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    Waterstone Mortgage

    4.6 (10 reviews)
    Closed 8:00 am - 5:00 pm

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    Review Highlights - Waterstone Mortgage

    In 2012, I refinanced my house with the help of Nathan Jensen in the Chandler, AZ Waterstone Mortgage Office.

    Mentioned in 4 reviews

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    MVP Funding

    MVP Funding

    (21 reviews)

    I want to give a shoutout to Michael who helped me and my husband through the refinancing process…read more He helped us get a lower rate. He was very patient with me, explained everything very thoroughly and in detail. He also called me weekly to keep me updated which I truly appreciated. I'm very grateful to have been paired up with him through this process until the very end! Now I'm paying less thanks to refinancing. Thanks for everything!

    Absolutely the most frustrating experience I have ever had with a service-based company. After…read moreworking with the company to get information on what they do and what services they provide, the first salesman had lied to me and told me that they were "contracted by the VA" to do the work they were doing. After dealing with this conundrum, I looked them up on LinkedIn. You would think their posts would be about helping veterans if that is what they trully cared about, but no. All of their posts are glazing their salesmen and celebrating their "top producers". Feel free to see for yourself: https://www.linkedin.com/company/mvpfunding After denying his future calls due to the dishonestly, that salesman's manager called to admit the lie and offered to work with me personally. I told him I wasn't interested at that exact moment, and was still badgered with calls. They would call during times I was not available, and when respectfully telling him that, he still pushed over the phone and would ignore my protest and roll into an unsolicited sales pitch under the guide of "helping me". I finally had to get stern and tell them they will be contacted when I am ready. Weeks later, I get ANOTHER call with the same tactics. They called during a busy time at work, and I mentioned I had no time to talk. The salesman pushed, demanded I set up a time with them to talk and went into a spiel about them being so eager to "help me" understand my benefits. I had to get extremely stern again and tell him I fully understand, and I will not be forced into their demands and would call them if I MYSELF decided to. The salesman got rude, told me I didn't have to "waste my words" and cut the call. The worst bout of children masquerading as salesmen I have ever had to deal with. I never write reviews, but after my experience, I had to. These guys see you (the veteran) as nothing more than a sale. A dollar sign. Nothing more.

    Waterstone Mortgage - mortgagelenders - Updated June 2026

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