I came to this branch to deposit a large check into my checking account. As soon as I walked in,…read moresomeone greeted me and directed me to a teller who was able to help right away. The transaction was straightforward and only took a couple of minutes. Everything was handled professionally and efficiently. I don't often need to go inside a bank branch these days, but it's nice to know they're there for those situations where in-person service is still the easiest option.

Do not do business with Chase, Chase Wealth Management or JPMorgan. They are completely…read moreincompetent at every level bordering on criminal. I would be happy to elaborate. You have been warned.

I stop here for my banking needs here and there. However, my review is for the amazing help I…read morereceived at the branch today. I have had a lot of paperwork lately due to a few complicated matters. I needed something notarized in a hurry and was assisted right away. Kelly was informative, helpful and friendly. She treated me like a person, not just a customer. We were able to get through the paperwork pretty quick and then I was on my way. She was the epitome of perfect customer service! I'll keep going back to this location.

In these economic times, I already know a bank isn't going to pay me any interest so I look for…read morelittle things like: Free Checking Alot of locations No Fee ATMs for their customers Nice tellers when I go inside or use the drive thru Good hours A mobile APP (which I can use for most of my banking) An uncomplicated website. The Tosa branch is right down the street from me and they get a thumbs up for all of these things.

I have been with BLM for almost 20 years. I recently was the victim of fraud and BLM and their…read moreaccount person accused me of the fraud. This happened to me at my other bank as well but they knew right away about this type of fraud and were very good about it. How do you justify sitting in the middle of the lobby telling a 20 year customer that they probably committed this crime themself. I wanted to give a 0 rating but had to pick one.

All around a very great bank for your personal or business needs. Lobby and drivethru hours are…read moreconvenient especially with the late hours on Fridays and a full morning on Saturdays. Bank of Lake Mills is a local bank that combines all of the best attributes of a smaller bank with the sophistication of a larger institution. You are recognized when you come through the door, and employees are always friendly. questions and help can be obtained easily in person or on the phone. Online banking is available and convenient and straightforward. There is typically alot less hassle and paperwork for loans on homes and businesses. Definitely a great business partner at either the Main location in Lake Mills or the Watertown branch.

I love Educators Credit Union but this is one of those locations that has partially automated and I…read morejust don't see the point to remote tellers on screens. Same helpful, friendly, competent Educators tellers but at some other location so I have to figure out how to use the virtual interface. This is not more efficient on my end of the transaction, and it's alienating. I suppose it would be safer in this pandemic, however in order to be able to help customers use the virtual tellers, there has to be a live greeter-assistant who is, again, very helpful, friendly, and competent, but this just isn't optimal from the middle-aged customer perspective. There's also a live banking specialist for the more complicated stuff, who I didn't need to consult but I would assume another well trained, excellent ECU employee. Anyone remember "THX 1138?" My interaction reminded me of the confession scene: https://www.youtube.com/watch?v=U0YkPnwoYyE.

They are a great group of girls that are willing to help clients! As a client and an employee, it…read moreis a great community bank that cares about all clients.

I have been using PyraMax Bank for many years and sing nothing but praise!…read more Their Service, Friendliness, and Employee Attitudes are excellent and their staff will go out of their way to handle situations that do arise from time to time. If personal service is important to you and you have become tired of the Mega banks or Wanna be Mega banks then give PryaMax a try. You will not be sorry! It is nice to be a name\person again instead of a number....

I needed to help my mom with some simple banking, and they were less than accommodating, and it was…read moreextremely disappointing. My mom had some health concerns and can only be out for so long. I called back politely to explain the disappointments I had in the staffs lack of professionalism. However I had a fantastic experience at the Lake Geneva, Associated Bank, however, and would gladly go back there any time I had more banking to do. Thank you, Lindsey.

Update: I appreciate a business that is active in a small community. It is nice to see that they…read moreaim to support small businesses. Thank you, Robert.

Excellent service I've been with them for almost 6 years and never had any issues …read more The employees have always been pleasant and helpful .

We have worked with Jennifer's agency for many years. She has always been very responsive and has…read moretreated us with excellent customer service. When we have had to submit claims or work with other people's insurance, she and her office have been great. She doesn't try to sell us more than what we need yet always gives us options for coverage. Glad to have her as our agent.