ROSE NEEDS AN ATTITUDE ADJUST, WRITING ON MY STEP DAUGHTERS…read moreHANDS WITH AND L&R is not exceptable. Yes she has intellectual disability but she tries real hard at everything she does. Ignoring her and texting on your phone is not exceptable as well. Also first lesson stop daughter not comfortable with exclamation and Rose told her if she ruins her transmission we are paying for it. Ummmm NO!!!!! Thats your problem when your teaching people how to drive,you can't expect them to know right off the bat how to drive. That is what you are hired for. No where in your add does it say anyone is responsible for transmission or any other thing that goes wrong mechanically with your vehicle.there is no contract signed to make any liable. Paying ROSE for lessons is one thing,but paying her $170 to refresh her and take her for test and not pay attention to her is wrong,and to tell her to tell the dmv she is dyslexic when she is not. I guess Rose picks and chooses who she will be kind to. I will never recommend this driving school to anyone. Rose is not professional and I would not want anyone to have to deal with someone so ruin and inconsiderate to humans.

Hired Rose to teach both my children to drive. She was amazing. Both felt extremely comfortable…read morewith her. She was very detailed with her training and goes as far as doing practice tests at the actual test location. My son loved her so much that he asked for her to take him through his actual driving test which he passed with flying colors. Rose was always on time picking up my kids for their training and responded to texts immediately. She was also happy to practice certain areas of driving my kids had trouble with. Thanks Rose for making this entire experience for my kids so much easier.

My son has done the written portion and driving. They took him to get his license. Really nice…read morepeople great experience.

From the owner: Offering 1 week school vacation/summer Driver education classes, as well as 2 week evening courses…read morefor MA and RI teens under the age of 18. Courses certified by CCRI. On road driving lessons for persons (16+) with a valid learners permit or license. Free pick up and drop off (within certain miles unless otherwise authorized by owner). Insurance certificates issued (after completion of 6 hours on road drivimg.

Took like 4 classes and passed my Road test. Really taught me well and very affordable for…read morenewcomers and beginners.

the instructor is really kind, patient, and friendly. i've learned a lot from just three classes…read morewith him. would definitely recommend to anybody wanting to learn how to drive.

This was the worst phone call and customer service experience we have ever had. We contacted this…read morebusiness based on its positive Google reviews, expecting professional service. Instead, we encountered extremely rude, unprofessional behavior. There are four female employees who answer the phone, and every interaction was unpleasant. They constantly talk over customers, interrupt, and cut them off, rather than listening and offering help. Their tone was hostile and dismissive from the start. We called to schedule driving classes for my wife. Because she cares for two small children, I handled the scheduling on her behalf. This should not have been an issue, but the staff made a big deal out of it and treated us disrespectfully. To resolve the issue, I placed my wife on a conference call, where she clearly authorized me to speak on her behalf. Even then, the employees behaved in a shady and inappropriate manner, repeatedly questioning her ability to speak "proper English," which felt unnecessary and offensive. My wife has already completed five driving lessons with another driving school and only needs technical practice before her driving test. We requested to book the required three classes and the driving test together so we could plan accordingly. The employee refused, claiming the test could not be booked until after all three classes were completed. This explanation appears misleading, as there is no legal requirement preventing a test from being scheduled in advance. It seems this policy is used to pressure students into taking additional lessons for financial gain, rather than acting in the customer's best interest. Overall, this business shows poor customer service, lack of transparency, and questionable business practices. We do not recommend this driving school and advise others to proceed with caution.

I had spoken with Labontes on two different occasions. The first time, I was told I could transfer…read moremy daughter's online classes without any issues, but that she needed to finish them first. On the second call, I was advised that it would be best if I did the online parent class first then contact Labontes for a transfer since it costs only $25, compared to TDA where it is free. Today, when I called to transfer, I was told there is now a $55 fee. This was not expressed to me in the previous two phone calls I explained to (the older lady who was very once I asked for a manager) that I didn't have the money today, as I am a single mom currently fighting cancer. The representative I spoke with was extremely confrontational, would not let me leave my number for a manager, and eventually hung up on me 4x while raising her voice and attacking me. This is not how a business should treat people, especially when they are seeking help in good faith. It is very disappointing, as I had heard positive things about Labontes prior to this experience. As a representative of a business should always have class, be respectful and treat customers with kindness. I have already filed a complaint with the Better Business Bureau and plan to contact the state regarding this issue.

Steve and Karen are both phenomenal people. Steve definitely has a lot of patients especially…read moredealing with someone who's a pain in the ass with me. Karen does most of the lessons and road test very punctual with time and teaches everything that needs to be taught for the road test my son felt very comfortable around her. Would recommend this school to anyone looking!

I was fully prepared to purchase their $500 package deal and this is the email i received after…read moreinquiring. As someone who has anxiety, Id prefer to be spoken with respect, not an accusatory, and condescending tone. Considering my first email was very respectful this threw me for a loop?

BEWARE! My daughter completed all of her driving lessons (despite the difficulty with scheduling)…read more We had a driver's exam scheduled for Jan 24. I emailed several times the week before and left a voicemail asking for confirmation and logistics (it is impossible to contact anyone by phone). Finally, the afternoon before, after even more frantic escalations on my end, I get a 1-line email saying that she needed 21 days between the last lesson and exam and she wasn't on the list for the weekend. To be clear, TDA emailed us on January 2 offering to schedule her for January 24, even though she had 2 lessons left. We accepted that date for her exam. Not only did they never tell us about the 21-days in these emails, but they also knowingly didn't apply their own supposed rule. They never responded to my emails the week of the test to notify us that she wasn't able to take it. Nor have they responded to my multiple follow up emails asking for someone to call me. Nor have they given us a new exam date. Instead, they have taken our money, including the exam fee, and have been radio silent. I encourage you to look at these and the BBB reviews. I have submitted a BBB complaint, but they haven't posted it yet (and may not post all complaints). While I've heard of some challenges with other driving schools, in my opinion, this one is not worth the risk. http://bbb.org/us/ma/norton/profile/driving-lessons/teachers-driving-academy-tda-0021-129143/customer-reviews

Only one star because zero is not an option. Our experience was terrible start to finish. To be…read morefair most of the individual instructors were kind and helpful, but the administration, communication and the driving test process could not have been worse. So much money spent for a terrible experience. The way the test is done shows just how much they do not care about students and I really think they have a financial motive to fail students.

I just got home from passing my road test and I wanted to share my excitement!…read more I was so incredibly anxious to even be sitting behind the wheel when I first started lessons. I failed my first test ~6 years ago and had not driven since because I was so scared and ashamed. Kathy is so patient and kind that she made me feel so much more comfortable in the drivers seat. I honestly don't think I could have surmounted my fears about driving and passed the road test without Kathy's help. 10/10 would recommend Kathy's Driving School. Thank you so much Kathy!

Kathy and Jaimy are wonderful. I took the 10hr package and learnt every aspect of driving. They not…read moreonly help you with passing the exam but also help with real world scenarios. Adults and Kids can learn from them and you can also improve a certain aspect you are bad with. Be it highways, lane changes or city driving. They are VERY AFFORDABLE and also help in translation services for my Spanish speaking friends! Highly recommended!

My youngest daughter just passed her test after having a couple of practice runs with this company,…read morebecause she had failed her first driving test and felt that I was making her nervous being in the car with her. She loved all her female instructors and was very happy with the outcome. They didn't get 5 stars review because the day of the test the person showed up at the time of the exam with the car. My daughter and I were stressing fearing that they were not going to show up on time for the scheduled driving test. This causes unnecessary stress. They should be punctual at least 15 min before scheduled the driving test.

Horrible experience! Unprofessional, not punctual, do not…read morecare at all to take responsibility in not preparing well enough the learner. I payed for 16 hours of practice. They borrowed a car that was different from the one I practice with. The person who accompanied me to the test was not my instructor. This person was not supportive at all and arrived late I did not pass my exam Do not waste your money here.

Great to work with! Kept me informed the whole way through and were able to fix my laptop screen…read morefor a reasonable price, They were knowledgeable about the manufacturer and gave tips on how to avoid further issues, Hopefully I'll never have a tech issue again but if I do I know where to go!

Incredible service. I had a desktop CPU that kept overheating. Found it to be a known issue and…read morethe CPU cooling thing needed to be replaced. I didn't know about My Technology Specialist. I found them in town and called them at noon Monday. 23 hours later, before noon Tuesday, I picked up my machine with a new cooling unit installed. And they had to order the part! My machine is running like the beast it should now. Greg was fantastic to talk to. Everything was clear and easy. Great communication from Greg. It is so valuable to have a place you can trust right in town. Thank you, thank you, thank you.