothly. The bookkeepers assigned to us for the first couple of years were fast and efficient and completed our work usually in 2-3 business days each month. However, this year they switched us to Kim who was slow and expensive. They were charging us $100 per hour for her work. Although our business grew over the years the amount of work Parker Mooers & Cena completed has stayed about the same. Although our business grew significantly, retail transactions came over in lump sums every week so taxes and bookkeeping were about the same amount of work, merely larger numbers. I bring this up because this was Dennis's excuse for why our prices had more than doubled. About the only thing that increased was the number of employees so slight increases were to be expected for payroll service but we were quoted by Dennis when we first started bookkeeping services of about $350 a month. This year our base fee was $700 a month and most months were between $750 and $1000. While the pricing increased the service decreased. From the beginning communication with Parker Mooers & Cena has been pretty poor, especially from our accountant Dennis. While there was never a set discussion about the time our bookkeeping would take for the first few years it happened quickly and we had updated books usually the first week of each month. However, this year Kim always had an excuse for why things were taking so long. First, it was "emergencies" then it was "medical issues." While we are sympathetic to life happening there was never any communication and these things were not discovered until we reached out for an update on the work for which we were paying. One week we were told bookkeeping would be done by Friday. The next week rolled around and nothing was done. When I asked about it there were "emergencies." (see emails in images) However, no one from Parker Mooers & Cena reached out or communicated there would be a delay even though we were told things would be completed by a certain time. The first time delays happened I CC'd Dennis in an email and heard no response. When I asked Dennis why he had not responded he said " I get 100's of emails a day you can't expect me to respond to all of them." A couple of months later again we were told our services would be complete. However, medical issues came up which we did not find out about until we followed up. At no time did Kim or Dennis or anyone from Parker Mooers & Cena reach out to us. I directly emailed Dennis about this and he scheduled a time to talk to me the following day. He called the next day and from the beginning of our conversation, Dennis was incredulous at the idea that Parker Mooers & Cena had done anything wrong. When I brought up the medical issues and that we had hired Parker Mooers & Cena and not Kim and we were unaware of her medical issues and that those issues were not our concern as it related to business he said verbatim "those are your issues." Again we hired Parker Mooers & Cena, not Kim the bookkeeper. At no time did Dennis try to see any of our concerns from our perspective. He was angry from the beginning and acted as if we were wasting his time. He cussed at me on the telephone (see attached image emails) and never tried to solve the problem. Finally, Kim was extremely unprofessional. In emails, you would call things the R-word and overall lacked a filter. (see attached image of an email) We are a family business and my father-in-law had previously worked with Dennis. When I took over the financial side of our business Dennis talked to me like I was a child. It was clear he did not want to work with me. Dennis would answer questions if asked but never offered advice. Dennis never reviewed our relationship to explain why prices were increasing. Dennis never touched base to see how their team could improve or make our relationship better. Furthermore, Parker Mooers & Cena knew very little about the specific tax codes for farm businesses and on many occasions, we would have to research them and ask about them. We were clearly not getting the service for which we were paying. There is definitely a communication issue that seems to start from the top and has trickled to bookkeepers like Kim at Parker Mooers & Cena. We are disappointed our relationship ended with Parker Mooers & Cena but they do not seem like a good fit for small businesses.

They've done our business and personal taxes for the last 4 or 5 years and the service has always…read morebeen excellent. The women at the front desk are always friendly, organized and professional. Our questions are promptly answered, and the last time we met with Johnnie, my husband and I left with a much better understanding of recent tax law changes. Highly recommend.

This company collected all my personal information, emailed me a quote, had lengthy conversations…read moreabout coverage options. Then we were about to finish up and Todd just said nope, won't do it. No explanation, no solutions he just told me to go back to my old insurance ... while acknowledging that my old insurance had lower coverage and a higher rate ... ?? After all the pleasant conversation and laughing and joking about, the conversation abruptly ended. It was beyond confusing, rude, and unprofessional. Apparently all this is just an effort to collect and use people's personal information with no intention of offering a service. Scam alert!

Todd is always polite in telling you what you need to hear, respectful of what you can do and eager…read moreto assist when your need is great. I've know Todd for many years and consistency in his personality makes for a trustworthy and reliable businessman. Knowing this is a third generation business, I know he had to fill some pretty meticulous 'shoes'.

Professional and personal. We started with the office three years ago. Brad answered all of our…read morequestions.

I've been using Brad Order CPA for our Corporate Taxes over the last 5 years. The first year,…read moreeverything wen't smoothly, but each year following, the service got worse and worse, but the Bill went up and up! The Returns Started costing around $1500.00 then went up to nearly $3000.00, for the same amount or even less work! Not only that, but the last 3 years, at least, out taxes never even got completed until late in the summer. One of these years, it cost my wife and I $500 personally, for not paying "estimated taxes due" to the IRS, because Order, couldn't get them done on time, or even within a few months of being due! Not to mention receiving random billings, the last 2 years, for an extra $200 or $300 later in the year, with no explanation of what it was for on the invoice! To top things off, after switching accountants due to this ongoing poor treatment, we have been dicked around by him and his employees, to obtain journal entries for previous years taxes, for which we had paid for but never received. It took several weeks, emails, and phone calls to get something that should have been a "same day service"! I would avoid using this service, as they obviously cannot service the amount of clients that they have, and it shows!

I highly recommend Scott Kalkwarf as a family court attorney. I had a very difficult case that…read moreinvolved multiple states (jurisdictions) and an aggressive ex-partner that did not play fairly. When I first contacted Scott I was feeling upset and uncertain how things would play out with my family situation. Scott was so professional and had logical calm solutions to all my concerns. In court he conducted himself sharply and effective. My case ended in my favor and I see my child regularly with a parenting plan in place to avoid future disruption. His billing was accurate and easy to review. I am grateful to have found Scott, he is very good at his job.

High priced, not impressed. Seemed disorganized alot of the time and didn't remember key details…read more Fumbled on some stuff and I ended up having to pay more for. He forgets alot so you'll have to send duplicate emails and phone calls which he charges you for. Find someone better and cheaper.

Called their Seattle office and the gal that answered the phone was so rude I didn't even bother to…read morefollow through with leaving a message for the accountants. I run a public relations company so I know how you should treat a potential client, she apparently did not. I don't know if they need to pay her more than minimum wage or get her better training, but either way she is not an asset to the company. Taking my business elsewhere.

Hunt Jackson is more interested in charging for every minute than they are providing good customer…read moreservice. Never again!

Professional, helpful, explains all and is patient insuring all your questions and needs are met !!!read more

Tom is a very nice guy, however I have been unhappy with the insurance he has signed me up for…read more Most recently, he signed me up for car insurance with Stillwater which if you google the company as nothing but 1 star reviews as it's a fraudulent company that steals your money. Stillwater kept raising my car insurance without far advance notice. I also signed up for health insurance here and was not impressed with those coverages either. I don't go here anymore because I believe that don't have the costumers best interest at hand.

Robert is great to work with. He puts the time in to make sure you understand the process and goes…read morethe extra mile to ensure you're getting the most out of your personal tax situation. Highly recommend!

My business has been utilizing the guys for several months now, and they are awesome. They are…read moreyoung, ambiguous, attentive, and very prompt. They have helped us wade through our chaotic first year in business and have been invaluable resources to us with respect to bookkeeping, accounting, tax preparation, and payroll. We use them for our personal taxes as well, and we won't trust anyone else with what matters most to us. They rock.

I have used NW Numbers for all of my accounting needs since 2001. Ben has always given me top notch…read moreadvice and service. He is comfortable to work with and takes the time to explain even the most complex issues in a way that is understandable even in layman terms. He is happy to meet you where you are. If you want him to do it all for you, he will. If you are on a tight budget, he will teach you how to do things for yourself. In other words, he customizes his services to your needs. I highly recommend NW Numbers.