We were delighted moving back to New Mexico that Las Cruces now has 3 NUSENDA branches in town…read more Years ago, we lived in Rio Rancho and it was our credit union. It is the largest credit union in the state with locations throughout NM and El Paso, Texas which is the largest city next to Las Cruces. The Sonoma Branch location is new and convenient location for us. Their branches are never too busy, their staff is very personal and friendly and they have good complementary coffee that I like.

A good example of why America is failing and the day to day cost of that…read more Had excellent experience with all their floor staff, greeters, and account managers over 3 visits as I learned what documentation I would need and then had to return the 3rd time because I was missing a piece. That is the only reason this is not a pure 1 star review bomb. I am sick and tired of selfishness and dishonesty, and dishonesty was what I experienced. 'We're having a problem with the computer'. No they weren't, they were waiting for middle management to approve of an anomaly in my records. I use a Registered Agent to handle my business forms with the State. I use them as my address so they will receive all mail. Most of it is junkmail anyway, and the main reason is because here in Las Cruces I have experienced mail theft on average once a month for the last year. So would you use your home address to start your new business, knowing that important mail could be missing every month because of all the theft? But if it was just that, fine. But this was an example of the greed of banks and the 'Err on the side of caution' ethos that America has taken, at the cost of being good to your customers. As you're sitting in their office, look at the photos on the wall. Note they have taken care to show off their custom aesthetic. But look deeper, those stone columns are just a veneer, they aren't real stone. It's a nice veneer, but that is what it is. It's not a bank to serve the community, it is another soulless notch in everything that is going wrong in America. The person denying me also didn't seem to know that you get your EIN AFTER you file your business with the State. I have since reached out to my Registered Agent and they explained to me this is not uncommon, but that it is perfectly fine. So tldr; they made a judgment call to 'Err on the side of caution' instead of helping me get my business started, and all they needed to do was the bare minimum. But for a soulless corporation, that's apparently too much now. I'm also upset that in the roughly 2 hours of my time they wasted, they also ran my credit.

I went to the cash store and at first I thought it was closed but come to find out they weren't and…read morewhen that door opened I was greeted by not only Alex but Sam as well and I felt this was a great way start. Alex assisted me and he explained everything to a Tee the process was very quick and most of all I was approved. I will go in personally to make my payments as the drive will be worth it for the customer experience thank you both for your assistance!

Terrible "bank". I don't have an account here and never will but trying to handle my brothers…read morefinances (with a POA that has been verified) is a complete nightmare! Every person I've spoken to, are completely clueless. I actually feel bad for the employees..very poor management. I was told my experience would be better if I opened an account with them..haha...I explained that I would NEVER!

The first convenience inside the Las Cruces Walmart on Walton is the absolute worst. They get mad…read moreat you for bringing in smaller bills to deposit. I get tips so I'm bringing in a lot of $1 and $5 bills at the end of the month to save me from making multiple trips to the bank. They talk under their breath right in front of me, joke around and complain with co workers while running the money through a money counter then treat me like I'm a criminal bringing in stolen money or something! They are so rude and unprofessional. The manager and the two other short meatballs that work there and the tweaker looking dude have all done it to me. If you don't like counting money (through a money MACHINE at that) then why on earth do you work at a bank? Very lazy individuals. Oh, and please stop playing your ghetto music and start taking PROFESSIONAL pictures to hang on your wall. Nobody wants to see your filtered Snap chat photos on a bank wall. very immature management.

I opened an account when I first moved to Las Cruces, and they've always been helpful anytime I…read morehave needed them. A couple of times the ATMs have been down being serviced but that's just a plus for our convenience. I do direct deposit, and everything works like it should.

We don't walk inside the bank too often for transactions but when we do, we love the fact that…read morethere's never a wait at this branch. We were able to open an account without feeling rushed here. The service is wonderful...very friendly and professional. It's also very convenient as there are a few locations in Las Cruces and surrounding areas and states.

Just an awful bank. Based out of Roswell, I believe, they bank like this is the 1800's. Horrible…read morewebsite access. I have changed my password so many times and it still will not let me log in. And yes, I have tried Chrome, Firefox and Safari. Just tells me to call for help. I do not have time for this. And they have the most ridiculous low limits on Zelle. I have a business account for crying out loud and am limited to a couple thousand a month. Seriously? So try using Venmo or Cash App to get around this. They lock your access to these and deny after 2-3 transactions in a row. These people need to pull their heads out of the sand or elsewhere and get with the times. As for me, my money is going to a real bank. And I know, I am not a big business, but I do generate $20-40K a month in deposits.

Manager is vindictive and refused to listen to a disabled person. Closed account because she…read morethought I was rude. I never was rude just trying to see my account disappeared online.

When we moved to LC a year ago we made the mistake of opening accounts with White Sands Credit…read moreUnion who put our new account money on hold for over 2 weeks. Thankfully we quickly moved our money to Citizens Bank and all is well. Customer service is without issue. Their app is fantastic. Citizens Bank has branches where we need them with friendly tellers. I'm grateful that LC has Citizens Bank.

I just got denied for an auto loan which they finance when i first purchased it ..I know very well…read morei qualify because i have the same job,same income, same adress.. They are just greety since my payment and intrest rate would be lower.. I will never do business with them again..This is my second auto they finance ..I dont recomend them at all..Greed has gotten to them in a big way..

I was with First light for a while. Putting up with their broken ATMs, lousy customer service and…read morewondering why I couldn't get a loan despite having several thousand in my certificate of deposit. Today I finally decided to close my account feels great! To all the customers who have received great customer service Congratulations! As for me, I'm taking my business and money somewhere else. I think the reviews as low as they are are still to high! Lol

In economic times good and bad, financial advisors have helped manage my earnings to provide for…read morethe future. Some advisors have been adequate, some less so. Since 2023, I've found Charles Schwab to be a very good firm for savings and investment tools and fees, with excellent communications and responsiveness at all times. I'm especially happy with the independent Schwab branch in Las Cruces. The Las Cruces branch personnel provide expert skills and support. After evaluating my needs with branch leader Jackie Michael Edwards, I now meet with branch consultant Danielle Evans. Ms. Evans is an astute listener as well as explainer, patient and thorough when I need help understanding choices and forms. I trust her to care about my interests and help me think clearly about my opportunities. I also appreciate the best front desk support (Stella) I've experienced so far in my dealings with any investment branch. NMhttps://client.schwab.com/Public/BranchLocator/branchdetails.aspx?branchid=1838.

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

First Light is not the business it used to be! I have a very long term customer, so moving my…read morebusiness would be very difficult as my home loan, car, credit card are all with this institution. Just makes me sad that the customer service or better yet the lack of customer service is not the norm. Used to go it, would be know by the staff and now it is take a number and we will get to you. Just makes me sad. I used to refer people all the time now --- not at all any more. They used to be proud to be a small town business that took care of people, now it is about tech and being very fancy. The issue is people, want to be seen not show off the sparkly new thing. **** Note**** if any one is listening - you are losing. Many of my older friends feel the same. Think about it!!!!

WORST credit union I've ever used…read more Their IT department is incompetent. Their customer service representatives don't know how to use their own system. Their ATMs sometimes won't work.

Awesome services from this company not only are they welcoming but they were able to help me with…read morethe loan i needed!!! Luis and Daniel work very well together great job guys! Will be definitely recommending liberty finance to family and friends!