Josh the owner of Wave Electric was very professional and explained the whole process of adding additional solar panels. I contacted Wave Electric because of a family member satisfaction when they ordered new solar panels. I was completely dissatisfied with the customer service provided by Semper Energy when they installed a solar battery.The company installed 10 additional panels in around 3 hours. Josh installed the app and explained how to effectively use it to monitor the panels and the battery. I am so pleased and would highly recommend the company. As a senior citizen he was very patient in explaining everything to me. read more

Stay away from this company at any cost! $373 to fix a wall switch (less than 1/2 hour labor) This is my experience with this company... I called the Wave Electric Company on Thursday March 7, 2024 to request a service to fix a problem with a light switch in my house. The company receptionist (Kim) explained that there will be a charge of $89 to dispatch a technician to look into the problem. She also mentioned that if repair is required then there would be a time and materials charge. The technician showed up on Friday March 8, 2024 and fixed the problem (tighten a loose wire and replacing a single pole wall switch) without giving me an estimate. Neither the company receptionist nor the technician ever mentioned that there will be a diagnostic charge in the amount of $285. The technician brought the diagnostic charge to my attention after he completed the repair. The repair took him less than 1/2 hour. I disagreed with the bill and asked him to have the office call me. I then contacted the office and explained that it is outrageous to charge me $373 to fix a wall switch which took less than 1/2 hour and hence I disputed the diagnostic charge and requested a corrected bill to be sent to me so that I can pay my bill. I suggested the corrected bill should include: - Dispatch / providing repair cost fee - $89 - Repair cost (1/2 hour labor cost) - Materials (1 single pole wall switch) The Wave electric company receptionist refused to listen to my concern and she hanged up on me. I decided to pay the bill when I receive a paper bill in the mail and then file a complaint with the Monmouth Small Claims court to dispute the diagnostic charge. read more

In addition to overcharging for a nominal service, they lured me in with some bogus "wave club membership," which presumably provides discounts on future services for a monthly fee. Then they mangled the billing on their end and hectored me incessantly for five months with a barrage of phone calls, emails, and texts. All to recover $60 for a membership I never used. Suffice to say I don't think they'll be franchising anytime soon... I really wish I had read these reviews before calling them. There are far better options out there. AVOID! read more

This person no showed and didn't contact me on on a scheduled appointment. When I called to ask why they said that they can "maybe" come back next Wednesday. Extremely unprofessional and DO NOT recommend. What a sad way to run a business read more

Overcharge for service and very sloppy work. I have a huge hole in the ceiling from putting the ceiling fan in the wrong place, they ripped up the plywood and insulation in the attic, and there are holes around most of the light switches they installed. Its one thing to be sloppy and make mistakes. And entirely another thing to not correct those mistakes read more

wave electric is a rip off ! they overcharge you for everything .,and inflate costs to you if they think you can afford to pay high prices. Simple fixes are billed as if major work was done. read more

Wave Electric's electrician, Frank J., Arrived wearing a mask, which was a solid touch. He did a professional job repairing our power surge fried lighting fixtures, and he was knowledgeable and courteous. He seems to be an all around nice guy and a credit to his employer. read more

7/16/19- Requested for some information on their website. Got a call back from a rude girl around 3:25pm asked for my zip code and hung up on me extremely rude. i tried calling back a few times thinking we got disconnected and never answered or called me back. They should fire that receptionist extremely rude. read more

Crooks. Wave overcharges by 2 to 3x. Had an outlet installed 3 feet above an existing outlet for over $300.00. Young guy was super cool who stopped by, it took him maybe 30 minutes. I thought the price seemed high, and I need another outlet done so I got some estimates. Three other licensed, respected, local electricians charge $100-165 for the same job that Wave charged me over $300 for. I began comparing the rest of the job estimates that Wave left me with and they seem to overcharge by up to 3 times the going rate. read more

Had a small (34") baseboard heater that wasn't working. Called Wave Electric, who I've never used before, and was told there is a $29.99 charge for the visit then the technician would give me an estimate. Ok, fine. As soon as he walked in the door the technician glanced at the heater and quoted $255.00. I asked how he could give an estimate so quickly without knowing if the problem was the heater, the circuit breaker, or the thermostat? He said the pricing was based on it being one appliance. (Couldn't they have given me that quote over the phone?) I agreed and the technician spent a little over an hour testing where the issue was, then told me it was the heater. He said he could get the heater or I could, but it would be cheaper if I bought it and called them to do the work. He wrote down the model number of the unit I had so I could buy the same one, and quoted $293.00 for the work. I asked why it was costing more to simply take the old 34" heater off the wall and install the new one than it cost for the diagnostics? He said the job was tougher than it looked. He showed me where there may be wires running behind the baseboard trim that could be hard to reach and things may not line up, etc so it could take a lot of time. So again I agreed. I bought the unit and made an appt to have it installed. The same technician arrived - and was finished in 20 minutes! He told me the job was easier because I bought the same model. Well of course I did - he knew that upfront - he gave me the model number! So it wasn't as tough as thought but it was still costing the original estimate of $293.00. He said I had to take into account that the price also includes travel time. Well, wouldn't the first visit have taken travel time into account too? At the end of the day I paid $293 for 20 minutes of work after paying $255 for 60 + minutes of work on the first visit. I wouldn't even mind the cost if the estimates didn't seem so capricious. Overall, I found the telephone staff, the owner and the technician very friendly, courteous and professional. I wish I could use them again but the seemingly inconsistencies in pricing left too bad a taste in my mouth. read more

Very happy with Wave. They have become our go to electric company. They are prompt to address issues. I feel that the rates are reasonable and their staff seem to take pride in their work. read more

Too expensive. Shop around before accepting their prices. They charged $650 to replace a bathroom fan.

Very happy with their service!! I needed a chandelier and some new circuits ran and the guy they sent over was great!! When he walked in he laid down a carpet, I was confused at first, and then he put on these shoe covers..Wow, extremely happy. Everything was cleaned up and looked great. Definitely look forward to doing business with them in the future read more

Don't use these guys for cheaper quick fixes, if you are having a lot of work done I can see it being worth it. Cost 52.00 just to have them come out (which is fine, completely understand time is money and this is a common practice) but the guy looked at our fuse box for about six seconds and came up with an estimate of over 290 just to do a diagnostic test, completely unreal. read more

DO NOT TRUST! Company is trying to charge me a $52 consultation fee, threatened me to send to collection! QUOTED over $1000 for chandelier installation when another electrican quoted $600 for the same job with _no consultation fee! This company SCAMS innocent people of money and grossly overcharges 40% for services. GET AS FAR AWAY from this company as possible! I contacted this company for a quote to install a chandelier, and I talked to man, and they sent out an electrician who quoted me over $1000 to install a chandelier, then he asked me to pay a $52 consultation fee! I told them that nobody told me that there was going to be such a fee, let alone $52! I'm positive because had I known, I would _never have gone with this company. I asked them to play to me the recording of the conversation. On this recording the man mumbled and garbled about the fee at the very beginning of a very long sentence and at the end. It was _not clear at all. What kind of company garbles and quickly glosses over charges? I told the woman on the phone that this fast-talking man garbled and mumbled very fast and that it could NOT BE HEARD AT ALL! It took several hearings to even make out the sentence. And Notice that as of today (8/21) ALL OVER their website there is absolutely NO MENTION *WHATSOEVER of a $52 (!) onsite consultation fee. Then they threatened to send it to collection! This is unethical, poor business practice! He also quoted me over $1000 to install a chandelier. Another electrican came out, did _not charge any consultation fee and quoted me $600 for the same job (!) DO NOT TRUST THIS COMPANY! They hide the exorbitant consultation fee and grossly over-quoted me by 40% for a job another electrician would do for far less. Have to Agree with other reviewer: "Crooks" is right. Had the same experience. read more

The company was very professional and the tech who came out was absolutely wonderful. The issue that I had is they told me there would be a $49.00 minimum house call which I thought was fair enough. When the tech got to my house, however, he told me that it would be $364.00 to check all of the circuits and fix my issue. Mind you this is before he really looked at anything. This issue wound up being that one of my outlets had a screw loose. It took him a total of 5 minutes to fix and he did not use any equipment aside from a sensor to see if power was being recived in my outlets. It just doesn't seem fair to charge me $364.00 to tighten a screw. As far as I'm concerned lesson learned, do more reaserch on YouTube. read more

Nate did an outstanding job in helping us move into our new home. We had several electrical issues as well as a myriad of lights and ceiling fans that needed to be replaced and installed. A quality and timely job by Wave. read more