Rich & Monica are a dream! Amazing service & very proactive with my annual policy review saving me…read morethousands of dollars! HIGHLY RECOMMENDED!

The minute I was ready to sign with them, the prices changed and they told me I took too long. The…read morefemale I spoke with was rude numerous times. I feel lucky that I dodged using them as insurance agents.

Worst company that I have ever dealt with. They did not have our companies best interesting in mind…read more- they did what was easiest for them and the least amount of work possible. Not good recommendations for health care - in fact recommendations that were made would have cost our company 20%-40% increases where I found similar plans to our current health care that saved our company money, poor communication and even enrolled our company in the incorrect health plan and then did nothing about it. I would not recommend them at all!!!

We have had our personal insurance here since 2020. Several weeks ago I asked for quotes with…read moresimilar coverage. I was given some education about the market space right now, which is tough, I admit. I subsequently asked for quotes from all carriers regardless of deductible amounts/coverage changes/etc so that I could make my own informed decision about how much risk I wanted to assume versus premium charged. Stephanie was quick to respond with reasoning as to why she didn't recommend doing that. I continued to ask for the information and she continued to respond without providing it. I finally called and spoke with Rochelle who understood my position and apologized, but said they do not want to be sued in the event of a claim and that providing the quotes would take too much time for them so she suggested I look for another agent. I suspect I'm ultimately likely to remain with my current carrier, but wanted to evaluate everything before deciding. The agency unfortunately was more interested in covering themselves than my needs as a consumer. I can't imagine they would ever go to the mat for me in a catastrophic situation, so I'll be looking for a new agency.

Colling handles all of my insurance needs. I have had nothing but positive interactions with any…read moreand all of the staff and I am very satisfied with their service and current prices. They don't currently charge any broker fees or any hidden fees. I am very confident with our relationship and have faith that my agent is checking my policies annually and taking care of us properly.

Our company did business with Colling Insurance Services for 11 years and we were generally happy…read more Trouble started when the owner seemed to stop paying attention. Our account was passed off and the owner seemed to be around less and less. It became difficult to get straight answers. It became difficult to obtain timely answers and responses. The last straw was when I received three "different" quotes for our worker's compensation insurance supposedly giving us a: a discount b: price with a small deductible and c: with a larger deductible- problem was the price broken down into payments was exactly the same for all three quotes. And the tiny discount didn't carry over to any of the ones with deductibles. When this was brought to the owners attention he claimed to not see the problem. Not sure why that was but I can speculate. Whatever the reason my trust in this company plummeted. I went out on my own to find worker's compensation insurance and save us over $1000.00. Because I lost faith in this agency I asked them to remove themselves as our agent from our liability and commercial auto insurance. Which they did but then they seem to have taken it a step further and canceled our insurance effective 8-4-15. Our insurance carrier just got around to notifying us of the cancellation. Which means that we were not covered for over a month. Trust was an issue before but this is completely unforgivable! GO ANYWHERE ELSE!!!

Had a bad experience. Was lied too when they told me my policy would be able to be transferred. The…read moreagency then refused to cancel my policy when I requested, and I was overcharged for two years. Avoid these liars.

I have been working with Sid for several years now. He has my auto, home, and business policies…read more It has been an absolute pleasure working with him and his team. They are intuitive about anticipating any of my insurance needs. Also, They are very prompt about responding any questions I might have. A quick responsive time is a unique quality for businesses nowadays. I highly recommend them!

Been with this company for 18 years. Apparently bought out and service is terrible!! Say they will…read morecall you back. Pass you around with no results after a week. Avoid at all costs. Currently looking for a new broker.

Have worked extensively with Karen Steinmark and Scot Humrich at Trust Hall over the past few years…read moreand I give them very high marks for integrity and service. As a broker, Trust Hall tracks and monitors what's happening with all the major carriers. Since the economy turned in 2008, many carriers have been stripping down their policies or making it more difficult to file successful claims - this is exactly the kind of information that Karen and Scot track and share with their clients. For a long time, insurance was a commodity - coverages were similar and price was a determining factor. Today, the insurance business is going through radical changes and consumers must do their homework. That's where Trust Hall shines, and that's why I recommend them whenever I have the opportunity.

I have used Paula Quinney for several years for my Homeowners and Auto Policy. She has always been…read morevery responsive to any request and helpful. She even called to let me know the carrier was showing that I had missed several payments. We had auto deductions already set up and it ended up not being a problem at all. I appreciated her calling to make sure were OK. Thanks Paula

I don't know about the other reviews here, but CoWest handles all of our commercial insurance…read moreneeds. We have numerous policies for all of our business and real estate needs. We have worked with Stacie, Erin and Jim and ALL have been absolutely wonderful! They've been attentive and detail oriented. Would absolutely refer anyone to them!

The company was better overall many many years ago as Fox Insurance. Something seemed to change…read moretowards the end of Fox Insurance and definitely when it became Webtec. The availability and efficiency of agents and staff declined, knowledge wasn't as obvious, and agents seemed to be out a lot more. Covid and at home working could be one of the reasons. I made a change and found an agent who cares about what he does and supports my family's insurance needs with knowledge in home, car insurance and it's a breath of fresh air. I would recommend some house cleaning and improvement on agent availability or coverage while they are gone, in-depth knowledge refresher and supporting clients with payments options, types of insurance protection and quick turnaround so people aren't left fumbling or waiting to hear back putting clients at risk and with insurance for too long.

The word that comes to mind is formidable! I have…read morecontinuously received succinct and immediate responses to any and all of my questions and requests. My representative seems able to 'read' my needs before I know what they are. I feel very supported without any judgement, in any way, when I ask many repetitive questions or make mistakes as I navigate my family's auto insurance needs throughout our changes of automobiles, address, states, and claims. My representative's attention and efficiency are formidable!

The people here are not only very knowledgeable, they'll also work with you to help fit your…read moreinsurance needs within your lifestyle and budget. They're friendly, personable, recognize you when you walk in the door, and check in occasionally to make sure you're happy.

I've had car, homeowners and umbrella with them for more than a decade. They've been completely…read morehonest, helpful with any questions I had, and periodically review my policies to keep them current. (They just found a way to CUT my premium by lowering or eliminating coverage I no longer needed.) And when hail clobbered my car last year, their follow-up, and check, was super-fast. Highly recommended.