I never thought I would find a home in my price range much less have a realtor who would take the…read moretime to walk me through the process, but Kent Torres was there with me for every step. His patience with my questions was amazing! Tani James took me to several places that I wanted to look at with such grace and always a smile on her face! She made the running around the county house viewing process smooth and pain free! Between Kent and Tani, I found the perfect house! I highly recommend them to help you with your housing needs! No stress, No mess. THEY ARE THE BEST!

When I recently decided to purchase my first home, I was expecting months of drama and stress,…read morebecause that is the experience my friends and family members have had when buying or selling real estate. My friends and family members didn't have Kent Torres helping them with their purchase. Kent was the perfect blend of personal and professional from our first meeting together until after I closed. He was efficient and detail oriented, and did an excellent job educating me on the home buying process. He was knowledgeable about the market, he was an excellent communicator, and he was diligent to make sure nothing fell through the cracks. He prepared me for every potential twist and turn in the home buying process. He found the perfect home for me, was successful in negotiating my contract, and best of all he was available whenever I had questions. Kent is an excellent realtor, and not only that, he's a great family-oriented guy. I would work with him again in a heartbeat. If you want to have a great experience buying or selling property, definitely have Kent help you.

There are so many reasons we are thrilled we chose Michelle to sell our house in Irving, TX…read more Following her advice, we sold our house November 2024 (known as a tough time to sell) at the top rate for the house square footage in the neighborhood, had a contract within 8 days, closed in 30 days, and conservatively estimate we made $20 - $30k more in profit than we would have had we gone with a different realtor we considered or tried to sell it ourselves. We learned it is a LOT of work to get a 24 year old house ready to sell, especially when you are seniors. Thankfully, Michelle and her support team were there fulfilling the sales agent role and representing our interests even when we were too exhausted to do so. She was our trusted ally and partner through the entire sales process: ⁃ recommended reasonable house upgrades ⁃ helped find contractors to do the work ⁃ was optimistic and supportive when we were stressed as first time home sellers ⁃ helped stage our house and had an expert photographer make high quality photos and video ⁃ monitored the competition and set the right price point to sell ⁃ had a marketing plan and materials ready to go ⁃ dealt with a very challenging buyer's agent ⁃ negotiated the best deal We are so glad we put our trust in her. It was clear that her volumes of transaction experience made a big difference, as she knew how to resolve issues when the buyer's agent made unreasonable demands. Thank you Michelle and team. We could not have been nearly as successful without you! Joan and Jim Extremely happy home sellers

Where to begin?! Michelle Montemayor and her team have been an absolute pleasure to work with. Not…read moreonly did Michelle help us find and purchase our home in 2022, but it was none other than Michelle that we called when we decided to sell in 2025. Michelle stays cool and calm, even when dealing with difficult situations or people and helped us navigate through some stressful situations with grace and ease. She is extremely knowledgeable in her field, works all the numbers and comps and helps to ensure you get the best deal possible...and always on-time or ahead! Michelle's team is hand-selected by her and have proven to work together like a well-oiled machine. Thank you, Michelle and team, we look forward to working with you again sometime down the line!

I'm going on my third year of living at the AVE. The people who work here are great and the…read moreactivities that they put on for the residents are thoughtful. The complex is walkable to Starbucks, Tupelo Honey, Yolk, and a few other businesses.

I was disappointed with my stay -- the apartment was clean and had a big closet, but it was very…read morenoisy (close to the roads and you can hear the neighbors), and there was no convertible bed in the main room. Plus, you are far away from Las Colinas Center without a car. Maintenance was poorly managed too: they closed the pool during the hottest weekend in March to fix a light, leaving it empty and dirty for three days. The general atmosphere was nice with weekly events, but overall, the experience didn't meet my expectations.

Let me start by saying it's a Great Place for your love ones to call home,Very Friendly staff &…read moreresidents I love my mom found a place to be comfortable,safe & loved at

Oaks 55 is well managed by Becky's team. Office personnel are helpful and the maintenance crew does…read morea great job in keeping the facility looking great. To be honest we're like family and Blessed to live at Oaks 55

This place is awesome to live at!! Management is nice and helpful and the apartments are SO nice!!…read moreHighly recommended

We applied and cancelled our application before signing a lease because the entire experience made…read moreus lose all confidence in this property. The unit itself had serious issues, but the main reason we walked away was the leasing office's communication, dismissive attitude, lack of accountability, and overall handling of the process. We toured our unit that we applied for, 1327, and found over 50 dead flies throughout the apartment. They were in both bedrooms, the living room, bathrooms, kitchen, and even inside kitchen cabinets. There was also a large active hornet nest on the balcony. When we brought up the flies, we were basically told the unit had been vacant for a while and that sometimes doors get opened during tours. That does not explain dead flies throughout every room and inside cabinets.(photos attached, every black dot is a fly) The Building 1 elevator was also broken, which mattered because our unit would be on the 3rd floor. We were told they were waiting on parts with no clear repair timeline. When we expressed concern about moving furniture to the 3rd floor, the response was basically that the elevator is a "convenience" and stairs could be used. We also saw another resident's review warning people to "avoid Building 1 like the plague" and saying the elevator is broken most of the time. The worst part was the leasing office's handling of a unit switch. We saw another unit listed online at $1,150 base rent, so I called multiple times and left a voicemail, but no one answered. Because of that, my sister had to go to the office in person to ask if switching was possible, since the unit was on the first floor and would avoid the elevator issue. Once she got there, she was told the $1,150 price was a "system glitch" and that the actual price was much higher. We did not approve switching to that unit at the higher price. My sister only asked for a call back from the leasing agent we had been working with so we could discuss everything regarding our lease before making any decision. Instead, they sent us a new lease to sign for the other unit at $1,895 without our approval. We never agreed to the unit or that price. Asking a question is not approval. Mentioning a higher price is not approval. A missed call is not approval. Then they sent an email that correcting their own mistake back to the original unit was a "last change" "time consuming" and "unnecessary admin work." That was extremely unprofessional. Generating accurate lease documents, correcting errors, answering pricing questions, and confirming approval before changing someone's unit are basic leasing office responsibilities that are part of their job. Applicants should not be treated like a burden for expecting accurate documents before signing a legal lease. They also tried to justify missed communication by saying that if a voicemail is not left, they are not notified of every missed call. I had called multiple times and did leave a voicemail with my name, phone number, and reason for calling, followed by an email as well. Bringing that up felt like another attempt to shift responsibility instead of acknowledging that communication was handled poorly on their part. The unit issues were serious, but they could have been fixed. Cleaning can be done. Pest control can be scheduled. Maintenance can happen. What made us cancel was the leasing staff's behavior: dismissive explanations, shifting information, lack of accountability, an unauthorized lease change, and treating basic applicant questions like an inconvenience. We were not even residents yet, and the process was already stressful, frustrating, and disappointing. If this is how applicants are treated before signing, I can only imagine actual resident concerns are handled much much worse. Based on this experience, I would strongly warn anyone to be extremely careful before applying here.

My wife and I recently relocated from Rowlett to Houston. Dana was a referral from our buying…read moreagent in Houston when we were looking to sell our house in Rowlett, and she is one of the best referrals we've ever had! From day one, Dana was impressive. After sharing her keen real estate knowledge and unique and creative marketing strategies, we felt confident that this would provide the best opportunity to sell our house as quickly as possible in this very challenging market. And it worked! We received three offers within 24 hours of the listing and accepted an offer above our asking price - in this crazy, current market - we were shocked!! Everything was handled beautifully by Dana and her assistant, Tiffany. They both worked tirelessly to protect our best interests. They were highly responsive to our questions and held our hands throughout the process to ensure a smooth experience. Tiffany is very detail-oriented and consistently stayed "on top of things" while liaising with the title company. Dana went above and beyond several times by going to the house in our absence and taking care of items in our absence (e.g. adjusting lights, troubleshooting WiFi router, meeting with contractors for follow up work, etc.). When challenges arose, Dana was our strong advocate and helped us navigate through them with ease. In addition to their professionalism, Dana and Tiffany were warm, patient and kind. In a sea of real estate agents, it's incredibly difficult to find one who is not only highly competent, but also has integrity, compassion and dedication. Dana stands out among her peers. We cannot recommend her and Tiffany highly enough - we are so grateful to you both - thank you so much for making this experience so positive and memorable.

If you're looking for a realtor who will go above and beyond for you, look no further than Dana and…read moreBrandon Pollard. Relocating and finding a home from out of state felt like a huge challenge, but from the moment I spoke with Dana on the phone for the first time, I knew I had found the right people to trust with this process. Her warmth, professionalism, and dedication were immediately apparent, and it gave me the confidence I needed moving forward. Dana and Brandon make an incredible team--professional, prompt, and transparent in every step of the way. They always have our best interests at heart and truly went out of their way to ensure we were comfortable and well-informed. I honestly can't imagine going through this experience with anyone else. They held our hands throughout the entire process, answering questions and addressing concerns every step of the way. Their commitment to us was unwavering, and we felt supported from start to finish. We are beyond grateful for everything Dana and Brandon have done for our family. Their expertise and care made a potentially overwhelming process seamless and stress-free. Our family feels incredibly blessed to have teamed up with Team Pollard, and I truly can't recommend them enough. If you're looking for a realtor who treats you like family and has your best interests in mind, Dana and Brandon are absolutely the perfect choice!

Where do I even begin. This is a good place to recommend for someone you hate. I've never had a…read moreworse experience than speaking to "Shaker" or "Basco" and frequently being interrupted. From what my wife said, someone else in one of the complexes we're in is thinking of calling the health department because they're taking so long to do repairs. The units they manage are okay but the service is the worst we've ever experienced. My kids are so glad we left and have people who actually "help us take care of our home". In all seriousness, I wouldn't recommend renting from this company, save yourself the trouble. If I could give it 0 stars I would

So, I answered an ad on a home that stated they accept section 8 as I'm disabled and low-income. I…read moredealt with a rental assistance agent in India that seemed helpful at first. After passing all tenent screening and background checks they referred me to some pet screening company to verify my "pet" that is actually an Emotional Support Animal. I could tell very quickly that the pet screening service was a farce.. they asked for information and proof that is all the way protected by HIPPA laws. I provided an authentic ESA letter and they (petscreening.com) denied that letter. After explaining the situation to one of Sulthars agents in India, the agent got pissed and hung up in my face and then took it upon himself to cancel my application. Next I spoke with Sulthar himself after gathering the information on his employees and company to make a complaint to HUD. Sulthar was pretty cool and expressed that he owns the company and that he has no issues with me having a dog but that he follows what petscreening.com tells him. I looked into petscreening.com and saw that as I already expected, they have a terrible reputation and have been accused of fraudulent practices plenty of times in the past by other rental applicants forced to use that service to complete a rental application. (I've included a link to a thread about petscreening.com below) Also during my conversation with Sulthar he began to mention things that made me as an applicant slightly uncomfortable. He started saying things about Lawton's Section 8 office and inspectors. I personally appreciate Section 8 and it's employees as that program has literally saved my life and given me a place to live that is comfortable and free of hazards and issues. Section 8 actually protects renters against most slumlords who buy cheap properties and then rent them out without investing in upgrades and fixes that make those home liveable. All in all, I'm very dissatisfied witf DFW Property Management and I feel that if they have issues with low-income renters on Section 8 or renters with ESA letters Sulthar should not advertise that his rentals accept Section 8 vouchers. He absolutely should not complain to a rental applicant about the processes and procedures of the Section 8 office, nor should he state that they try to get over on him. His company tried to get over on me and the Section 8 program helps me! He went out of his way to tell me that Section 8 always demands that he lowers his rent and he isn't lowering his rent.. what does that have to do with me? Anyhow, the entire process has been a complete waste of time and petscreening.com is a scam. They tried to make me pay a $400 pet deposit I'm not required to pay and $25 extra per month by denying an authentic and absolutely valid ESA letter. I think they must be used to dealing with certain types of people.. however, I'm not that type. I wasted time applying with DFW Property Management. There's much more I could complain about here, but for what reason? I'm not going to go back and forth with rental agents in India and fake petscreening webites or pay $400+ $25 per month just to rent from someone who purchased a house for $60,000 and wants to nickel and dime low income tenants. I can just notify HUD and the other agencies as to DFW's issues and find a real and respectable property management company to rent a home from. Seems to me that they are trying their best to take advantage of Federal Housing programs and low-income tenants, otherwise some of their properties just sit there. Best of luck with that Venki! :) https://www.reddit.com/r/service_dogs/comments/lgkjsy/anyone_used_petscreeningcom_before/

I cannot say enough for my experience with my agent Lauren Pratt at Randy White in Southlake. When…read moreshe was recommended to me I was thinking "An agent in Southlake????" and felt a little intimidated by the idea. The first time I met Lauren I knew I could put that fear to rest. It was my first home buying experience and I was looking under the $300K range (hence my intimidation)! I was also looking in HEB or Arlington area. I should note - this is all taking place during COVID as well. After reaching out via e-mail Lauren asked some introductory questions and got to work! Within a few days I was in the portal, matched with great listings and she was teaching me along the way. As someone who had no experience, I appreciated this the most. She took the time to teach me the terms, what to expect, and what portions of what I was asking made sense. By the time we were done I really understood the process thanks to her. I had a lot of questions, and I was always made to feel comfortable asking them. The time we were looking houses were flying off the market. She was sending us listings daily, and with our strict work schedules Lauren was working hard for us in the background - scheduling showings in the cold, after 6PM and on the weekends too! As she got to know the personalities of my partner and I she was adjusting along the way and the listings were absolutely matching our feedback and what I am sure she was noticing. In less than a month we found our retro remodeled dream near UTA and Lauren advocated for us the whole way. She was working for us like we were one of her million dollar clients, though we are just a hard working young couple getting into our first home. I will never forget that, paired with her true desire to see us happy. Buying a home is such a milestone and everything around it can be surreal. Many people describe it as stressful, but I never felt that. That says so much about Lauren, and I will recommend her to anyone looking for thier first place or forever home. We are so glad we chose Lauren to share this milestone with.

A friend of ours recommended Randy to us. We were looking for a house in Southlake and told Randy…read morewas the best. Randy was absolutely wonderful to work with. He took us around to a few houses on our list and a few that weren't on our list that he thought we might like. He was so kind and knowledgeable about the Southlake area. I hate agents who follow you around from room to room or are pushy. Randy was far from that. He gave us our space while still providing information. I would definitely recommend Randy if you're looking for a house in the Southlake/Colleyville area.