Just don't come here . If you do , don't buy a membership. You need to continue to pay for 30 days (which ends up being two monthly treatments if you cancel after the day you were charged) and then they do not tell you that you need to use your credit within a certain time frame before they take it all. Lost several hundred dollars in credit that I was planning to use for products around the holidays . Go anywhere else . Why would you take away credit , absolutely ridiculous. Tell people when they cancel a membership , don't just say "it was in the contract" you signed several years ago ... read more

Love this spot so much! Christie does my brows and bikini wax every time I am in town and I'm always loving them more than when I go to my spot in Los Angeles. Wish I could go to her exclusively but not in Dallas often. If you're out there, definitely try her! She will change your life. read more

Will never go to the Chandler location, nor speak highly of it! Don't know how I got a membership there, but they took $60 out of my bank account monthly. Then when I didn't spend it in a certain timeframe, they were closing it and were going to keep my money.. for what reason they thought the bay should be entitled to my money I have no clue! DONT DO A MEMBERSHIP THERE!! Plus, they take forever to do a full bikini wax.. it takes forever. It's not a good job, and the way they have you lay is ridiculous. It doesn't work! so I wasn't going there and then they threatened to take my money for no reason! I didn't want to go back .. so I decided I would just buy some product there. Lol they don't post their prices! it's ridiculous. You have to ask him to look up each thing while I had $279 that I had spend or they would take the money! The girl at the desk kept asking me what's your phone number? What's your phone number? I said it doesn't matter matter just want the prices of these items, and that went on and on finally gave her my number which was stupid because all they do is increase the amount they charge you for their products. I feel they are very unethical and how they run their business. It's their way or no way. Plus if you want to dispute something you have to do it in writing so I sent a letter certified return receipt ! So that I could make sure they got it, As I don't trust them! Well I guess they don't figure they have to do or follow the same rules that they make up because they sent it to an old email address. I never got anything. So I started calling they don't take calls. You can leave a message with the receptionist that doesn't mean you're gonna get a call back and I never did. They sent something to that old email address... horrible customer service! All I can say, is bad business ethics ! I really should've gone to the attorney general about them but I really don't want to waste any more time on that company! I'm sure they'll never even contact me even when they see this ! But I have nothing to say about them!! read more

Service 10/10 and Liliana at the Dallas north location is great!!! Definitely recommend !

I first came in a month ago to get my legs waxed for the firsy time ever. Chyna wasy cerologist and she was so professional and nice! I was worried it would hurt too much, but it was like a bandaid being pulled off. it didn't really hurt and Chyna made sure to check in with me to see if i was comfortable. I just had my second appointment to get ready for spring! Ask for Chyna! she's the best! read more

I've been coming here for years and seeing Christie for all my waxing needs. She always does a great job (quick, painless, gets every hair!), but her friendliness is really what sets her apart. She always makes me feel comfortable, cared for and we have the best chats during appointments. Can't recommend her enough! read more

Highly recommend Madison for all your waxing needs! she's always so nice and professional!

I've been coming here for a while now! Celeste is my go to person and is quick, clean and efficient. She's such a pleasure with a sweet personality. Highly recommend! read more

Allison is the best! From waxing to eyelash lifts she never disappoints! I think I have been seeing her exclusively now for 8 years!

COVID-19 Vaccinated Review: After your first visit, expect to pay about $80 (tax and tip included) for a Brazilian wax. Some reviews mention a "strict no-tipping policy," but that's no longer the case. They do ask for tip when you're checking out (in the same way that restaurants do, where you just add it to your bill). On my second visit, I walked 10 minutes prior to my appointment and stood in the reception area for about 5 minutes before someone walked up to the desk and apologized for the wait. It was really bizarre. I then was told to wait outside the suite, which I did. At the time of my appointment, my cerologist opened the door and called back a different client. I didn't realize this had happened because I was seated in the chair they'd provided with my back to the door. About 15 minutes after my scheduled appointment time, I walked back in to see what was going on. They were clearly in a panic and told me that my cerologist had called back the wrong client. However, they had not bothered to inform me of this until I came in to ask what was taking so long. A few other facts: it was my 35th birthday, and I had a pretty tight schedule approaching the dinner hour. The delay was VERY stressful on a day that should have just been relaxing. They set me up with another cerologist (Christie), who was phenomenal and got me out of there on time despite the late start. So, three stars for Christie, and zero stars for every other aspect of this visit. read more

Allison S always provides great service and is super friendly! She always makes you feel comfortable and works with your schedule. I like the vibe of her room and just her energy. Please book your appointments with her! read more

My cerologist is Allison S. She's quite honestly the best. I live about an hour away and I'd still rather drive to have her take care of me than go anywhere else. read more

I loved this place and would highly recommend to anyone. When something came up in my day, my originally scheduled appointment time no longer worked, so I called to reschedule and they were willing to reschedule me last minute for the following day. I asked if they could call me if anything earlier in the day became free due to cancellations, and they called the morning of my appointment and were able to get me in earlier. When I arrived, I was greeted cheerfully by Vanessa and while walking into my room for my appointment, I could hear people laughing and talking as I was passing their room, so I knew this was going to be a great experience from the start. I had an appointment with Vanessa for a Brazilian wax and she was amazing! She made it as painless as possible and made me feel comfortable; we talked and laughed throughout the whole appointment. She was awesome! I got 20% off my wax because I was a first time customer, and then they gave me a scratch off and I won 15% off one of their products such as sugar scrubs, masks, makeup, etc (the sugar scrubs all smelled amazing, but I just recently purchased one). I bought the Waxing the City Dry Body Oil and I can't wait to try it. Overall, a great experience; highly recommend Vanessa and Waxing the City services! read more

Very competent staff and comfortable atmosphere. Celeste made it a relatively painless experience.

Crystal is an amazing cerologist and I followed her from a previous location of WTC to here because she is just that good. Like anyone else that never had a Brazillian before, I was nervous about my first appointment. But Crystal made the process easy and she really knows the correct techniques - to wax gently but effectively. Other cerologists go way too fast and miss to pluck every little strand. Crystal, on the other hand, is super detail-oriented and makes you feel brand new every time. I'm very meticulous myself and she passes my standards. I remember after our first session feeling so smooth and that's when my hair follicles were the most stubborn. Now I'm 2 years into Brazillian and can't imagine having it done by anyone else but her. She and I also have amazing conversations which are bonuses. I highly recommend her and the staff members at this WTC! read more

Allison is the best! Will never go to anyone else! She's a true professional and makes me look good!

OMG! Allison is a 10 out of a 10! I went in today to get waxed and when I'm saying it was a great it was GREAT!!!! she made me feel at ease. The actual wax service was extremely smooth- no pun intended! lol seriously go see Allison ! read more

Waxing the city is a 5 star experience from start to finish. Booking is simple and can be done online or over the phone. I've chosen my aesthetician randomly each time and they've all been wonderful, professional, friendly, and gentle. The wax formula is such that there is no painful skin tugging! They offer plenty of top notch complimentary prep products prior to your wax appointment. The first service is heavily discounted and any following bookings are affordable priced. read more

Friendly employees, excellent cleanliness, detail-oriented service, and to top it all off...online booking. I'm a loyal customer! I've been coming to Waxing in the City monthly for over a year, and I highly recommend their services. First: parking & finding the place. Set your GPS to direct you to the UPS Store that's on Luther Lane. Park right there (or as nearby as possible). There are some glass doors between the shoe store and the cafe. Walk through those, head upstairs, and Waxing The City is right there! I recommend planning to arrive at least 10 minutes before your appointment time, because sometimes parking can be a nightmare in that area. I found Waxing The City as I was looking for a business that used hard wax instead of soft, strip wax or sugars to remove hair. I was surprised to find only a few venues in Dallas that do this. I also wanted a place where the aestheticians are professionals and are given the appropriate time to work, rather than rushed through each wax to churn clients. Finally, I wanted a place I felt comfortable in. Waxing the City passes on all of this criteria! The best part of all is that you can book your appointments online (and appointments are certainly required here). No more awkward phone conversations. I found a aesthetician I loved and booked all my appointments with her for six months in one sitting. The online portal allows you to rebook, making it really simple to copy a previous appointment. And they also keep your credit card on file, so when I check out they never even need to see my card. Very convenient! It's a plus, of course, if you can find an aesthetician you really click with. The one I loved recently left, and now I'm kicking myself for having signed up for the Black Book program (where you pay in advance for 12 services). Everyone I've had an appointment with has been pleasant, but I just enjoy having some consistency in my life! I've read a lot in other Yelp reviews about a "no tipping policy" but ever since I've been going to Waxing The City (since July 2015), I have heard nothing about it and I've always been asked if I wanted to leave a tip. In fact, on my most recent visit, there was even a gratuity chart placed at the front desk. I would absolutely recommend this business to someone looking for a very professional waxing environment, and you don't mind paying the extra cost for it. read more

Waxing The City - Gratuity guide posted at front desk. - Waxing Near Me - Dallas, Texas

I've been seeing Allison at WTC for years and I've always had top quality service. The customer service and professionalism from both Allison and the staff is always superior. The atmosphere of the WTC studios are great and welcoming, a very relaxing vibe. 10/10 would recommend! read more

I can't recommend this place enough! After researching a few waxing places in the area I landed on this one mainly because of another reviewer who commented on Celeste in specific so I booked with her as well. She made me feel extremely comfortable and her technique made the whole Brazilian process easy. Not only did she make it as pain free as possible but she was extremely detailed going back knocker spots with a tweezer. We talked the whole time and she gave great product recommendations as well. She also tinted my brows and they were perfect. I've been to another place and they went way too dark but Celeste understood that dark skin doesn't necessarily translate to pitch black tint. I highly recommend Celeste!! read more

Always a great wax experience with Christie! 10/10. Clean facility, efficient services, and everyone is so nice!

Christie is the best cerologist!! She is so friendly and incredible at her job! I go back to her every single time and always have a great experience! read more

Angies has done an amazing job with my wax, and she is so nice and sweet and always makes you feel comfortable!

I love Allison. she has been doing my brows for years and will always be my girl.

Waxing The City is the only place I go for my Brazilian wax. Christie Overton is my go-to cerologist, I schedule all my appointments around her schedule - she is THE BEST! I have been going to Christie since I was in college (so 10+ years now) and I will follow her wherever she goes, truly. She's an amazing person and the best in her profession, a true gem! If you can book with her, do, you won't regret it!! I even paused my appointments while she was on maternity leave because I only trust her! read more

Allison is wonderful and helpful. She is professional and understanding. Love how she does my eyebrows.

Love Allison at Waxing the City! She's the only person I'll let touch my brows as she is hands down the best!!

Chyna the specialist here that worked on my mens eye brows did a fantastic job. She got it perfect the first time and was very attentive, smart and kind! I really enjoyed the experience. I highly recommend her. read more

Book mollie, she's gentle & gets the job done! Mollie is also super knowledgeable about her profession. read more

Allison is my cerologist and is so awesome! She always makes me feel comfortable and her services are almost painless. We have great conversation to distract me . It goes by so fast. I will only go to her. read more

If you want amazing eyebrows, come here! At first I was extremely skeptical about coming here. I mean, I don't trust anyone with my eyebrows unless my friends tell me that it's good! However, my brow lady decide to return to Vietnam to take care of her mom so I had to hunt around. After months passed, it started to turn in to a bush monster! Yikes!! Yelp helped me out but I was like "the reviews are too high! How is that possible?! Fake??" Let me clear that for you, it's all REAL! They truly deserve 5 stars! So clean, so friendly! What you need to know : Clean!!! No double dipping in their wax! They use specially designed Sensitive wax! The technique they use minimize the pain so it does not hurt! Erica ( my cerologist) she is amazing! No tipping!!!! Price is worth it!!!! And of course, first time is half off!!!! I cannot believe I am in love with this place! Bring a picture of the eyebrows you want! They will try their best to accommodate it to the shape of your face. Let them know the features you want. I went there the first time on New Year's Eve and they did an amazing job! However, I told them to just clean it up but they did a very neat job. So I returned 3 days later when I finally had the kind of eyebrows that I want and pouf! It's there like magic! This place really is the best. There is no extra charge on my part as it was a touch up and they have earn an absolute loyal customer! I never thought I would give 5 stars to a waxing salon but this place truly deserve it! Thank you waxing the city! I have the best eyebrows ever now!!! read more

Waxing The City - So much better than before!! - Waxing Near Me - Dallas, Texas

I cannot recommend this place enough, especially Celeste. I got an underarm and Brazilian wax from her, and she did an incredible job. She would go back over areas and tweeze if needed to make sure as much hair was removed as possible. Brazilian waxing is going to hurt no matter what, but she did everything she could to make sure it was as bearable as possible. I got everything removed for the first time and it was not nearly as bad as I imagined. Celeste clearly cares about doing a thorough yet efficient job. On top of that, the facility is very clean and all staff are extremely professional and friendly. I will definitely be retuning. read more

If possible, I would have rated my recent experience with zero stars. I have used this waxing service in the past, but will never be returning. I had a brow and above-lip wax with horrific results. I received second degree burns above my lips which included blisters and as well as red scabs. I can get only hope the scarring is not permanent! When I called the business to report what happened, I was told not to worry about it and that it would eventually heal on its own. I tried calling back to speak to the manager, but my call was never returned. If you are not worried about the possibility of severe burns, then this is the place for you! read more

It's walking distance from my house so I've visited this spot a couple of times. I've had a Brazilian by Nancy and Christie and both are pretty fast and efficient. I'm familiar with Waxing the City from Seattle so it was a no brainer to get a package here too. Hands down recommend this place read more

GRACE, west side Sioux Falls location is the BEST cerologist out there. Grace has never cancelled or moved an appt, we've been working together for two years. I look forward to my chit chat time with Grace monthly. Grace is the only reason I keep coming back. I'd be lost without her. Brandy read more

Okay so first of all, Crystal is wonderful!! She is so so sweet and genuine. She made me feel so comfortable during my Brazilian and made the day whole experience virtually painless. She paid great attention to detail and was such a warm soul. Definitely book with her. As soon as I came in, I was surprised by how clean and sanitized they kept the establishment. They really make sure you feel safe and at ease during these difficult times. I will say that their pricing is a little on the higher side, but very worth it as they include the upper leg, back side, and stomach strip in their Brazilian, along with a soothing serum at the end. I had such a wonderful experience here and I will definitely be coming back to Crystal. read more

I have been going to waxing the city off Tarrant Parkway in Fort Worth for over 6 months. Madison does a great job on my brows. I recommend her, always on time and very personable. read more

My first time here, not my first wax. Cameron was absolutely lovely. I showed up early and was told Cameron was still on her lunch break. Despite telling them I was in no rush, Cameron brought me back to the room about 10 minutes before my scheduled appointment time. She was friendly and easy to talk to, she checked in appropriately throughout our time together on how I was feeling. The location was clean. I was very satisfied with the results. Price is comparable to other places I have gone. Will be back!! read more

Great place! First time going and had eyebrows waxed and tinted. Celeste did an amazing job!!!! N. I'll be back for sure!!!!