I love this bank! I started coming here since last year, when my bank at the time closed. So many…read morepeople from my old bank came here, so it was like seeing friends. I serve as Treasurer if my singles group, so I was able to get a checking account open for us also, since we also banked at the bank that closed. I felt I did the right thing for myself and my singles group, and you will, too, by coming to Merchants Bank of Indiana.

Renee miller helped me get my widowed elderly brother who has parkinsons moved from indy to…read morerichmond in. She got us a bridge loan and went the extra mile when he fell and was hospitalized and lead me, his P.A. , thru it all. Without her he would not have had this chance to spend his last few years with his family. God bless people like her.

From the owner: At 3Rivers, we believe in the people, places, and ideas that make us proud to call our region…read more"home." We strive to go beyond banking by giving back to our members and our community. We're committed to helping our members achieve financial wellness by offering education, guidance, and ongoing support--in addition to all of the products and services you'd expect. If you're ready to experience better banking with a local, long-standing financial institution you can trust, then 3Rivers is for you!

The first bank here in Richmond Indiana on North 9th Street is the most pleasant bank I have ever…read moredealt with. I went for a long time not having any money and fighting for disability and when I finally got it they help me become financially secure after a prior incident of identity theft on my food stamp card. They made sure I felt safe and that my account was secure and safe. That means the world to me. Thank you to the staff on North 9th Street.

The loan officers were very professional and personable. We had a great experience. Above and…read morebeyond the call of duty.

Trust your bank? I trust mine…read more What can you say about a bank that operates across several states and didn't need federal government help in 2008/2009 and doesn't gouge its customers? U.S. Bank is stable. During the ridiculous era of lending to everyone, they didn't. They kept their focus on their core business, rather than some get rich quick scheme, so they didn't suffer when suddenly, lots of people couldn't pay their mortgages. When I lived in Florida, I looked for a bank that was everywhere, that didn't charge tons of fees. That was Washington Mutual. I was with them for maybe 7 years and as I was getting ready to move, I was going to have to switch banks, as they had no service here. I turned on the tv one morning to find that they were in a deal with JP Morgan/Chase/Chemical etc. etc. to buy their assets. Washington Mutual seemed to be a safe bank--they weathered the Savings & Loan crisis--but they'd done wholesale mortgages. U.S. Bank wasn't down there or I would probably have chosen them. I liked their style, but it's tough to use a bank that's far away. Trying to reach the drive-up box is madness. So, here I am and I'm pleased to be with a (more) stable bank. They don't charge an arm and a leg, although they currently waive a monthly $6.95 fee for certain states, such as Indiana, Ohio, and Kentucky. I trust their tellers, as well as their toll-free support line. During my mum's sickness, I had Power of Attorney access to her accounts and could access everything through the web, as if it was my own account. Web access is well-controlled and using the latest Mozilla Firefox or Google Chrome browser, you're as safe as you're going to be online. The branches tend to rotate bankers/tellers regularly. No, they don't spin them on their chairs. You might see one of the tellers from this branch at different local branch or they may have left the area entirely. It's better for training and security, but it isn't as comfortable as seeing the same person during each transaction. Wherever I go in the U.S.A., I hope that U.S. Bank is there.

Fast! Four drive threw windows. 24hr atm that you have to go inside to use.read more

So I hear the cool thing to do right now is to close your bank accounts and start banking with…read morecredit unions. However, Chase has never done me wrong, so why make the change? I love this bank. The employees here are always super friendly. I can always get in and out quickly. Their mobile app freakin rocks. And I'm never charged for ridiculous fees like I have been with other banks. Sure there's the ATM fees you have to deal with, but what bank doesn't have ATM fees these days? I'll continue to bank here until they give me a reason not to.

This is the Chase branch I visit the most, not because of location, but because the service is supe…read morefast and they are very helpful with any issues. I've banked with Chase for a while now, and this branch definitely meets my needs as well as many of my friends who have accounts as well.