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Wayfair Outlet

2.8 (17 reviews)
Closed • 10:00 am - 8:00 pm

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Reviews With Photos

Mike O.

Well....I was hopeful we would find something because I have bought furniture from Wayfair (website) in the past and was surprised and happy with it. However, this place was full of rejects and returns that were just bad and overpriced. Stick to the website, they have a decent return policy as well and stay away from this pit.

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Kimberly B.

Save your time this place is selling literal CRAP! The prices are ridiculous. Most items are broken. The selection would be better at someone's yards yardsale. Absolutely a waste of my time!

Julio at Wayfair Outlet in Greensboro
Tiff W.

It's unfortunate that these reviews are so low because I had a great experience! I didn't even know this place existed--I happened to see a sign while visiting North Carolina and decided to stop by. I'm so glad I was in my SUV because I truly racked up! I got so much for so little. Of course, it's a different type of shopping experience--it's an outlet, after all. Coincidentally, I had just moved and needed several specific items, and I found everything I was looking for: two nightstands, a large living room rug, a TV stand, and a chair and ottoman set. The only potential challenge is locating the loading dock in the back of the store, which can be a bit confusing. Special shoutout to Sierra and Julio for their fantastic customer service!

Kim G.

The store is located in a convenient location in the Target shopping center. There is plenty of parking. I went the first day and there were tons of people in there. That's awesome for them! The furniture was displayed neatly throughout the store. The accessories, such as pictures, mirrors, rugs were a bit cluttered., but that could have been from excited customers during their Grand Opening. There were some discounted damaged items being sold, so pay attention to the quality of some the items. They had sofas, bathroom vanities, cabinets, chairs, a few beds, tables and various home accessories. Staff were walking throughout the store. I think this will be a nice place and the prices were pretty reasonable. I will definitely go back! They have a website so I'm sure there is more to offer.

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3 months ago

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3 months ago

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7 months ago

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8 months ago

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2 years ago

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2 years ago

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2 years ago

I had a better experience then I've ever add in store then online I loved it. I will definitely return to do continuous shopping there.

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2 years ago

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Area

Area

4.8
(6 reviews)
6.6 mi
•$$$

With the housing market crazy, and most of our furniture aging, combined with downsizing by 1,000…read moresquare feet, we sold our home and rather than move so much stuff, sold off most of our furniture. Well, that meant furnishing our new place. My wife is in the furniture business so we got a few pieces from her company but we'd been searching for a couch and other items. We decided to head to Area where we'd bought some items in the past. We loved the place then and even more so now. The layout is great and the choices excellent. We found a leather sofa and ottoman and made the deal. They delivered it flawlessly after the business closed and were as safe and delightful as can be. We will be buying more items in the future to be sure!

When we ordered a custom made couch from Area, everyone there went above and beyond. We were…read moreshopping for couches and it felt like we'd sat on a 100, seen various price ranges, and so when we walked into Area and found they had exactly the style and quality we were looking for, we were happy to see their prices were very reasonable. The owner had trouble finding the fabric we picked out, but called around before finally securing just the right amount. We are thrilled with this piece of furniture. I highly recommend Area. They're knowledgeable and kind, and the Younger sofas are made in the Triad. Overall great experience.

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Furniture & Lighting
Furniture & Lighting
Furniture & Lighting
Furniture & Lighting
Gifts, housewares & Games

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Gifts, housewares & Games
Ashley Outlet

Ashley Outlet

2.7
(15 reviews)
3.5 mi

I left a 5 star review 7 years ago when Lonnell was the manager. I had been back a couple of times…read moresince that review. He was the manager then as well. Because of those positive experiences I returned in April again. Preston was now the manager. At first he was very helpful. UNTIL I purchased the furniture. I was told terms of the payments that differed from the final result when signing the agreement. I let that go without much thought because overall I was happy with my purchase. Then came the delivery and there were problems from beginning to end. Preston assured me he would assist me until everything was resolved. He did not! I am STILL waiting for a refund on my delivery, as well as for someone to even think to offer compensation for the almost 2 months of aggravation I have had to deal with at this point! Preston is very polite but doesn't follow up or follow through! I have continued to leave messages and texts through his work number and I have now decided to leave this review! It's a shame because I love this store and had planned to continue to return but if this is what I have to deal with it's absolutely not worth it! As a manager he should have the ability to reach out to whoever he needs to if someone is not doing as they said they would in another department. The lack of communication fort and communication is unacceptable!!!

Awesome customer service, I am very impressed by Marty Guy she was so helpful and friendly with me…read moreand my family ... nice prices and beautiful furniture.

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Ashley Outlet
Ashley Outlet
Ashley Outlet

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Furniture World

Furniture World

1.7
(38 reviews)
4.1 mi

It is the worsted experience ever. Do not buy anything from this store or business. Purchased a…read moresofa set 3 plus months ago and all I got was excuses after excuses that it will be delivered and still waiting. Terrible service. Cannot call the business because it has no number to call. Prices were reasonable if you can wait for a year to get it delivered. Avoid at all cost. Store was clean and nicely arranged. ** PLEASE READ ALL THESE REVIEWS BEFORE GOING** my mistake was i didn't and it will be costly. Delivery was made after 3 months and was very professional. They set up the couches and make sure everything works before leaving. Took away the old furniture (for a fee)

Don't do business with these thieves. I went to purchase a…read morenew sofa. They tell me it would be handmade. The day of delivery the driver calls me the say they don't have my order. Nobody in the store knows where my order is. Finally at 9pm.. they bring me the wrong one. Late at night, in the rain. I tell them take it. They say keep it and call tomorrow. I finally get a hold of someone at the store next day. They promise my sofa will be delivered same day, but no it wasn't our brand new handmade one it was the one on display because it arrived with no tags and my family can't stop sneezing From all the dust coming out of it. I call to get a refund and they say they are keeping a 25% return fee. 25% of $2650???! So y'all want to keep $600 for me not getting what I want!? Now my options I'm stuck with a piece of furniture my family is allergic to or I'm out of $600. That's crazy work. They are very unprofessional as well!!!! I pay $2650 for a living room set it should be delivered no issues AT ALL. But there were so many I can't count. BAD BUSINESS!!

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Furniture World
Furniture World
Furniture World

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west elm

west elm

3.2
(6 reviews)
4.4 mi
•$$$

BUYER BEWARE!!! DO NOT DO BUSINES WITH WEST ELM…read more Worst service of any furniture provider I have ever worked with. Placed an order for tens of thousands of dollars of furniture. Had to spend no less than 30 hours on the phone trying to correct errant deliveries, items that were broken, etc. Multiple items are falling apart after 8-10 months and West Elm is denying any responsibility and declining to help in any way. I will never buy furniture from West Elm again, and would caution anyone from doing so. Desks have paint chipping at every seam 10 months later, leather chairs have metal and wood poking through the backs of them. West Elm says this is normal wear and tear. BUYER BEWARE!!!!!

This was our first visit to any West Elm store. The store is amazing. We saw so many things that…read morewould go perfect in our home, it was hard to stay focused on what we actually were shopping for. We were able to work with a very helpful young lady named Alex. She was patient and knowledgeable. She looked up things online to help us make our decision. We ended up making a purchase only to come back and exchange it out for the purchase of items only available online. Alex handled everything, the return, and the online purchase- and she made sure to use the free online shipping code! We will definitely be back not only to work on our next home re-do project, but also to shop for gifts. You owe it to yourself to at least walk through this store one time before making your final decisions on your next project.

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west elm
west elm
west elm

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Wayfair Outlet - furniture - Updated July 2026

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