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    The Willows Home For Senior Citizens

    5.0 (1 review)

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    12 years ago

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    The Cliffs at Eagle Rock

    The Cliffs at Eagle Rock

    5.0(2 reviews)
    2.5 mi

    "It truly takes a Village to Care For An Aging Parent."…read more To The Executive Staff ... Front Desk Staff ... Housekeeping Staff... Maintenance Staff ... Activities Staff...Dining Staff... Nursing Staff... Support Staff... Haven Staff... Hospice Staff ... Doctors and Medical Staff... Beauty Salon Staff... Therapists...Priests... Ministers ... Entertainers ... The Wonderful Residents, and The Entire Community of The Cliffs At Eagle Rock ... I wanted to take a moment to thank you for Blessing my Dad during the last Chapter of his life. Like many elderly folks I suspect, my dad didn't want to leave his home. He decided to give your Community a try because the isolation, boredom and loneliness brought on by Covid was very hard for him. He was beginning to decline and get depressed. Three days after dad moved into The Cliffs though, he began telling jokes again. His usual happy demeanor returned. He was participating and enjoying all of the activities, but mostly he began to fall in love with a place filled with warm and welcoming people. Within two weeks he asked me to sell the house he had lived in for 50 plus years. He didn't even feel the need to return to it. He said he "was happier than he ever imagined he could be, with his new home and family." I will never find the words to adequately express what that meant to me as a daughter... My dad passed away peacefully last month. He had lost his ability to speak. He slept almost all of the time. And yet, whenever someone entered the room he opened his eyes and greeted them with a huge joy filled smile. He did that until the very end. You all gave him that. The unbelievably dedicated Caregivers kept him comfortable and happy during his time with you... The amazing residents laughed with him when he told his jokes and said hello to him as they passed him in the halls. Others prayed with him. Some of you didn't even speak, but patted him on the arm knowingly while he slept in the Great Room. I don't think I will ever stop missing the man that I loved so deeply all of my life. A man whose happiness I wanted to assure until he took his very last breath. With that, I will always be thankful for the small part I played in finding your "Village"... This very special place, for him to spend the end of his life's journey feeling loved. With that, I will always be grateful to God, and I will always be grateful to you. Thank you for Blessing my beloved father, and Thank you for Blessing me.

    My mother was a resident until she passed away at 89. The administration, staff, nurses, and aides…read moreare wonderful. It is a lovely facility; the grounds are spacious with walking paths, two gazebos, a patio, and a courtyard. The main floor has small cozy seating areas off the great room (which is lovely for visiting), a library, activities room, and a media room with the TV (most facilities we visited had a TV on all day on the first floor.) Their "beverage and snacks area" is actually a small dining area and kitchen, which was also terrific when we visited. Activities my mother enjoyed: performers who came a few times a week (especially singalongs); Ted Talk and discussion groups; arts & crafts; and physical therapy (because it was in a very nice room with floor to ceiling windows with a nice outside view). And we all loved the holiday "events", especially at Christmas. I highly recommend The Cliffs at Eagle Rock.

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    The Cliffs at Eagle Rock
    The Cliffs at Eagle Rock
    The Cliffs at Eagle Rock

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    Crane's Mill - Crane's Mill in the community of Caldwell

    Crane's Mill

    3.2(26 reviews)
    5.1 mi

    My sister and I spent a week at CM during the last week of October, so we could visit our Auntie…read morewho has been living there for over a year. We were excited to visit her and see where she was living now. And to our pleasant surprise, we found CM to be a beautiful retirement village that catered so well to our Aunt's needs. My Aunt's apartment was so cozy and perfect for her, and what an amazing view she has from her balcony. You're literally looking into a forest of beautiful trees, especially now during the Fall season. And nearby, is another gorgeous view. My sister and I had the privilege of staying in an apartment right on the grounds of CM for guests to those who live there. How convenient that was for all of us. We were impressed with all the staff that my Aunt introduced us to. They were so friendly, attentive and all with a smile. We ate in the formal dining hall once for dinner, and it was so delicious. And we also had lunch one day in the Cafe, which was equally as good. My Aunt is 88 (soon to be 89) years old, but still has a lot of "kick and bounce" in her. And we're so happy she chose CM as her retirement home. We feel she's well taken care of, safe and has everything she needs right there. So thank you, CM, for a wonderful vacation you provided my sister and me. We're looking forward to coming back for another visit next year. And thank you for taking such good care of our Auntie Elaine, too! =)

    My father had a fairly brief stay in nursing home at Crane's Mill from July of 2024 through…read moreOctober of 2024. I waited to write this review so I would be able to reflect more clearly on the experience. Mostly, my father's and my family's time there was not very positive. I am leaving the two stars for those staff members that did treat my father with kindness, compassion and understanding. We decided to put my father on hospice so we could access more daily care and less medical testing ect. However, what we observed is less concern, less care and less compassion. My father's care was not easy as he had little mobility and dementia/delirium the last few weeks was significant. Hospice did provide pharmacological intervention but did not provide much support or communication with the family. Fortunately, my family was able to spend every day with him and provide him with the support required to make him as comfortable as possible. The most disturbing was that my father was placed at the end of the hall and after this daily visit once per shift by the nurse, there was no check- ins by the aides other than the alert bell that he could ring. The thing is when we rang, it was longer then 10 to 15 minutes before anyone would show up and at times it could be 30 to 40 minutes. No aide was stationed outside in the hall, so I spent much of my time searching for help. There were four occasions, I found them on their cell phones in empty rooms. Rarely, did not see supervisors on the floor making periodic checks on both him and staff. Basically, any assistance received other than the bare minimum, was mostly reactive not proactive. I would like to thank the nurse that did sit with him a few times during the end as his anxiety was severe and also the staff members that alerted me when his needs not being met. In the end, an aide assigned to my dad daily was treating me harshly, that I hired a private aide to stay with my father so that I could take a break from what appeared to be passive aggressive cruelty. This aide refused my father his last cup of coffee on his last day telling him the kitchen was closed, as my brother showed up and retrieved a cup in that kitchen. Previously, I did ask supervisor to speak to her but was told, that it was happening. I often wonder how she treated him while I was not present as he was somewhat helpless. Unfortunately, taking care of both my parents, I witnessed other facilities, and it is my opinion as a society, we must do better with the elderly. Working with the elderly and health care is a very difficult job. Owners and administrators must do better providing a caring emotionally and monetary rewarding environment for their staff. The response to these reviews asks the writer to call and discuss. Again, reactive, so I will offer my further input only if it is a proactive response.

    Photos
    Crane's Mill - Casino Night at Crane's Mill

    Casino Night at Crane's Mill

    Crane's Mill - Pickle Ball indoor court

    Pickle Ball indoor court

    Crane's Mill - A five-course dinner is served every evening in the Candleberry Dining Room.

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    A five-course dinner is served every evening in the Candleberry Dining Room.

    The Willows Home For Senior Citizens - retirement_homes - Updated June 2026

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