One employee = 5 stars…read more Walking in, created by Janie from the register. The store is a little dark. Doesn't bother me. Clean but a dash neglected. Looks like they have enough people to keep it stocked but not completely tidy during the rush. Found my items. Janie checked me out. She was wonderful. Sweet, genuine, and bantered with me while efficiently checking me out. Customer service will now be measured against a Janie scale in my mind. Solid Walgreens

I don't know how they're so busy or are even allowed to stay open. They have the worst service…read more Can barely get a hold of anyone & when I do, they can barely manage all that's going on & my matters never get resolved. I tried to transfer a script here from my preferred Walmart 42 because they were out of stock & Walgreens just lost the script. I don't have time to be on hold for 20 minutes, then never have my script filled & have to call again. Then Just to wait in line for another 20+ minutes. Terrible customer service every time I have to go here. I avoid it at all costs but I only go because it's my closest location but I dread it every time! It's been years like this. They need management or something!!!

I really wish I could give absolutely zero stars…read more Absolutely shockingly bad customer service in the drive through. Workers were mocking customers and the wait was ridiculously long. They have no organization. All the staff at this time were women and they were insolent, rude, disrespectful and didn't look interested in helping or interested in actually working at this location, especially what it looked like, was the lead pharmacist in the white coat. She was extremely rude and was seen mocking a customer. The woman in front of me was also complaining about customer service, will not return.

Terrible customer service. Pharmacy techs and pharmacist have been caught in lies multiple times…read more There's no accountability from their corporate overhead.

If you want a pharmacy who's computers NEVER work and you have to wait forever, you've found the…read moreright one.

The pharmacy staff are completely incompetent. You couldn't pay me to return to this place…read more Absolutely ridiculous.

I've lived all over the US and if this isn't the worst Walgreen's, then it's pretty damn close. I…read moremoved here and gave them two chances to earn my business. Prior to even needing a refill I brought a list of all our prescriptions with insurance documentation. First encounter, I waited more than 30 minutes to pick-up a RX that had been phoned in 6 hours earlier. They had no record. (I am SURE the doctor had transmitted it). Second occasion, again nearly a half hour wait to pick up RX refill for my wife. Was told the Rx was going to be over $200! Said, we have insurance with a co-pay of ZERO. Was told her insurance info wasn't in the system and if I wanted it I needed to pay the $200. Very, very unhelpful. That's why we go to Wal Mart...no hassle, notification and personable staff.

Came in last night with an unusual need and the cashier and clerk name Amy were truly lifesavers,…read morethey were very helpful and jumped right in, thank you ladies for taking the time to help me, you both are weather world needs more of. Blessings to you, Walgreens you are so lucky for the 2 employees.

Having the quantities of prescriptions for a one month supply would be a good start. Now I get to…read morego back in a week to get the rest. The pharmacist is not the friendliest.

I would give ZERO STARS if I could. Very very very poor customer service!!!! Can't call pharmacy…read morethey won't answer the phone!!!!!

I am so very disappointed with this pharmacy. I have been using this pharmacy since years ago when…read moremy original pharmacy, Rite Aid, went out of business in my area. This Walgreens used to provide excellent service; however, over the last 6 - 8 months their service has been absolutely ridiculous! As the primary caregiver for both my parents, I am having to fill prescriptions more frequently. For the last several months, I have had to deal with prescriptions being canceled without notification, critical prescriptions taking 5 - 7 days to be filled, and most recently, very rude and non-empathetic customer service not to mention that they have also hung up on me several times in the midst of discussions regarding issues about the prescriptions. I am very frustrated and will most likely take my business elsewhere. I don't know if they are understaffed in the pharmacy department or what the problem is but they need to DO BETTER!

Terribly rude, arrogant and inefficient staff. Im stunned at how blatantly rude they are. They have…read morefailed numerous times to refill prescriptions that are on reorder. Today in the drive through they told me they had no time to fill my prescription while I waited as there were people waiting ahead of me. I parked my car and went inside and this is what I found. Not a single person. Another woman from the pharmacy saw me standing at the counter and when I told her I needed to get a prescription, she also told me they didn't have time they are too busy and I have to come back later. Then she said "We aren't a fast food restaurant you know." They deserve a minus 10.

The staff here is great! Always helpful and friendly and actually WANTING to help! Never an…read moreattitude or lazy service when coming to this location. Rare in this day and age of dying customer service!

Was here Monday to fill a prescription. Came back Wednesday to pick up and it wasn't ready yet. So…read moreI asked again to have it filled. Explained that I understand my insurance doesn't cover it and said I will be back Friday. 10:30 Friday I return to pick up and it still hasn't been filled. Now I am being told that they do not know if they have it in stock. The pharmacist writes down my phone number and says he will call me in an hour or two. He didn't. I drive up here again three hours later and it still hasn't been filled. An employee presses a couple button and says to the pharmacist "we have one hundred and thirty in stock". Then I am told "we do have them in stock but we are closing for lunch you will have to come back at 2:30". There is a sign on the drive through window saying that the drive though is closed due to short staff. Meanwhile there were 4-5 pharmacy customers on hold according to there phone intercom. I understand being short handed. There is nobody to man the drive through, close it. There isn't enough people to handle every caller, by answering the phone constantly the people who are here get bogged down and cannot do the job in front of them, ok don't answer it. Now you can focus on the customers standing at the counter and they will receive your full attention. If that's what it takes Great!! But I have stood at your counter four times this week my needs have gone unaddressed and you just turned me away again because my medicine was interfering with your lunch break.

This is one of the closest CVS near home, so I usually get my prescription and small pharmacy items…read moreat this location. My overall experience at this location is fairy average. I've had visited better and cleaner CVS locations than this location before. However, it's pretty conveniently located in the corner of Aversboro Road and Timber Drive. The inside feels slightly unorganized, but you can pretty much find everything you need here. I actually LOVE their self checkout stations because sometimes I don't want to interact with anyone when I'm buying something at CVS. Pharmacy section can be slow at times, but I usually have a good experience with the staff there. This location is much more convenient than the ones inside Target (there are 2 off on Timber Drive), so this will continue to be my go-to CVS :)

I needed to refill my dog's prescription. My vet mentioned CVS could fill it so I asked them, in…read moreperson, and they confirmed they would fill this prescription specifically. CVS is 2 minutes from my house and the vet is 30, so sure. But they had to special order it. It took a week. When it came in they texted me I could come pick it up. So far, so good. I get there and the pharmacist is standing there with the bottle in his hands and proceeds to tell me they can't "dispense" the meds because it is a non human, pet only drug. They won't sell it to me. Really? You couldn't tell me that a week ago when I asked? They're literally messing with the health of my dog. Never going back.

Not sure if it was a select individual or the way the entire staff operates this way, from my…read morefamilies interaction with the staff and an employee's husband today, they are extremely rude and full of lies. My wife was in the area taking our son to Snapkick and daughter to Christy's Dance. After karate class my wife called me and sat in the car blocked for nearly 30 minutes before walking to salon to ask if they knew who's truck had her blocked in. An employee laughed and said it was her husbands truck who was in the salon and she wasn't going to move it. When he proceeded to finally come out side and move it he was rude and lying to my wife about how he was there for only a couple of minutes. He also proceeded to lecture my wife about parking in salon only parking. At the time of this post there is no sign in the parking lot saying salon only parking. I was on the phone the entire time listening to these "nice and honest people" be disrespectful to my wife. Upon calling the salon myself to speak to the a manager, she laughed about the whole situation saying it was unfortunate and prolly shouldn't have happened. After telling her I plan to park there every time I am in the parking lot going forward, she tried telling me two wrongs don't make a right. From there I made it clear being disrespectful to my wife will not making anything right before getting hung up on.

I had been to this shop since last February but my hairdresser left the area. Carmon owns the shop…read moreand knew how I liked my hair so I went to see her today. Showed her a picture and she knew right away how I wanted my hair done. Great shop and Carmon is a great gal to do hair. This is a fun place for sure. Hard to do hair perfect the first time but Carmon did!

Just spent $30 for a dozen donuts. The sign said two for three dollars. On closer inspection, it…read morewas between 4 and 7 PM for some strange reason. I will be returning my Sheetz card with a terse note. I will never stop at another Sheetz again. This is deceptive business practice! It only gives you an option for one star. Otherwise they would get nothing.

I asked for a Oreo milkshake & they clearly did not blend my MILKSHAKE into what it was supposed to…read morebe. Half of my milkshake was complete Ice cubes and Oreo chunks !