I moved here in August 2025, and I've really enjoyed living here. The application process was easy,…read moreand the office has always been quick to answer my emails and phone calls. Any time I've needed maintenance, they've come out really fast. My heater stopped working in December, and they came the same day. They explained that they needed to order a part, but they brought me space heaters so I wouldn't be cold while I waited. Rick and Logan have helped with most of the repairs in my apartment, and they've always been friendly and respectful. Logan always explains what he's fixing and even wears shoe covers, which I really appreciate. The property is also kept very clean. They've cleaned the hallway carpets twice since I've been here and recently painted the stairwells. Overall, it's been a great place to live, and I would definitely recommend it.

Summer 2020 to Summer 2021 I had numerous visits for service to the HVAC unit that is nicely…read morestationed in the middle of the apartment to provide maximum discomfort. I called to report a shrieking noise in the blower turbine. They replaced the bearings however it was still louder than it had ever been in the last 10 years. Shortly thereafter the AC failed to cool. The first 3 visits they recharged the system and repaired leaks outside but that was unsuccessful. Next they came inside to test for leaks and found the coil was leaking. (All those recharges were leaking into my apartment for me to breath in.) They returned to replace the coil but one big mistake that was made wasn't found until 7/27/21. (All this time without working AC I had to purchase my own window unit for $400.) Within days after replacing the coil I found that the furnace will only run 2 minutes before shutting down. The next solution was to order a new control board. I gave them about 6 weeks before going to the office to ask when they would finish the repair. I was told they have so many other tenants without working AC that they couldn't fix my furnace yet. On 7/27/21 I was on vacation and heading out of town when I was called to say there is a water leak in my apartment and they wanted to go in to look for it. I turned around to go back and find the AC condensation was leaking all over the furnace housing, floor and to the apartment below. The coil was replaced and the water pipe was wrapped with electrical tape. The furnace closet is filled with BLACK MOLD. The best they could do is spray bleach on it. (I will have to buy some paint and clean it up myself.) They sealed the water pipe the correct way and replaced the control unit for the furnace. The furnace still shuts off after 2 minutes and they wanted to order a new power transformer. I called today 9/2/21 a month later to ask when they would end the neglect. I received no answer left a voice mail and received no call back. Somewhere in the middle of this there was a separate visit because the blower fan slid over against the wall and totally locked up. My friends and family recommend that I hire a professional HVAC repair company and an attorney to make sure The Landings of Lake Zurich pays the bill for the AC unit I should never had to buy and the HVAC repair.

Updating my review since our last stay years ago. My inlaws (from Ohio) came to visit us for an…read moreextended stay and instead of staying at our house, they rented a townhome on Lincoln Avenue in the Village. They enjoyed their stay! It was so nice for them to have their own place to go to at night. A king sized bed definitely beats staying in one of our kid's bedrooms! They ate most meals with us, but they also had the option of using the fully equipped kitchen to make a few meals on their own. The owners (Ted and Jane) were very attentive. I know they liked being able to walk to the Canteen and the new Starbucks in town! It was such a nice alternative to having them stay in our home. I have a feeling they will be doing it again!!

My husband and I moved to the Chicago area right before our daughter was born and had to scramble…read moreto find a place to stay before we closed on our house. This means that we brought our several day old baby home to a Barrington Corporate Townhome. . . and could not have had a better experience! Jane's daughter was super responsive and handy when we had minor issues with an appliance, and Jane and her husband were invariably a pleasure to do business with. The unit was fully equipped with everything from kitchenware to a million towels of all sizes, and it was an easy walk to downtown Barrington/the train station.

Adam and his team are great! There are other cheaper options, however, I wanted a long lasting and…read moreprofessional grout/sealing/cleaning in our bathrooms. Adam took time to walk me through the estimate (which they honored) and explained they do provide a 6 month guarantee. Well done, I can't say enough good comments on their work. I wish I would have taken before and after pics!

I had the Bio Tile team clean my entire first floor kitchen, dining room, entryway and mud room…read more They were very professional. They professionally cleaned the tile first, repaired any loose tiles and with great detail color sealed the entire area. I couldn't be happier with the way the work turned out and can't wait to have them come back to do the bathrooms. I would highly recommend Bio Tile for any work you need done. Thanks again for a great job.

Rented an apartment for 3 months after being displaced by a fire while home was remediated…read more Management was wonderful helping us get the paperwork submitted and move in quickly. Loved the apartment. Loved walking in the area with stores nearby and beautiful scenery. Many activities, pool, exercise area and food trucks. An unpleasant situation was turned into a pleasant experience and I view the stay as a positive!

Deer Park Crossing is a quiet, peaceful, nature-filled community with a beautiful brick exterior…read moreand modern interiors. I believe the complex is new - so the amenities, appliances, flooring, and overall appearance are new and higher end as well. The location is great with many nature trails and shops nearby. It's also close to the Palatine train station and farmer's market. Kate Sandu (asst property manager) is truly a knowledgeable, empathetic, and overall spectacular leasing agent. Redwood should give her a raise - she helped me with everything I needed to move in and renew.

Living here was my first apartment in the suburbs, and I would have never thought that I would be…read moretreated so much worse than any of my tenant experiences in Chicago. My advice to anyone is to take the time to read through all reviews, and make an informed decision. During the coldest temperatures this past winter, I had no heat. It was less than 30 degrees in my apartment for several days. The first time I reported it, the maintenance ticket was closed with no update. The second time I reported it, I received several different reasons which ultimately landed at no resolution and I had the option of moving into another unit. They acted as though they were doing me a favor by offering this, and by granted my request to not have a penalty move out fee. I ultimately chose to part ways with Gates of Deer Grove because I didn't want to spend money moving at the risk of having the same experience twice. They refused to waive my final rent payment (which was only $459.92), and told me that they already waived the penalty move out fee... when they are the reason I had to move out. As part of my job, I oversee two departments that are responsible for resolving customer issues and providing stellar customer service. I have NEVER experienced this level of disrespect and incompetence.

I've lived here for 1-1/2 years. Great apartment complex to live. Great leasing consultants &…read moremaintenance crew. Repairs are completed very quickly & friendly. You've got to move here!!

Never, ever have I had a better moving experience. Zippy, their movers, were amazing! I had used…read more"friends" to pack me into the zippy shell..BAD idea, my furniture is trashed. The movers were so kind, and trying to help me figure out how to salvage the pieces that were harmed. Nicest men ever, amazingly hard workers. If you dont' use Zippy Shell of northern IL..that is on you! Saving a dime, helping someone make some cash, isn't remotely worth the repair, and heartache when things aren't done by professionals.

We had to move out of Woodstock, IL on short notice and store our belongings for three months…read morebefore bringing them down to Memphis, TN. Zippy Shell provided a shell and the movers to load it up exactly when we needed them. They were extremely careful and courteous while loading our belongings. Once loaded our shell was shrink wrapped and stored in their indoor facility. We needed our belongs bought down to TN last week and Jimmy from Zippy Shell delivered our shell and helped unload all our things. He was on-time, professional, and dressed in uniform, he was very helpful and courteous. Jimmy was mindful of our one year old daughter and careful not to let the dog out too. Zippy Shell was very reasonable and delivered on-time. I would highly recommend Zippy Shell.

This review is way over due. Pebbleshire Apartments in Vernon Hills is a great place to live…read more It's 1am and I'm tired so this review isn't going to be the best as far as grammar goes, but it is long overdue and the only reason it has taken me so long to leave the review is b/c I've been so busy with work & school. I lived here at the 930 complex from April '14 to April '15 and I'll give it a 5/5 star for many reasons, I'll list some here below but I won't lie if I say this is all that's good about the place or "bad": -Lisa is an amazing property manager. She is very open to working with you and makes sure all of the details within the contract are spelled out very easily and in great detail. -If there is ever anything that needs fixing, as a tenant it's obvious you need to bring this up and Lisa is one of the quickest responders I've seen in a landlord. -Any issues with maintenance are taken care of very quickly, obviously within a reasonable time constraint, but if there is an emergency the best man on the ground, Mario, is always happy to come help! - Miss this guy a lot, he is hands down nicest maintenance guy I have met. To me he isn't a regular maintenance guy by any means. He takes pride in Pebbleshire's complex and goes out of his way to make sure your living is up to par. -The price is reasonable for the area as well. Make sure you know how to budget though, it is an apartment and you don't want to be late! If you are late though, Lisa will do her best to work with you, however if you get a notice of possible eviction, well then it's most likely because you failed to meet your end of the bargain. As I mentioned before, she lays out the details of the contract in as black & white, crystal clear as possible, but she is a great person and very understanding property manager. - I really liked that it was very close to the metra for trips to the city -A trail to go running is right across the street that leads to a park, a basketball court and a playground for kids -There is a lot of parking available and your guests can park for free in the "guest" designated area which is awesome. -Appliances are fairly new and I had a new carpeted bedroom which was awesome. -It is near the mall, target, taco bell, burger king, fresh garden market, hwy 83, korean bbq, Walmart, a ton of other shopping areas, but it is nicely tucked into a neighborhood so you don't feel like you are living out on any busy roads. If you have questions and want to ask a recent tenet please feel free, but you might as well go and visit Lisa and have Mario show you around otherwise you will never understand what I mean when I say they are truly the nicest people.... in all honesty, I don't understand why there are some snobby landlords out there, especially those related to apartment associations, they don't treat tenants as people who are trying to find a place to call home, but pebbleshire, you make it your home and they let you. -Cheers!!!!!!!

I absolutely love the area and manager Lisa is the BEST she's always been nice to me very helpful…read morevery professional. If I would have to move again I would go back there with out thinking twice!

Update on previous posting. Beware. If you apply to Emerald Pointe or any of Banner Management…read morecompanies other properties it will cost you $25 to create a ridiculous pet profile that will send you spam for various insurances, $3.95 to run your debit card for the $260 fees to process your application. I did receive a refund of $260 from Emerald Pointe because I caught the scam quick enough but I am out $28.95. Avoid any apartment associated with Banner! I did find a nicer apartment in the area and their "processing" fee was $60. And now I am lmao....the response message to a bad review is by "lindsey" but if you look at the negative reviews posted "lindsey" has a picture of a man and one of a woman. Can you say auto generated which means they could care less?

This is a terrible apartment complex. Do Not Rent Here. Since we moved in 18 months ago there have…read morebeen nothing but issues!!! Bugs!!!! roaches and ants regularly. Pest control has had to come out numerous times and bugs continue to be an issue. The lights in my building have been flickering since we moved in. I have called about his issue several times and informed management. They have done nothing. Yesterday we lost electricity in half the apartment. After several hours they were able to partially restore it but was told it would take 2 days to get the electrician out. This morning it's out again along with the hot water. When I called management again....i was told they knew nothing about my previous calls...this is an outright lie, as I spoke to the same person just a few days about a loud electronic buzzing sound just prior to a brownout. This is just the beginning. I could write a book here....save your money, save yourself a lot of frustration and rent somewhere else.