Everyone was kind, caring, efficient, patient, amiable and thorough in their respective positions…read more I cannot express just how apropos the name "Family of Caring" truly is. I have and will continue to recommend Family OF Caring to any who is in need of a rehab center, either friend, family or a total stranger!

In this place I faced the worse experience. The place isnt organized, staff, nurses, and aids are…read morevery rude and They're so loud and always make fun of patients. Being there, one patient died and they blamed each other, another screamed for help nobody went after certain time to find out he felt. My father was there for therapy, they didn't give his medication on time, they give us actitud when we called for help. My father felt and they didn't have a legal paper for an incident report, the supervisor didn't know employees involved last name. this is the worst place to put your family for care. They're not compassionate of caring, staff are not trained to handle patients.

My father-in-law spent his final days at Arbor Glen. All staff was very nice and kind. The facility…read moreis clean, and the room is roomy. The only problem is parking. The lot is quite small, but luckily we can park on the streets right outside the center.

My mother was briefly in this facility recently. It was a shocking experience. The facility was run…read moredown and dirty. While everyone we met was very nice, several repeatedly verbalized how understaffed they are and how poor the facilities are. The air conditioning did not work, nor did the television remote. The room was clearly meant for one person and my mother was a second patient stuck in a small space. On more than one occasion her oxygen machine began to squirt water all over her face and one time when I reported it I was told "oh that is okay." I was shocked that anyone could walk in and out, even at 9 oclock at night. I appreciated the kindness of several staff members, but having a parent there was scary and we felt helpless. I am not sure if I would be writing a review if the above was the worst of it. Unfortunately, on the second day my sibling showed up at 1pm and found that my mother was still asleep. At that point we learned that she had not woken up at all that day for longer than a few minutes. When asked whether she had spoken at all we were told yes, she had repeatedly said "Help me." She was left in bed and ignored, and nobody told us. My sister tried to wake her up and eventually the daughter of another patient came to help her, but she would not wake. When she said she needed to return to the hospital she experienced resistance, and later my sister overheard staff talking about how stupid it was for her to leave. Needless to say, when she arrived at the hospital she ended up in ICU and we are still working to understand what happened. We are not able to comment on the quality of the rehab work since it never occurred. I do not question whether there are good people working at this facility (we saw it), but it is very clear that they lack the staff, training, and resources for the job. I will forever live with the guilt of allowing my mother to stay there, though.

This little gem of a nursing home is located on a quaint, picturesque side street in Montclair. The…read moreneighborhood is quiet and pretty. The nursing home is a large Victorian home with additional patient rooms and facilities in the back. Almost two years ago our family was placed in the unfortunate situation of having to find a nursing facility for our dear mother with Dementia. Through an advertisement in a local paper, we decided to call Little Nursing Home for some much needed information and guidance, as this situation was totally new to us. The director, Pat, who has since retired, was an invaluable and comforting guide for our family during this heartbreaking and confusing time for us all. Our decision to place Mom at LNH has been one we have never regretted. Mom is at peace and very well taken care of by the staff, who are a cross between angels and rock stars in my book! Aside from her physical needs and care being well taken care of, attention is paid to the patient's emotional state as well. Weather it's a game of Bingo, a manicure, or just spending time on a family visit on the front porch in nice weather, the caring staff members are kind, pleasant, and caring. Any health issues or needs are quickly addressed and communicated to the family. If you are looking for a large, corporate facility, this would probably not be for you. If, however, you are looking for a small, caring and homey atmosphere for your family member, look no further than Little Nursing Home!

The food is inhumane. There is one working elevator for…read moresometime The staff is great. That's all No stars

Very poor communication. Mailboxes often full for over a week. Difficult to reach anyone!read more

I like to give special thanks to CNA's Serene, Sean and Stephanie Campbell, for their service and…read moreassistance they give to my family member. The facility needs to consider updating the inside and outside of the facility as well as food quality

I am not sure how the place is run on the daily but I can say that one of their dementia patients…read morewandered away and walked through a very dangerous patch of cut down trees and foliage through Greenhill's facility into my backyard which is adjacent to Greenhill's property . My husband noticed her climbing over the fence and tried to communicate with her. She was asking for the police. My husband called the police who came and took her away . On a different note, Greenhill's trees lean into my back yard. We have told them on many occasions to cut down the trees before someone gets hurt or our property is damaged. They we told by the town's forestry department to cut down a tree. They did not. The tree fell and broke into pieces in by backyard and deck. I called over 4 times in the day and went over there to tell them the tree is hazardous. No acknowledgement by their director Moishe. I hope they take care of your loved one better than these experiences I have had with them.

My mother was transferred to this dump on 08/13/2022 from The Valley Hospital. My sister and I had…read moreto make a tough decision on short term rehab very quickly since the hospital was pushing for discharge. Our mom was hospitalized for a month after have an issue with her sodium (dangerously low) and a bout with internal bleeding. The doctor said she needed rehab to get stronger for cancer treatment. As soon as we walked in after following the ambulance from the hospital my skin was crawling. It is filthy and in need of desperate repair. The transport could not move her to the bed because it was broken! They put her in a shared room that was dirty and smelled. She had no tv and broken dressers and closet. When I asked the nurse for an information package for the facility I was asked if I had a paper and pen to write information down. Seriously????? I was in shock. I am in the medical field and made that known to her and was well versed in medical ethics and patient quality of life. I called the facility in the early evening to check on mom and the nurse asked me if she can take medication by mouth. I literally shrieked and told her absolutely not, she has a feeding tube in her stomach and if she gets meds by moth she could choke and/or aspirate and die. I DO NOT RECOMMEND THIS PLACE. Since it was the weekend we have to wait until Monday to get her transferred out.

My dear departed Father passed here. This facility was kind to my dad. Fresh new sheets every day…read more My father was cleaned every day. We were more then satisified with the staff. Friendly caring and kind. The facility was spotless.

I've been to so many PT places in the area and this is one of the best. They do work you but they…read moredon't overwork you. My pain has improved.

Called verified they take both my insurances. I get there and they want a copay since they only…read morewant to bill my primary insurance. And not bill my secondary insurance. This is rude and just greed. I walked out. If I did not verify before I made the appointment this would not be an issue.

Miss Maria is a rare breed, she truly cares about here patients and goes above and beyond. She…read morerecently spend hours researching my ailments and recommending a competitor who was in my insurance network. She could have simply said, "I'm sorry, I don't accept XYZ carrier". Instead she did research, called me back several times and emailed a detailed list of providers. She then followed up with several phone calls. A true professional, I can't recommend her more highly.... Thank you Miss Maria.... Bravo. Old School service....

Top quality acupuncture. Massage also. Maria is also a licensed massage therapist. She is a…read morehealer. She cares about people. She cares about your pain. You feel it when treated. Not treated like a number. Makes all the difference in the world. Noting: acupuncture is recognized by the US NIH, as having proven medical benefits.

Overall excellent experience. Went to the emergency room for pain in my lower right abdomen turned…read moreout to be appendices. I had to have an appendectomy. All went well I was out in one day. I recommend to all patients who go to ANY hospital, you must ask questions. It will make your visit more comprehensible to you and your family. Know what meds you're getting, ask why is it being given, and ask about whatever you're diagnosed with. All questions are valid and help you and your team of doctors get the best care that's right for you. You have the right to refuse meds if you don't want them. It's all in your patient's bill of rights you sign upon arrival. The one thing that could have been improved on, was the communication of staff within themselves. I am lucky I'm not afraid to ask questions or question things. You must! it's your body and you should know what's being administered and why. Overall, this hospital was great. Dr's bedside manners were friendly and knowledgeable. The nurses were informative. I have to say I had a good experience considering I had to have surgery. I would definitely recomend this hospital!

I would strongly advise anyone to avoid this hospital if at all possible. My son was brought here…read moreby ambulance, so unfortunately we didn't have a choice because of where we were at the time and that's the only reason we ended up here. The ER experience was one of the worst I've ever had. Registration didn't even happen until 3 hours after we arrived, well into the visit. My son provided a urine sample that sat on a table the entire time and was never tested. While one nurse was a tad bit decent, the rest of the staff showed a shocking lack of professionalism and basic respect. Staff members (including security) were standing in the hallway laughing, having personal conversations, and at one point I heard someone ask a coworker, "Are you ready for your next victim?"--completely inappropriate in a medical setting. The cleanliness was unacceptable. I noticed red spots on the floor and brought it to a staff member's attention, concerned it was blood. I was told, "That's not blood, that's pizza sauce," and they walked away without addressing it. The bathrooms were in terrible condition! We saw urine on the floor, backed-up toilets, and even spider webs in the corners. The place smelled like old urine! There were patients in the hallway in beds because I guess they ran out of rooms? No privacy whatsoever!! It also felt like care was delayed due to a shift change--we were left waiting until the next staff came in rather than being properly attended to. Overall, the level of care was extremely poor, and my son's issue was never fully addressed. The most alarming part came after we left: I realized in addition to my sons discharge papers, I had been given another patient's discharge paperwork, including highly sensitive information like EKG and chest X-ray results, bloodwork, address, phone number, date of birth, medications, reason for his visit and medical history. I contacted risk management three times and never received a response. This experience was unacceptable from start to finish. I would not return here under any circumstances. Please, if you have a choice, go somewhere else.