I, Lawanda Mason-Howard (Activities Director) would like to share with you something about this…read moreChristmas (2024). We know that around the Holidays could be tense for some. On behalf, of the staff and volunteers of Rosemont every resident here will receive a Christmas Gift on Christmas Day because they have picked an "Angel" from the 'Angel Tree". I consider that if you are a part of us, we are sure a part of you. Thanks You So Much

continuation of previous post. not enough characters given... :)…read more - 0 if a -0 rating was available! Rosemont rehabilitation is a nasty dirty place. unprofessional staff. don't listen to what the patients family wants. the food is horrible. looks like dog food and cold French fries, cheese sandwich on a stale piece of bread. i had to bring food to my husband every day. i do have photos which i will post soon and also on face book. not able to attach today. horrible food! if you put your family in this hell, please go check on them every day at least once a day. i would go two or three times a day. didn't like what i saw the first day. my husband is very thankful and happy to alive!.

Don't be fooled by the 4 stars…read more Here's how it works at Provive: post a negative review and your phone rings within minutes. Suddenly they're VERY interested in talking to you. But call them when your loved one is in crisis? Crickets. No callback, no urgency, no one who gives a damn. They don't earn good ratings--they manage them. The 4 stars aren't from great care, they're from pressuring people to take down honest reviews. That rating is curated, not earned. Our family trusted Provive during a mental health emergency and they completely abandoned us. No meaningful follow-up, no real support when things got worse. But their billing? Flawless. Their reputation cleanup crew? On speed dial. This place puts more energy into protecting their online image than actually helping patients. They'll ignore you when you're desperate, then suddenly find your number the moment you speak up about it. If they're calling you right now to "discuss" this review--that tells you everything you need to know. Find a provider who answers when it matters, not just when their ratings are at stake.

Brittnay from Provive Wellness in PA really was amazing when I was desperate to find help for my…read moreson. She explained the intake process thoroughly and was compassionate throughout all of it. I had many questions and concerns and she took care of all of it for me. She texted and called throughout the intake process just to wish me luck and to see how it was going. Brittnay is truly an amazing staff member who went over and beyond to help and make me feel comfortable during this difficult time.

Hope they changed psychiatrists here ar Radnor location. College age kid was in the light program…read more They never blood or urine tested for drugs. I had no clue that child was smoking week 24/7. And neither did they. Behavioral health facility not trained to recognize when a kid is high?? So.. not knowing this, kid didn't want to tell bc didn't want to get in trouble, Dr. Szu put poor kid on antipsychotic meds! that made them sick. Dr. Szu was cold and not helpful when I tried to speak with her. This was back in 2016. And I am still furious about it.

Let me start off by saying, it is always a waiting game when you visit this office at either…read morelocation. You might as well block off three hours of the day when you have an appointment with this office. They ask you to arrive 15 mins early, and they charge you if you miss you appointment by 15 minutes. Should you be able to charge them for making you wait? I've have to reschedule an appointment because I say in the waiting room for an hour and 15 mins to even see the doctor. They wanted to charge me for that and I laughed! That's wrong.

I saw the nurse practitioner at rehabilitation associates of the main line at the 600 Haverford Ave…read moreaddress. Awful. Miss, the reason a person spends $190 to see a pain specialist is because all of the over the counter medications don't work. I didn't need to spend this kind of money and time to be told to take Motrin. Your attitude toward me was apparent. You twisted everything I said into a lie. You minimized everything. Your attitude was degrading. Yes, I am opioid seeking because that is what stopped the spasms. Yes, the opioid was the only thing that worked. That's why I came to a pain specialist and shelled out $190. If you feel that people who are upfront about this are the lowest scum on the planet and are manipulative liars, get into another line of work besides pain management. And heaven help those with real, serious pain. You'll be put into the degrading position of having to convince people like this nurse practitioner that you're not a liar and the pain is real. This is the first time in my life I have had to do this and had pain like this. I was unprepared for the degradation I'd face in trying to get treatment. You go from doctor to doctor to ER to hospital everyone trying different things. I was unprepared for the degradation I'd face with people like this nurse practitioner and this "pain management" practice. Eventually a person just gives up and suffers quietly. Its better than being treated as a subhuman

I found this facility lovely on the outside and lacking , when quality care was most needed. There…read morewas disparity in quality of care form independent living, to nursing care, to long term care and assisted living. Mice and vermin were in nursing home rooms for over 2 years, an experience where a resident was not given accurate medication, and a family member argued with nursing staff when resident was in hospice, and staff reprimands to other staff to not engage family. Regular reports of cold food, inaccurate food delivered and dangerous broken serving trays. Family member had great care from some CNA and nurses, and housekeeping staff in Acute nursing care at Oak, and then to find they were fired. For the prices paid, and promises offered, independent livin is lovely, But when people need most help, this facility fell deeply short. A word of encouragement to spend time checking out the facility. Look behind the pretty surface so you get the caring needed at a tie that it is more necessary.

I'd say "could be better" but really, depending on which you live in, i.e. independent, assisted,…read moreor skilled nursing, you're going to have a totally different experience & so I'm saying "Not good" because for Assisted Living & Skilled Nursing it really is NOT GOOD. FIRST you have to understand that, although it's "the Quadrangle," it's really SUNRISE SENIOR LIVING, a for-profit company that is expanding all across the USA with over 242 locations. So the money you pay in is really used for Sunrise to expand nationally. Once you get that, it all makes sense. Then you need to understand that Sunrise is an REIT, a Real Estate Investment Trust. It's all about the investors making money; it's not about your loved one, or you, getting the best care possible. They skimp in as many ways as they can so the investors make money. This place - beware. The Independent Living is okay, Like all the photos, everything is beautiful. But Sunrise, the Quadrangle, is cheap. The signs at the elevators are so confusing & years ago we asked them to update them & make them easier for residents & for guests to understand. But no, they're cheap. What would it cost them to improve these signs so people could figure out whether they need to go up one floor or down one floor? Pennies. Really, what would it cost them? But my biggest beef is really with the Assisted Living & even more, with the Skilled Nursing. It's all about SUNRISE. When you or your loved one go to AL, building 8, your rooms are smaller, but the monthly expense doubles, PLUS you ALSO have to pay for meals (whereas in IL, the one hot meal/day is included in your "rent." So be prepared to pay more than double what you did, and have to live in a space now half the size. I could go on & on. There is no exercise room in the Assisted Living. So you or your loved one are going to go physically downhill quickly. They have chair exercise but big deal. No recumbent bikes to pedal, nothing. Oh sure you can walk a mile (literally the other side of the property) through the hallways to get to the main building's fitness room, but you might need to hire an aid to walk you there/back; or maybe your paid aid won't even want to walk you or push your wheelchair that far. Expect to deteriorate. The aids are rude. Is it their fault? They're paid bottom barrel so that's what Sunrise hires. And for the most part they're rude to the residents. (The kitchen & dining room staff, on the other hand, was so lovely.) If you get a nice & caring aid, the Quadrangle rotates them so the nice aid you had, and who knows what you want and need, you no longer have. And you have to start all over again telling them what goes where, and w them learning your mother is a PERSON!!!!! My relative, my mother, lost SO MANY GARMENTS there bc these aids do all the laundry middle of the night & and other people's laundry ends up in your loved ones closets or drawers, and your loved ones clothing ends up G-D knows where. The man in charge was so rude. He basically was supporting the hires. He didn't advocate for the residents, ever. Another beef is you don't get an Information Booklet. The rules of this Assisted Living are totally different from the Independent, but the booklet is like white bread. Totally devoid of any helpful information, helpful for the resident, helpful for the family member. I tried for 2 years to get them to update the booklet, even telling them what information we needed, what was unclear about the other booklet, or even put it online . NOTHING. They don't really want you to know. I'm writing this based on the experiences of three relatives and based on my own experience taking care of one of them.