I got a State Farm policy over a year ago. Everything went fine. Had my quote within days and up…read moreand running. I paid my premium in May, not knowing that I would have to move in June. I called numerous times and could never get anyone on the phone. I called corporate where they told me, "someone is in the office, they should call you back". Unfortunately you have to talk to "your agent" to make any changes which is a bunch of bull when they won't respond. Weeks went by trying to get in touch with them so I went into my old e-mails and found and e-mail from Ashle. She informed me that she no longer worked for this office, but she would try to help. She e-mailed, no response, then a few days later she e-mailed everyone in the office including the boss... Oh finally a response!! It was blamed on my phone, my e-mail, etc, but no one else had any issues contacting me even Ashle! Then, it went into underwriting for over a month! Just to change my address! It took hours to get my insurance. After all of this mess I told them I felt that they should give me at least partial of my money back and they have refused. As far as I am concerned the stole my money. I had no coverage and had already paid my money. I have moved to another company now and will NEVER use this company EVER again! POOR CUSTOMER SERVICE!!

This office goes above and beyond. Friendly and helpful. Thanks for all the insurance advice!read more

From the owner: Our main focus areas included:…read more *Auto Insurance *Homeowner's Insurance *Renter's Insurance *Commercial Church Insurance

Dropped my family without warning or reason after making false promises to secure us as clients in…read morethe first place. Now they will not rectify this situation and have tarnished our insurance record resulting in undue hardship. We will be seeking legal counsel on this matter. Avoid this agency at all cost.

Best Insurance Agency around! They have my car and home insurance with the best rates in Atlanta!…read moreDoesn't matter how good or bad your driving record is. Mine to start was terrible. They still had the best rates. Now I have a perfect record and the rates are even better. They use only the best companies so you get insurance you don't have to worry about! Immediate customer service when I call or stop by. Aaron, Pat, or Sam are the best people to deal with. Great service! I give them an A+++++. Call them for all you insurance needs.

I was with APB for several years, Originally I liked it because it made me feel like I wasn't doing…read morebusiness with some faceless company; I could walk over to the office and get my questions answered by a real live person.... I could go into the office and make my payments in person, for several years I did this and didn't think about it much... One day they sent me a letter threatning to cancel my policy BECAUSE I OWED THEM A DOLLAR ($1.00)..... I couldn't get a straight answer from anyone about why they would threaten to cancel a long term customer WHO HAS NEVER MISSED A PAYMENT OR BEEN LATE...... After talking to one of the agents and telling him about it; I WAS JUST TOLD "DONT WORRY ABOUT IT"..... No apology, no explanation of how if I walk into the office to pay and you tell me what I owe and I pay it: HOW THE HELL COULD I STILL OWE YOU A DOLLAR???? I just assumed that it was racial (I'm african american and NOT from here) and shrugged it off and went about my life. However, lately they have hired a female (african american) who is either still in the process of being trained; or is just NOT very competent.... I once asked her about my renewal date and she in turn asked me for my social security number.... As I pointed to her that I had been coming there for years and they generally DONT ask for my social security number... They ask for my name and address and pull up my account based on that... None of the other agents said a word... Also, most of the times when I call she answers the phone, she generally ends up telling me that I need to speak to Aaron or the other guy; lately they are either very rarely in the office or they just tell her to say that... The other day I called about my current upcoming renewal (the new girl answered) and after waiting on hold for awhile she comes back and gives me a price which seemed kind of high... She had no information and it was clear that that she had to go ask someone and then come back and relay the information... The dollar amount she gave me turned out to be WRONG, I found this out after calling the insurance company directly... After doing a little research online I found out that the insurance companies here in Georgia have been granted another rate revision (a euphamism for a RATE INCREASE) and that Georgia was leading the nation in auto insurance rate increases at that point... NONE of the insurance agents at APB EVER mentioned or bothered to explain the whole "rate revision" SCHEME.... As this point I've switched and don't intend on renewing with THEM... After seeing how they treat a long term customer WHO HAS NEVER MISSED A PAYMENT OR EVEN BEEN LATE; along with the fact that they have apparently hired someone who is marginally (on a good day) competent its time to move on.... Based on what I have recounted here that one star rating is a well deserved assessment of APB insurance....

Nikki has a very pleasant demeanor, which makes her enjoyable to work with. Very helpful. I'm…read morereally glad I connected with her.

From the owner: I am dedicated to empowering individuals, families, and businesses to achieve well-being and…read morefinancial security through comprehensive and personalized insurance solutions.

This vendor promised to show up at my address then didn't show despite committing on the phone that…read morethey would be here.

From the owner: Ceaser & Associates Financial Firm specializes in Individual Tax Returns, Corporate Tax Returns,…read moreBookkeeping, Life / Health Insurance, Payroll Services, Notary and more! We also help those that want to become a tax preparer or have already been experienced build their own tax firms. We have been in business 6+ years. We have helped many individuals build their tax firms and helped many clients with clearing tax debts and tax fraud prevention. Our team of individuals are licensed and have all credentials to do the job! Let's work together in helping ourselves and others understand the world of accounting!