On one side of this plaza, you have three stores that are side by side. I typically visit Winners…read more(it's a decent one) and Duchie's (free fried-up protein samples at a grocery store is awesome). Next to Duchie's is PetSmart. I have ignored PetSmart each time I have been in this area to shop. I decided to pop in today and break this cycle. I have betta fish as pets. I went there to take a look at the selection. It's okay. I also visited the guinea pigs. I almost want one. Staff are friendly. I didn't need any fish supplies, but they have everything I need to keep my fish happy. I was simply there to browse. There is plenty of parking at this plaza. (249)

We had our dog groomed here about 3 months ago, everything went well…read more This time: Had a grooming appointment for 1:30. After waiting for service for 5 minutes, I was told they had a backlog and could not take my dog for 3 1/2 to 4 hours????? At least they could have called me ahead of time to let me know. I won't be doing business with this PetSmart store.

This is a very busy pet salon so be sure to call for an appointment. It is very obvious that all…read morethe groomers & assistants love their fury clients & their jobs & the results show it. One has to feel very confident when you are leaving a loved member of the family in the care of a groomer. Once you walk into the door & see the wagging tails under the groomers gentle care you know this is the place to leave your dog with confidence. We take a 15 year old Mini-Schnauzer & a 3 year old YorkiePoo & they both love their fluff & buff hair cuts & nail cutting/grinding treatments.

Having our pooch move from another city to Waterloo meant we had to look for a new groomer. Looking…read moreat other services around the KW area, I was drawn to Clippers because of the homey feel I got from their page and reading about their staff. The parking lot is a little small but it's in a nice location where you can easily hop over to a coffeeshop or other places while you wait for your pet to get their cuts, etc. done. I liked that the staff in the back (who would be doing the haircut) was the one directly talking to us to get exactly what we wanted. She asked us the right questions, and in great detail. My partner and I had concerns about our dog's nails and they were able to clip them (which gave our little one great relief!). I was very happy with the service and we got exactly what we told her to do for our dog. Overall, it was a very good experience!

I've been coming here for years. Although the employees in the back are excellent, I have received…read moresome attitude and rudeness from the girls at the front desk. When I came in for my cats appt- there was no hello or smile it was just " whos this". Even though there is a chart right in their hands of previous appts- I still get asked what would you like today. So I said the same as last time. After some more rudeness I had drop my cat off and came back an hour later. The girl at the front asked me what I was there for. I was shocked that just an hour before that I had dropped my cat off to her. And after I said I just dropped him off - more attitude. A customer had come in when I was sitting there waiting- and she again gave attitude to another customer. The customer said " hello how are you" and right away the recptionist said " who's this" very rudely. I would be going to another place but unfortunately there are not many places around that will cut cats. I don't want to make them look bad but this has been happening many times now and I feel that if you are dealing with the public- a simple hello and or a smile would be nice. Especially for the price I pay for my cats hair to be cut. The employees that actually work- in the back- are great and keep up the excellent work!

simply the best, my two dogs love it and then some. My little girl is a diabetic and she is taken…read morecare of fantastically. They look like a million bucks when they get home.

Extremely RUDE! I tried to cancel my appointment through…read morethe app they use for booking online but the app kept freezing on me so I called them with plenty of time and left a message. Nobody answer at the time, but I thought it was kind of cool to hear their catchy message on the machine...Today this lady called me wondering if I was coming! I explained I left a message to which she said I didn't. She asked if I booked before because my last name sounded familiar. I replied NO I'm an hour drive away, and then she actually said to me: WE ARE NOT TAKING ANY NEW CLIENTS DO NOT CALL AGAIN! She didn't give me the opportunity to explain the reason for my cancelation or to rebook. I would rate her a zero if I could... so ANGRY AND NASTY PERSONALITY! If she is like this with humans I don't want to imagine how would she treat my babies who cannot speak back or defend themselves.

Mel is great! She is ALWAYS accommodating to my super busy schedule and even schedules my cat in…read moretime to time. My dogs love it there, they are well taken care of.

The ladies at Central Bark are absolutely phenomenal. There aren't enough words for how amazing…read moreeveryone is there! When I leave my pups, I KNOW they're in safe hands. The attention to detail, the kindness and the love and care they put into taking care of any pup that comes in is outstanding! We brought in our beagle, Olive; who HATES nail clippings. The amount of patience they had with my fur baby is amazing. Melanie and Vicky tried different techniques to get Olive to calm down for her clipping and it turned out nothing short of perfect. I'm never let down by Central Bark, and it's now my go-to; even if I have to commute a bit to get there!

They have earned our trust - and referrals. After a couple of stressful experiences elsewhere, a…read morefamily at our dog park suggested Pride in Grooming. We are so thankful for their intro. It was a game-changer! Now on grooming day our little one happily walks US to the door for drop off! The experience is caring and professional. We appreciate that Greg takes the time to listen for any medical updates or special grooming requests, like what we call the "Summer Beach" cut. After each appointment, our guy always looks and smells divine. And he knows it, pretty much prancing back to the car! I want to close by acknowledging I have learned that grooming sessions are about more than "cosmetics", they are also about "quality of life". Greg has made observations and shared suggestions like how to address matting, what/where hot spots are and even when a vet appointment would be wise. I repeat, we are thankful - and we recommend!

From the owner: Like our name suggests, we at Pride In Grooming make every effort to ensure your precious pet looks…read moreand feels his or her best. Our Certified Dog Groomers in Kitchener offer a full suite of pet care services, including ear cleaning, nail clipping, bathing, coat trimming and more. We comply with the highest standards of grooming from the Canadian Kennel Club and Club Breed Standards.

I took my 6 month old American Eski/Pomeranian mix to Heather and she did a wonderful job with his…read morecut! She was so patient, loving and kind to both me and my puppy and this was our first time ever going to a groomer. I could tell he felt safe and comfortable around her. She will be his new regular groomer from now on! Thanks so much Heather, can't wait to bring him back!

From the owner: This dog spa focuses on making your pup feel as relaxed and comfortable as possible while they are…read morehere. They are treated like they are family!

We took our American Cocker Spaniel to Toni to get groomed on December 21st. They are not the…read moreeasiest dogs to do. She did an excellent cut on him. We were so well greeted by her and her young helpful daughter. Her shop is clean and very spacious. We will be returning with Bailey when his next cut is due. Thank You Bob and Donna Thomson

From the owner: Full service small and medium size dog grooming.read more