"It truly takes a Village to Care For An Aging Parent."…read more To The Executive Staff ... Front Desk Staff ... Housekeeping Staff... Maintenance Staff ... Activities Staff...Dining Staff... Nursing Staff... Support Staff... Haven Staff... Hospice Staff ... Doctors and Medical Staff... Beauty Salon Staff... Therapists...Priests... Ministers ... Entertainers ... The Wonderful Residents, and The Entire Community of The Cliffs At Eagle Rock ... I wanted to take a moment to thank you for Blessing my Dad during the last Chapter of his life. Like many elderly folks I suspect, my dad didn't want to leave his home. He decided to give your Community a try because the isolation, boredom and loneliness brought on by Covid was very hard for him. He was beginning to decline and get depressed. Three days after dad moved into The Cliffs though, he began telling jokes again. His usual happy demeanor returned. He was participating and enjoying all of the activities, but mostly he began to fall in love with a place filled with warm and welcoming people. Within two weeks he asked me to sell the house he had lived in for 50 plus years. He didn't even feel the need to return to it. He said he "was happier than he ever imagined he could be, with his new home and family." I will never find the words to adequately express what that meant to me as a daughter... My dad passed away peacefully last month. He had lost his ability to speak. He slept almost all of the time. And yet, whenever someone entered the room he opened his eyes and greeted them with a huge joy filled smile. He did that until the very end. You all gave him that. The unbelievably dedicated Caregivers kept him comfortable and happy during his time with you... The amazing residents laughed with him when he told his jokes and said hello to him as they passed him in the halls. Others prayed with him. Some of you didn't even speak, but patted him on the arm knowingly while he slept in the Great Room. I don't think I will ever stop missing the man that I loved so deeply all of my life. A man whose happiness I wanted to assure until he took his very last breath. With that, I will always be thankful for the small part I played in finding your "Village"... This very special place, for him to spend the end of his life's journey feeling loved. With that, I will always be grateful to God, and I will always be grateful to you. Thank you for Blessing my beloved father, and Thank you for Blessing me.

My mother was a resident until she passed away at 89. The administration, staff, nurses, and aides…read moreare wonderful. It is a lovely facility; the grounds are spacious with walking paths, two gazebos, a patio, and a courtyard. The main floor has small cozy seating areas off the great room (which is lovely for visiting), a library, activities room, and a media room with the TV (most facilities we visited had a TV on all day on the first floor.) Their "beverage and snacks area" is actually a small dining area and kitchen, which was also terrific when we visited. Activities my mother enjoyed: performers who came a few times a week (especially singalongs); Ted Talk and discussion groups; arts & crafts; and physical therapy (because it was in a very nice room with floor to ceiling windows with a nice outside view). And we all loved the holiday "events", especially at Christmas. I highly recommend The Cliffs at Eagle Rock.

While the staff is great to our family member in Reflections for the last 3 years, no one has been…read moremore informative, helpful, and a pure joy to see as part of the nursing staff as Michael has been.at Angela is very helpful and caring and so is Rebecca at the front desk. Our family is not happy about the constant, new owners (3 in 3 + years) and the staff comes and goes like a revolving door! Staff is great but Management at Monarch is not. And they do not take care of their staff or treat them with respect which is Unfortunate! If any more of the staff, especially those above mentioned, leave, we will pull our family member out and stop referring others to Brandywine.

My Mom has been at Brandywine Livingston for almost 3 months and we have been so happy with the…read morecare she has received, the respect they give her and other residents, and the patience they have shown her (she is in Reflections which is the Memory Care), the food (they really do vary the menu and the options are gourmet but not overly fussy), the activities, the responsiveness both to our questions as well to my Mom and it really has exceeded our expectations. It's a lovely place that doesn't feel like an assisted living facility (it feels more like an upscale hotel or a country club but does feel homey) and is well-maintained and clean. The staff is super helpful and has given us great comfort knowing she is well taken care of.

In this place I faced the worse experience. The place isnt organized, staff, nurses, and aids are…read morevery rude and They're so loud and always make fun of patients. Being there, one patient died and they blamed each other, another screamed for help nobody went after certain time to find out he felt. My father was there for therapy, they didn't give his medication on time, they give us actitud when we called for help. My father felt and they didn't have a legal paper for an incident report, the supervisor didn't know employees involved last name. this is the worst place to put your family for care. They're not compassionate of caring, staff are not trained to handle patients.

My family was so happy with the care my sibling received at Family of Care in Montclair. Stella,…read moreSyeed and the physical therapy staff rock. Allison who assisted with laundry and everything else was awesome. The nursing staff was very responsive and extremely kind. And a shoutout to Marion and Ryan as well for always answering my questions. I highly recommend FOC in Montclair. They are awesome!

It has taken me exactly four months to the day my mom died - while in the loving, caring, attentive…read moreand kind care of Carol and her staff at Horizon Manor. I feel blessed we found this facility - although I wish I had found it earlier in our journey to get her comfort care. My mom had the best care and Carol allowed us 24/7 time with our mom - all the while checking in to see if we or, my mom needed anything. There was no hour of the day or night we could not reach Carol or her team. The facility is serene and the setting has a feel of a warm, cozy home. I want to single out, Audrey, Kiki, A.J., Robin, Denise and, of course, Carol. Thank you for welcoming us to your home. We will never forget you!

what a blessing!! we were looking for an assistance for living for our fragile manner and we happen…read moreto find this gem!! carroll and her staff are exceptional!! they loveeeee their job. they love the residents!! my mom arrived in bad shape from amother residence and she is thriving here!! carroll is the best!! the residence is immaculate..there is no foul odor..on tne contrary..the residents rooms are beautifully kept. staff entertain the residents with card games..bingo..singing and they love watching jeopardy!!i highly highly recommend. !

I like to give special thanks to CNA's Serene, Sean and Stephanie Campbell, for their service and…read moreassistance they give to my family member. The facility needs to consider updating the inside and outside of the facility as well as food quality

At Green Hill Senior Living and Rehabilitation, some of the caregivers and therapists were…read morewonderful! Stephanie, a nurse's aide was exceptional. She was kind, caring and extremely efficient in her job duties. We were always thankful and assured good care when she was on duty. The physical therapy team members, especially Joon, worked diligently and compassionately in helping my mother regain strength and mobility. Nurse Alyssa was very patient and caring in administering care to my mother, regularly tending to her bandages and dressing her wounds. Unfortunately, at the time of my mother's stay, Green Hill was understaffed on weekends and holidays. Care on those days was at a minimum.

Outstanding is the service my Dad and family received from The Willows Home For Senior Citizens In…read moreMontclair. My dad had a very active lifestyle. He worked until 78. Involved in the school industry. We never thought of placing our Dad in a retirement facility due to all the negative connotations. It was a true blessing when needed to find a home, we came across The Willows. It is a small retirement home for adults which is what we were looking for so our dad can be given the much needed personal attention. My siblings and I graciously Thank Mrs. Pinto and Ms. Chin for their thoughtfulness, care and attention. This home is not the typical institution like facility. It is a beautiful B&B style home with a very caring staff and no foul odors. It is a private facility with exceptional amenities all inclusive in the monthly rate. I highly recommend anyone needing a home for their love ones to take a tour of The Willows. It is truly a rare gem of a retirement home that caters to your needs.

My mom's been living in Brighton Gardens in West Orange for about 18 months now. She's made some…read moregood friends and the quality of care is very good. Food is pretty good, too. Staff is excellent, and that's the most important part for us. Nursing team is top notch, caring, and professional. Nurse Lisa runs the health-care team and she is easy to work with and has excellent medical judgment. Nurse Julie is also great. If your parent needs a place like this, Brighton Gardens is a good choice, I can whole heartedly recommend them

My mother currently lives in this retirement home, and after a year and a half she is still not…read morecomfortable. We were warned that this is a deficient facility, but were persuaded to come because it is under new administration. Aides wake her up at 6 am, though she needs only one medication per day which could be administered any time. and when she fell recently, the aides took half a day to come to help her. One serious problem is that the staff turns around frequently. Several staff members are long-time employees and get to know residents and care about them. but many are there for short stints, even just for weekends it seems. It makes me wonder if the short stints are a policy to save the company money. I have been in the 'memory care' or Alzheimer's wing, to visit my father with my mother, and there are aides there who ignore pleas for help by residents. Some are attentive and others just call out to feeble and distracted residents to 'sit down!.' We moved my parents to this facility, hoping my mother would count on the professional help that Brighton Gardens brags about in its advertisements and in the recorded message you hear while waiting, and waiting, to be connected to an aide. But I'm afraid we'll have to look for another residence and move them again. For a high price you get low level service and anxiety at Brighton Gardens.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

Incredible!! I live in Maine and my mom is in the hospital in NYC. Stephanie has treated me like…read morefamily advocating for mom to find the proper PT facility. I will be hiring these AMAZING ladies to take care of mom when she returns home. BRAVO!!!

awful, nobody answers phone!…read moreiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii ******************* star

My mom was living at Waterview Nursing Center in Cedar Grove, NJ for 7 years. Because it was only…read more7 minutes away from my home. But I was there everyday. To get decent food for mom was a fight with the kitchen everyday. The quality of the food was horrible. Even the Dietitian agreed with me. Most of the CNA's are lazy. If you asked them to do something they had a bad attitude. It got to the point that I was the topic of conversation during the staff meetings. I wasn't asking for anything that Waterview wasn't mandated to provide their residents. It is clear that if you are a hands on, concerned family member, that asks questions, you are not liked. The Administrator Lisa is a bully and the maintenance guy Adolfo thinks he runs the place (because the Administrator gives him that power). I've complained to Corporate CEO and I was told that they spoke to the Administrator, but all she did was mention it at her staff meeting, stating "they reported me, but as you can see, I am still here. I discharged my mom during the coronavirus outburst, and was give a months worth of expired medication. The medication had expired a year ago. God only knows how long they had been giving mom expired medication. Who else there is getting expired medication? They just care about numbers, not your loved one. I can go on and on about how bad this place is. Please....if you care for your loved one, stay away from this place.