I'm still waiting to find an insurance agency not run by chimpanzees who just happen to look like…read morehumans. My first experience with these people was around 1982 when Erie Insurance had two agencies in town and the other one took my hard-earned cash and spent it on something other than my policy, allowing my policy to be cancelled. I first met Joan Bartel, who used a posh type of Indiana accent to impress upon me that we had nothing in common. If she lived such a posh life, why was she an insurance agent? Having her name as half owner didn't seem all that posh anyway. She took care of my insurance and my parents in an adequate fashion. Fast forward to late 2008 when I moved here again, and I met the other half, Brad VanVleet. He was much less condescending to me, perhaps because my address was just across the road from his, apparently. However, he was too busy to actually write the policy, so he handed me to Kyle Zaydel. So, Kyle and I talked briefly, and he quoted the policy with Erie and Celina Insurance companies. The prices were much cheaper than Nationwide wanted (a small fortune, especially coming from Florida and Nationwide!), and I went with Celina, as it was the less expensive and supposedly gave great service. Time has passed and when I have questions and send e-mail, I get answers that take weeks instead of days from both Kyle Zaydel, and Kim Smith who has come to tend the policies. I just met with a Michelle today, concerning my mother's estate and a transitional insurance as the house is vacant. As this probably sounds chaotic and useless, they're not horrible--disorganized perhaps--but not horrible. They're probably extra popular, considering the low cost of the insurance provided by the companies they sell, and that keeps them on the edge of their seats.

I switched to Van Vleet insurance - by Erie - many years ago after moving and buying an older home…read more My former, big-time insurance company (one I had been with for many, many years) balked at insuring the purchase home without unreasonable inspections and even then, would only insure at 100% replacement costs for the original structure. I could not afford that and I ended that relationship. Somewhat miffed, I went looking elsewhere. Van Vleet wasn't the first company I contacted but it was the last and I've been satisfied ever since - over 15 years. Like most companies, they offer bundled rates and I am taking advantage of those, but one thing I particularly like is that Erie is regional. While Erie wouldn't insure a property I had out west, that also means that there is somewhat less exposure to large-scale disasters like earthquakes, giant wildfires, and hurricanes that affect parts of the country outside their coverage area. (While all insured consumers suffer due to large insurance payouts, customers of those companies not directly affected do fare better. My rates have been fairly stable for several years.) I haven't had any claims with Van Vleet, but the customer service I've received thus far makes me confident that if and when I do, the help will be swift and substantial. Brad Van Vleet is my agent, but everyone I've ever dealt with there has been most accommodating and professional. I really can't image dealing with a better company and agency. Had my original company continued to provide the kind of service to a loyal customer that Van Vleet did to a new one, I might be writing a review about them. Instead, I'm recommending Van Vleet and suggesting that you do too. At the very least, let them compete for your hard-earned dollars and assess for yourself the peace of mind they can provide for your family. That's what I did and I've slept better ever since.

I was searching for an insurance change and got in contact with Mike. He was supburb to deal with…read moreand answer any questions I had. Ended up changing my policies(Auto,Home,Boat, and golf cart) to Farmer's Insurance. Prices were decent and service was great. Had a couple questions and Mike answered them. Farmer's got a great agent and I would highly recommend them for any insurance needs you may have.

Tracy is very reliable and thorough. She provided side-by-side quotes for my previous auto, home…read moreand life insurance providers and State Farm. She also found holes in our previous coverage that would prevent us from meeting our insurance coverages needs. She provided unbiased guidance and information throughout the process. It is refreshing to have an agent again. :)

Shane is a consummate professional and very knowledgeable about insurance carriers. Shane walked…read morethrough my current coverage, identified gaps in coverage and presented home and auto packages that not only saved me money, but also significantly enhanced my coverage. I highly recommend Shane for any insurance needs.

Im so glad we found Mickie's Tax Service! She did an excellent job and her rates were very…read morereasonable. We'll definitely use them again next year!

Always excellent service and Carla is the best. Been a long time customer of Mickie's as wellread more

Josh and his team do an awesome job. If you need a free quote Cathy is great to work with.read more

Seems to be a real nice guy to talk to, but when we had a home damage claim last December he didn't…read moreseem to be too much help dealing with the adjuster for Central Indiana. Had to go to the website of State Farm to get action.. Couldn't get work finished till March 2015 (it was a simple carport repair)

A part of the indiana Cooperative, this is a great co-working site in Muncie. We have an office…read morehere and because of its location, we use it for team meetings. The Cooperative offers so many options around the state for shared workspaces and meeting rooms. This one is pretty new and is beautiful. It has a great kitchen and breakfast area and a number of options for meeting rooms. Office are spread around the building and open work areas as well. The reception area is nice and very helpful. Highly recommend for a workspace or meeting space.