I received wonderful, caring, accurate, financial help from James Fritz CPA…read more My last tax return was done at Waterfront CPA Group after being treated very rudely by a crotchety, old scheduler for H & R Block. Despite being an H&R customer for more than a decade, I was treated like a giant pain when I asked for the specific tax preparer who'd done my taxes the year before. But now I am grateful to that rude old goat because I contacted Waterfront to do them instead. I was able to get an almost immediate appointment with a professional who was friendly and helpful. The taxes were done in less than an hour, by a CPA (rather than simply a "tax preparer.") He accessed every legal deduction and gave me solid advice for next year. I can't believe I've been going to H and R Block for years, getting just adequate service, sometimes grudgingly. James Fritz, in the Silverdale office quickly did my taxes, saved me money, and then charged HALF of what H&R Block has been charging me! My taxes were the same difficulty, the same number of schedules and forms, as every previous year. But now, they were done by a CPA for half the cost! In the future, I will be certain to go to Waterfront CPA group for all of my tax and financial needs.

I utilized waterfront CPA for my taxes because I had complex taxes for 2021. I provided to them…read moreall the required documents to complete my taxes including the W2 that they left off my taxes. (to my fault I should have reviewed their work but that's why I hired them so I didn't have to) well turns out they completely left off a W2 and I owed more in taxes. the IRS hit me with a roughly 1,000 dollar penalty which they "paid" by doing my taxes this year free and refunding my 2021 tax fee. but because of their error I was responsible for a 470 dollar interest fee that they would not cover. so be prepared to review all of their work. if an error happens regardless If it was their fault, you will be responsible for the interest owed because of their error in addition to the tax you owe. I told them I would not have incurred the interest because I would have paid my full tax bill had it been prepared correctly, but they said that was policy. So unless they correct this policy I would look elsewhere for a more reputable company that takes responsibility for errors of their service. Respectfully I typically do not write reviews but because their error cost me an additional cost of almost 500 dollars and the IRS headache I was not a satisfied customer.

We had been a client of Parker Mooers & Cena for quite a few years. At first, they did our taxes…read morebut over the last 3 to 4 most recent years, they did our monthly taxes, payroll, and bookkeeping for our business. For the first couple of years, things went fairly smoothly. The bookkeepers assigned to us for the first couple of years were fast and efficient and completed our work usually in 2-3 business days each month. However, this year they switched us to Kim who was slow and expensive. They were charging us $100 per hour for her work. Although our business grew over the years the amount of work Parker Mooers & Cena completed has stayed about the same. Although our business grew significantly, retail transactions came over in lump sums every week so taxes and bookkeeping were about the same amount of work, merely larger numbers. I bring this up because this was Dennis's excuse for why our prices had more than doubled. About the only thing that increased was the number of employees so slight increases were to be expected for payroll service but we were quoted by Dennis when we first started bookkeeping services of about $350 a month. This year our base fee was $700 a month and most months were between $750 and $1000. While the pricing increased the service decreased. From the beginning communication with Parker Mooers & Cena has been pretty poor, especially from our accountant Dennis. While there was never a set discussion about the time our bookkeeping would take for the first few years it happened quickly and we had updated books usually the first week of each month. However, this year Kim always had an excuse for why things were taking so long. First, it was "emergencies" then it was "medical issues." While we are sympathetic to life happening there was never any communication and these things were not discovered until we reached out for an update on the work for which we were paying. One week we were told bookkeeping would be done by Friday. The next week rolled around and nothing was done. When I asked about it there were "emergencies." (see emails in images) However, no one from Parker Mooers & Cena reached out or communicated there would be a delay even though we were told things would be completed by a certain time. The first time delays happened I CC'd Dennis in an email and heard no response. When I asked Dennis why he had not responded he said " I get 100's of emails a day you can't expect me to respond to all of them." A couple of months later again we were told our services would be complete. However, medical issues came up which we did not find out about until we followed up. At no time did Kim or Dennis or anyone from Parker Mooers & Cena reach out to us. I directly emailed Dennis about this and he scheduled a time to talk to me the following day. He called the next day and from the beginning of our conversation, Dennis was incredulous at the idea that Parker Mooers & Cena had done anything wrong. When I brought up the medical issues and that we had hired Parker Mooers & Cena and not Kim and we were unaware of her medical issues and that those issues were not our concern as it related to business he said verbatim "those are your issues." Again we hired Parker Mooers & Cena, not Kim the bookkeeper. At no time did Dennis try to see any of our concerns from our perspective. He was angry from the beginning and acted as if we were wasting his time. He cussed at me on the telephone (see attached image emails) and never tried to solve the problem. Finally, Kim was extremely unprofessional. In emails, you would call things the R-word and overall lacked a filter. (see attached image of an email) We are a family business and my father-in-law had previously worked with Dennis. When I took over the financial side of our business Dennis talked to me like I was a child. It was clear he did not want to work with me. Dennis would answer questions if asked but never offered advice. Dennis never reviewed our relationship to explain why prices were increasing. Dennis never touched base to see how their team could improve or make our relationship better. Furthermore, Parker Mooers & Cena knew very little about the specific tax codes for farm businesses and on many occasions, we would have to research them and ask about them. We were clearly not getting the service for which we were paying. There is definitely a communication issue that seems to start from the top and has trickled to bookkeepers like Kim at Parker Mooers & Cena. We are disappointed our relationship ended with Parker Mooers & Cena but they do not seem like a good fit for small businesses.

They've done our business and personal taxes for the last 4 or 5 years and the service has always…read morebeen excellent. The women at the front desk are always friendly, organized and professional. Our questions are promptly answered, and the last time we met with Johnnie, my husband and I left with a much better understanding of recent tax law changes. Highly recommend.

I hired Ms McKensie last year to help me file my 2019 and 2020 taxes. She was paid $1200, and…read morecompletely messed up the filings. She missed IRS deadlines which resulted in myrid IRS letters and fines, and sent in an electronic filing without the money. I've done my own taxes for the last 50 years without any fines, and turned to hiring a CPA for some Required Minimum Distributions (RMD) help. After her poor performance, she sent another bill for $130-guess she thought she deserved a tip! To ice the cake, she turned her little $130 charge over to a collection agency. Unless you want a really stressful tax season, you might want to find another accountant.

From the owner: Accountants Serving You Since 1990. Sound CPAs, formerly known as Huddleston McKenzie & Associates…read morePLLC CPAs, has been serving Kitsap County specializing in the construction and real estate industries since 1990. Our Certified Public Accountants are well versed in the intricacies of estate and trust planning as well as IRS representation for our clients. Each client is unique and we are here to ensure that your accounting needs are met to the fullest. We offer tax preparation for both individuals and commercial entities and can help with all financial management and assets. Our clients are offered a full line of services: * Payroll * Accounts payable * Accounts receivable * Quickbooks * IRS representation * Corporations, partnerships and LLCs. Call Sound CPAs for your free initial consultation today.

Took care of our Taxes quickly and efficiently. He was extremely thorough and answered all of our…read morequestions. I highly recommend and will be a returning client.

Highly impressed!!! Called for an appointment on Thursday, met Michael on the following Monday, an…read morehour later, all done, all the paperwork I needed completed. Very professional, personable, efficient, comfortable office. I highly recommend this business. Michael is a gem! Knows his stuff!

As a nanny, it can be difficult to find a position on your own. Nicola with West Coast Nannies made…read morethe process easy and fast. After reaching out regarding an open position, she quickly secured an interview for me with the family. Once I was offered the job and accepted, Nicola was quick to send out the contract and other final details securing the position. Thank you, Nicola! I will be using this company again once a new position is needed.

Her placement fee of 10% came out to almost 50%…read more We were looking for a part-time nanny. Because it's our first time we opted for 6 months. Everywhere, on her website, in the contract itself she says the placement fee is 10% or a minimum fee. Her minimum fee is $6000, we felt blindsided. she buried it in one line in an attachment. Not during our entire exchanges, not on the website, and not even in the actual contract itself. There are enough other businesses you shouldn't have to play games of find the On reflection what I didn't like what she did/didn't do for that price point. 1-only communicated in text or email. Didn't even talk on the phone despite my calling.. 2-Didn't inspect the home. For that price point she should do that. 3-The big one is there was no network, just posted our application on indeed. That was a what the moment for me. In another review complaining about the same thing she replies saying they use multiple resources- I never saw any evidence. And my nanny applied through the indeed posting. 4- Since then I learned there are actual nanny agencies that do payroll and insure Nannie's in house (Jovie). They don't even do that- just refer to a third party and aren't even involved in the setup.

Turns out she took instruction from my husband to not file the return and to not communicate with…read moreme. This borders on unethical and I'll be addressing the issue as soon as I'm done with my divorce.

Don't go here. I was a new owner of a restaurant and wanted…read morean accountant who would keep honest and meticulous books, make sure we were getting all our deductions, pay our taxes on time, file the quarterly forms and provide me with a monthly P&L statement. Sonya met me and told me she could do all of that as well as do our Payroll and reporting to all the tax agencies. So we went with her. Three months later I was getting calls that we were delinquent on tax payments. Calls/emails to Sonya were not answered. Then she said she would fix it. Six months later we were still delinquent with fines and fees. I fired Sonya and went with another accountant to get my taxes done which was a nightmare because new accountant had nothing to work with except shoddy P&L's. I hate to give a terrible and scathing review but Sonya's unprofessionalism and and inefficiency cost me a lot of money and time and affected me and my business. Be forewarned that my bad experience is similar to those of the other reviewers who also had the same, bad experience.